Phuket à Koh Lanta par Satun Pakbara Bateau à moteur
Description
Voyagez tous les jours de Phuket à Koh Lanta en bateau rapide Satun Pakbara avec un service de prise en charge à Phuket et un quai à Saladan Pier sur Koh Lanta Yai.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Faites-vous chercher à votre hôtel à Phuket-ville, Patong, Kata et Karon Beach. L’heure de prise en charge exacte sera confirmée par courrier électronique une fois la réservation effectuée. Si vous séjournez ailleurs, rendez-vous au point de rendez-vous du port de Rassada, au sud de la ville de Phuket, 30 minutes avant l'heure de départ prévue. Temps de prise en charge par zone: • Plage de Karon: 06:45 / 10:45 • Plage de Kata: 06h30 / 10h30 • Plage de Patong: 06:50 / 11:00 • Ville de Phuket: 07h50 / 11h30
Avis des voyageurs
Informations importantes
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Déconseillé aux voyageurs avec des problèmes à la colonne vertébrale
- Déconseillé aux femmes enceintes
- Déconseillé aux voyageurs avec des problèmes cardiovasculaires
- Convient à toutes les conditions physiques
- En raison du mauvais temps, des mauvaises conditions de mer ou d'une disponibilité limitée, le transfert peut être retardé, reporté ou annulé avec un remboursement complet
Avis(13)
Honestly very well organized. We got picked up at our hotel, the minican was airconditioned and comfortable. We had half an hour at the pier before boarding, there is multitude of snack options you can purchase. The boat trip felt safe and was efficient. Now what i really appreciated was that my husband forgot his phone in the minivan, we messaged the compny through whatsapp and they were kind enough to locate it and bring ut to us to koh lanta the next day. Thanks a lot!
Dear Nomie_G Thank you for the fantastic review! We're thrilled you had a smooth and comfortable experience with our tour. We're especially happy to hear our team went the extra mile to reunite you with your husband's phone! Enjoy Koh Lanta!
We had a great time with good staff and everyone was very nice and a great experience to do, lots to see in the way over
Dear lorna_d So thrilled to hear you had a fantastic time on the tour! We take pride in our amazing staff, and we're glad their kindness helped make your experience unforgettable. Thanks for mentioning the sights along the way - that's definitely a highlight! We'd love to welcome you back again soon.
Spare yourself the money, sweat and bad experience and take a big boat. This is by no means a speedboat. Ended up taking almost the same time from Phuket to Koh Lanta as using a ferry. They overload the boat with passengers so you’re basically cramped for 2,5 hours. Greedy business! Viator as well a, is greedy business. Because of the above stated I made a request for a refund. I was told that they would not provide any refund with no explanation why. This is outrageous, I was not provided the service I paid for. A 10 min delay is OK but 1 hour, 67%, is not! Will stop using Viator.
Dear Fadi_N, We sincerely apologize for the negative experience you had on our recent tour from Phuket to Koh Lanta. We understand your frustration with the longer travel time, crowded boat, and not meeting the advertised speedboat experience. We are currently conducting a thorough review of your feedback and similar experiences. We take all customer concerns seriously and are committed to ensuring our tours accurately represent the advertised experience. This includes investigating if adjustments need to be made to the tour description or marketing materials to avoid misleading expectations. While we cannot comment on your specific refund request with Viator, we encourage you to reach out to their customer service team again to discuss the situation further. They may be able to offer additional information or clarification regarding their policies. We appreciate you bringing these issues to our attention. It allows us to continuously improve and provide a better experience for future customers.
The pier for loading is undersized for the number of boats that board passengers do there. This leads to complete chaos for passengers, which is made worse by an absence of signage and insufficient staff to communicate to passengers. This no doubt makes the job of the workers much more difficult than it has to be. Communication at the post departure stops was also less than satisfactory or not existent.
Dear Kevin_B Thank you for your feedback. We apologize for the chaos you experienced at the pier and during post-departure information sharing. We are actively addressing these issues, including improving signage, staffing, and communication procedures. We value your insights and strive to continuously improve your experience.
The ride was choppy and jarring at times. I could see people with back problems struggling. The entire trip was about two hours. The boat company had good communication. The pier is easy to navigate. Bring money for a smoothly or snack at the pier while you wait.
Great service, very freindly and professional ground staff and crew, comfortable modern boats, very fast.
Dear Robert_K Thanks for your quick review. Please consider to book also our other transfer services in the whole Andaman Sea.
It was well organized, but when you take boat for first time in Phuket it is not clear how it works and where you must check-in. On the other hand all local people working there are answering ur questions with patience and are friendly! It helps u put order into what seems very chaotic check-in and onboarding!
Dear CHRISTIAN_B Thanks for joining our speedboat transfer to Lanta. I am wondering what exactly is not clear about the check-in process. We always inform guests about meeting point and meeting time, or if have hotel pickup incuded with instructions about the exact pickup point.
Check-in and arrival all went well. The boat was comfortable and the ride over was smooth. There was plenty of room on board but mostly because it was off season.
