Excursion d'une journée à Prosecco Hills au départ de Venise et Trévise : 2 caves

Hello Judy, thank you for your feedback. While we welcome constructive criticism, we must respond to several statements in this review because they are demonstrably inaccurate. First, the tour guide, who was wearing the official Ministry of Tourism guide badge and carrying the travel agency sign, arrived at the meeting point ahead of schedule and waited for you and your group, who arrived late. You contacted the tour operator claiming that you were already at the meeting point looking for the guide. However, when the operator immediately contacted the guide, the guide called you directly, and you stated that you were in the restroom, asked the guide to wait, and acknowledged that you would be late. This delay also risked affecting the punctual departure of the following pick-up. The chat records and phone logs clearly document the timeline and are available to verify these facts. Regarding the tour guide English, our guide speaks clear international English and deliberately enunciates words to ensure they are understandable to guests from many different countries and backgrounds. Like all native English speakers, whether from London, New York, Sydney, or elsewhere, accents naturally vary, but this has never prevented the guide from successfully conducting tours for international visitors. Your statement that "everything was closed" at lunchtime is also incorrect. The town selected for visit and lunch, Conegliano, is the largest and best-served in the area, and many restaurants and cafés were open. In fact, the tour guide also had lunch there and retains the receipt from that day. Finally, the suggestion that the driver "meandered around" or was "killing time" is simply false. The tour followed the published itinerary exactly as advertised, with no deviations or unnecessary detours. Departure times, winery reservations, transfers, and arrival times all match the scheduled program precisely. The other participants on the tour can confirm that everything took place according to plan. We are pleased to read that you enjoyed the winery visits, as they are a highlight of this experience and something we take great care in selecting. While we fully respect every guest right to share their impressions, it is equally important that public reviews accurately reflect what actually occurred. In this case, the documented evidence and the experience of the other participants clearly contradict several of the claims made in your review. We sincerely regret that your overall perception of the day was different from that of the rest of the group, and we wish you all the best in your future travels.

Hello Amanda, thank you so much for your wonderful review and kind words. We are truly delighted to hear that your Prosecco Hills day trip was one of the best travel experiences you have ever had. Your appreciation means a great deal to our team, and we are especially pleased to know that Giacomo's knowledge and professionalism made such a positive impression. It was a pleasure to host you, and we hope to welcome you back for another unforgettable experience in the future. Thank you again for choosing Beescover! Warm greetings.

Hello Andrew, thank you very much for your wonderful review! We are delighted to hear that you thoroughly enjoyed your excursion to the Prosecco Hills. It is especially nice to know that the breathtaking scenery and the experience of exploring the DOCG region made such a positive impression, even though you are not usually a Prosecco drinker. We are also very pleased that you appreciated the knowledge and passion of both your guide and driver, who always enjoy sharing the beauty and traditions of the area with our guests. Thank you for your recommendation. It truly means a great deal to us, and we hope to welcome you again! Warm regards.

Hello, thank you so much for your beautiful words and for sharing your experience with us. We are truly delighted to hear that this retreat gave you the opportunity to enjoy an adventure that you may not have experienced otherwise. It means a lot to know that we helped make your journey so special. We are also delighted that you enjoyed the accommodations, the food, and the organization throughout the 5 days. Creating a smooth, fun, and memorable experience for our guests is always our goal, so it is wonderful to know that you felt well looked after from start to finish. Thank you again for your recommendation. We hope to welcome you on another adventure in the future!

Hello Janine, thank you so much for your wonderful review. Reading that this was one of the best experiences of your lifetime truly means a lot to us. It was a real pleasure to share the hike, the landscapes, and the beauty of the Prosecco region with you. We are very happy that you enjoyed both the scenery and the stories and information shared along the way. Creating authentic and memorable experiences in this special area is something we deeply care about. Thank you again for your kind recommendation. We hope to welcome you back for another adventure in the future! Warm greetings!

Hello Meriem, thank you so much for your kind and thoughtful words. We are truly delighted to hear that your experience along the Prosecco Trail was so memorable. Exploring the vineyards is always an adventure, and we are glad you appreciated both the beauty of the landscape and the ingenuity behind the local winemaking traditions. Great food, authentic simplicity, and excellent Prosecco are exactly what we hope every guest takes away from this experience. Thank you again for choosing Beescover. We would be thrilled to welcome you back for another adventure very soon! A warm greeting!

Hello Laurie, thank you so much for your kind words! We are delighted to hear that you enjoyed exploring the countryside beyond Venice and discovering the area’s history and culture. Giulia will be especially happy to know her passion and knowledge made the experience even more meaningful. We truly appreciate your feedback and hope to welcome you again for another great tour!

Hello Tania, thank you for your feedback, we are glad you enjoyed our Prosecco hills tour, food, wine, views and the professionalism of our tour guide. Hope to meet you again soon, warm regards!

Hello Dana, thank you for your feedback, we do our best to offer a memorable experience, so we are glad you enjoyed the day spent with us in the Prosecco hills. We hope to see you again, a warm greeting!

Hello Krentz, thank you for review, we are delighted to read your kind words. We do our best to make Prosecco hills tour a unique experience, carefully selecting wineries and restaurants and enriching the day with cultural, historical, and naturalistic insights. Thank you, we hope to meet you again, a warm greeting!