Visite privée des lacs de Plitvice au départ de Zagreb

My wife and I took this tour by Ella and were extremely pleased with the tour and Ella as a guide. She went out of her way to show us all the enchanting views in the park. Our (many) photos were all stunning and our memories of Ella and this tour are very fond. Thank you, Ella.

We had a fabulous day with Ella at the Plitvice Lakes. She worked to coordinate our pickup and transfer from Istria to the lakes and then guided us through the park and then on to Zagreb after a lunch stope in Rastoke. She was great to work with, very easy to con with and we had such a fun day!

Review We (two couples) spent one and one half days touring with Ella and Drazen in Croatia in late May. First was a day long transfer excursion from Zagreb to Split with a perfect stop in the beautiful in Plitvice Lakes National Park. Our time touring and for meals was very well organized and informative in a very comfortable Mercedes van. We enjoyed this time so much that we added an additional half day excursion to Omiš coupled with a very special time in the home of Nicolina to observe and learn about the preparation of soparnik—a local specialty wood-fired dish made from dough and chard cooked with her mother. Fascinating process, delicious meal and wonderful lesson in local culture and traditions. Ella and Drazen are both lovely people as well as lots of fun. Both days were memorable highlights of our time in Croatia. Highly recommend.

For those looking for a one-stop, “feel like a family friend is guiding you” kind of experience when planning a tour in Croatia and surrounding areas, look no further. Ella was incredible in setting up a complex set up pickups, tours, guides and experiences across a range of areas covering Dubrovnik, Ston, Mostar, Split, Plitvice and Zagreb. She leveraged local guides and drivers ensuring we had an authentic experience in each area. And she did this while providing options, maintaining a great sense of humour, professionalism and timeliness. We are looking forward to tapping into her expertise, coordination skills and vast network on our next trip. Thank you Ella and team!

Ella helped coordinate tours and transportation in advance from abroad. Once we arrived in Croatia, she led or arranged tours in Dubrovnik and Split with a side trip to Mostar, Bosnia. She arranged transportation by van for our group of 5, and it was always on-time. She knows tons about Croatia and is able to communicate fluently in English. Her enthusiasm for Croatia makes her an unofficial but effective ambassador for her home country. I couldn’t recommend her more highly.

Ella was not only very knowledgeable, she was fun, adventurous, considerate, and professional. She is a warm person and will meet your every need. Her partner Drazan is also a lovely person, and an excellent driver! You will have an unparalleled experience.

Our 10-day vacation in Croatia, orchestrated by Rafaella and her team at Genuine Tours, was an absolute dream from start to finish! We have nothing but great memories from a truly great trip. Rafaella's recommendations for lodging were excellent, perfectly suiting our preferences and making our stay incredibly comfortable. She made every aspect of our journey feel possible, facilitated, and accessible, which gave us immense confidence throughout our travels. From prompt communication to on-time pickups, her thorough planning and execution were evident. We particularly appreciated Rafaella's flexibility when unforeseen circumstances arose. Her mastery of English made communication effortless, and her extensive knowledge of Croatia truly exceeded our expectations. The drivers and vehicles provided were top-notch, ensuring safe and comfortable transportation throughout our adventure. We wholeheartedly recommend Genuine Tours and Rafaella for an unforgettable Croatian experience!

The experience would have been good alone; Ella made it exceptional and special. Highest recommendations. Look no further for a memorable tour and guide.

Rafaela spent the day with us going from Zagreb to Plitvice and showing the best way to view the park Here English was flawless and her disposition and sense of humor was totally charging. She truly enhanced our day Highly recommend

Ella is the closest thing that Croatia have to a National Living treasure! :D If you want someone who has a great grasp of English, lots of energy and an awesome sense of humour you will be in for a treat. We were a private party of three that were picked up from Zadar and driven to Zagreb, via the Plitvice Lakes. Ella kept us entertained with lots of history and plenty of jokes thrown in to keep you entertained and amazed. I have recommended Ella to friends, knowing they will not be disappointed! :)