Visite privée de l'Alhambra à Grenade, billets VIP inclus

Do not waste your money. I paid an exorbitant premium for a VIP tour specifically to secure access to the Nazaries Palaces within the advertised tour window. The operator completely misrepresented their inventory. They walked us through the basic grounds—which you can book cheaply elsewhere—only to reveal at the very end that our palace tickets were timed for late evening. This was hours after the tour concluded and conflicted with my return train, making it impossible to visit. They charge massive markups to lure last-minute buyers under false pretenses, only to hand over useless, delayed tickets. A total scam. Avoid this operator.

This was a total extortion. I paid £563 GBP for a VIP tour of the Alhambra for 2 people. The face value of the tickets was less than Euro 50, but, as you probably realise if you’re reading this, they can be hard to buy on the day you want as they can sell out quickly on the official site. Anyway, the tour time was advertised at 12.30, and listed as lasting 3 hours. We therefore arranged our schedule, including trains to and from Malaga, accordingly. The guide was on time and met us at the stated point at 12.30. We started the tour. At some point, I asked about the order of visiting the various parts that require ticketed access. I had to press the guide, who was very evasive, however it eventually emerged that one of our tickets for entry to the Nasrid palaces was for 6pm, and the other was for 7pm. We had planned approx 12.30- 3.30 for the trip plus 2 hours margin. We could not stay beyond 6pm without missing our train. We booked these tour tickets about 5 days in advance- therefore there was time for the agent/tour guide to advise us of the specifics of the timed entry to the Nasrid. But no one told us, not even until an hour into the tour! The Nasrid palaces is the jewel in the crown of the Alhambra and is absolutely the thing you have in your mind when you think of it, and is the thing we most wanted to see. I feel totally and utterly ripped off and massively disappointed and, even though the provider will say that they explain the possibility of such an event in their small print, I think it is total, misleading, immoral, and exploitative charging what they did and then not delivering, or even communicating the issue.

Maria was a great guide. She had in-depth knowledge about the Alhambra and its history. She was able to tailor the tour to my interests and adapt to my questions on the fly. I would thoroughly recommend her and this tour to others.

Alhambra is so beautiful and magical that you cannot miss it if you visit Granada; by visiting it and experiencing it, you understand why it is known as the eighth wonder of the world. We were lucky to have Rosa as our guide; we loved the experience.

Our tour guide, Rosa, was simple fantastic. She was communicative - pre meeting us for the tour, about meeting spot and timeliness. She followed up. We felt taken care of. During the tour of the Alhambra, she was knowledgeable, patient with our questions and super informative. Took AMAZING pictures of us, was patient with my mother who walks slower due to mild mobility issues. She knew the best spots for pictures, gave us amazing tidbits of historical facts and was simply a kind and courteous tour guide. Recommend her 100%.

Our guide Mohamed was a very nice man and we had an interesting walk through Alhambra and Generalife Gardens. However, I paid an outlandishly high price (over £560) for this so-called VIP private tour because this was a last minute trip and I really wanted to see the Nasrid Palaces. I didn’t see that the experience is caveated as not guaranteeing access to the Nasrid Palaces (even though they are referred to in the title). I read other reviews of other operators where people expressed disappointment that they got a last minute text informing them that there is a time change or that they would receive a refund because the operator wasn’t able to get a ticket so I texted the night before and asked if everything is okay for the tour and I was assured that it was. During the tour I asked several times when we’re going to the Nasrid Palaces and initially the guide dodged my questions and then when I insisted he tell me, he called the operator and he told me that the operator told him that the palaces are closed for repairs, which is obviously complete rubbish. I insisted that they try and get me a ticket for the next day as that was the main reason I had booked this expensive tour and I didn’t hear back from them. I then contacted Viator for a refund and they agreed to a “goodwill” refund of £29, which is an insulting amount to refund when a significant part of the money experience is missing. I think whoever you book with for these last minute tickets, there is a risk of disappointment and cancellation because the reality is that official tickets sell out weeks before. But you would do well to avoid this company’s obvious lack of transparency and integrity.

Incredible visit and specialized guide. Thank you, Rosa! For the patience, support, and above all, the energy of this trip.

This was a very thorough tour! We felt like we experienced everything about the Alhambra. We learned a lot of historical facts, took amazing photos, and had a lovely time. The pace was nicely spaced to give enough time to see everything without getting boring.

Our trip to La Alambrada was wonderful! One of the most beautiful places in the world! Eduardo, our guide, is a person with exceptional knowledge and a great historian; we enjoyed every moment of our trip through La Alhambra, fully immersing ourselves in its history and beauty thanks to our guide Eduardo! This trip through La Alambrada has been unforgettable and magical!

Amazing places. The guide (ربيع) knows all the information which he tells them as a story so you wont be board. It was worth it knowing all the short cuts. The cherry on the top was that he speaks 5 languages including Arabic which made it magical reading all those engravings on the walls. Definitely worth it.