Billet d'entrée au Palais royal de Madrid avec audioguide
Description
Ne manquez pas l’occasion de découvrir le Palais Royal de Madrid de manière unique et flexible ! Avec notre visite libre, profitez d'une entrée coupe-file et explorez l'un des plus magnifiques monuments d'Europe à votre rythme. Entrez dans le plus grand palais royal d'Europe occidentale et admirez ses 3 478 chambres, ses remarquables Collections d'art, et ses trésors exceptionnels, dont les célèbres instruments Palatine Stradivarius. Plongez dans des siècles d'histoire Espagnole et découvrez la grandeur de ce monument emblématique. Réservez maintenant et rendez votre visite au Palais Royal de Madrid vraiment inoubliable! Le jour de votre visite, veuillez vous présenter à l'Office de Tourisme Naturanda Madrid, situé Plaza de España 9, à l'heure que vous avez choisie pour récupérer votre billet d'entrée avant de vous rendre au Palais Royal.
Options de l'excursion
Itinéraire
Explorez le palais royal de Madrid avec notre visite libre, avec un accès coupe-file et un audioguide. Découvrez des collections d'art impressionnantes et des salles historiques à votre rythme. Avec 3 478 chambres, c’est le plus grand palace d’Europe occidentale, offrant une expérience unique et inoubliable.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
Avis(92)
I didn't realize that we had to go to a separate location first to check in and have our guide walk us there. Once we figured that out, all was good.
we had not made any reservation n arrived at 10:10 on sunday morning. we waited for about 15min for security clearance. v nice walk there. free storage for my back pack.
You need to walk .5 miles pass the palace to get tickets at tourism office. The office vwas closed, hadvto call Viator who was able to get holdcl of the office persson who showed up 10 minutes later. Another half mile walk to palace. The audio tour was not the same the palace offers with headphones, but an app that you download on your phone, which was impossible to hear if you dont have earbuds. Skip this experience and buy tickets directly from palace websitw3
Hi, thank you very much for your review. We're really sorry but it is clearly stated in the product's terms and conditions that you must come to the office to collect your tickets. Also, it is specified that you must bring your own headphones for the audioguide which, in any case, works perfeclty fine without headphones. Kind regards.
We took a taxi to the pick up location. However, there is no street in front of the location. It is in a plaza up some stairs from street. the taxi let us out a block over and we had to find our way from there. When I booked online, my reservation was for 1PM. when I got to the pick up location, they told me that it was for 2:15 PM. there was no attempt to remedy the discrepancy. we took our time walking to the palace and security let us in a few minutes early. The rooms are beautiful. Some are air-conditioned, some are not. come prepared for heat. At the entrance is a large staircase that must be climbed to get to the quarters. However, we asked an attendant about an elevator and thankfully , they had one for a person with limited ability to climb stairs.
The visit was excellent and the guide we had, named Miguel, was very pleasant on the tour and explained everything to us in great detail and very clearly. It was a pleasant experience.
Very bad experience, it is not what the Viator tour offered. Upon arriving at the Royal Palace, they told us that the reservation number we brought was not valid, that we should go to the Naturanda office which was far away and it was too hot, bad service, they told us they did not have an audio guide and that we should see it at the palace office. They charged us an additional fee. It is not what the tour said, very dissatisfied with this service
Hola, muchas gracias por compartir su feedback con nosotros. Lamentamos profundamente los inconvenientes que ha experimentado y en nombre de todo el equipo le traslado nuestras más sinceras disculpas por las molestias. Por favor, tenga en cuenta que tal y como se especifica en las condiciones del producto, el punto de encuentro es nuestra oficina, situada a apenas unos minutos del propio monumento. Un cordial saludo.
got ticket confirmed and paid for, then got changed by ticket office but no update from trip advisor, had to sort out ourselves. ticket office very helpful and obliging. Would have been much easier without trip advisor so we know for next time.
Hi, thank you very much for taking the time to share your feedback with us. We're really sorry for the inconveniences and we would like to express our most sincere apologies. We took notes of the comments you shared with us and we will be reviewing them with our partner to ensure it won't happen again. Kind regards from Madrid.
It was fun to learn about spanish history
A very interesting tour. I learned a lot about the history of the Royal Palace and the purpose of the different rooms. The tour lasted about 1 hour and 15 minutes, which was the perfect length. The guide was friendly, knowledgeable, and clearly enjoyed sharing his passion for the palace. Highly recommended!
Our tour guide was Fantastic!
