Despite purchasing way in advance, Tickets weren’t sent by WhatsApp’s - again with no notice - until day of visit, ie after we’d left to travel to Versailles.
Passeport Billets pour Château de Versailles





En bref
- Durée
- 2 heures
- Prix à partir de
- $60 / personne
- Lieu
- Versailles, France
- Note
- 2.7 / 5 · 9 avis
- Groupe
- 1–30 pers.
- Annulation
- Annulation gratuite
- Confirmation
- Immédiate
- Billet
- Billet mobile ou papier accepté
- Opérateur
- Italy Pass tours
Description
Le billet Versailles Passport offre un accès inégalé à l'ensemble du domaine de Versailles, permettant aux visiteurs de plonger dans la riche tapisserie de l'histoire et de la culture Française. Ce billet comprend l'entrée programmée au magnifique Palais, l'accès complet au tranquille domaine du Trianon, et les magnifiques jardins dessinés par André Le Nôtre. Profitez d'expositions temporaires captivantes et admirez le court de tennis royal, où se déroule un moment clé de l'histoire. Conçu pour l'exploration individuelle, ce billet est le choix idéal pour ceux qui cherchent à apprécier la grandeur et la sérénité de Versailles à leur rythme.
Options de l'excursion
Itinéraire
- Galerie des Glaces, appartements du Roi et de la Reine, et autres chambres cossues. - Accès complet au domaine de Trianon: cela comprend le Grand Trianon, le Petit Trianon, le pittoresque Hameau de la Reine, et leurs jardins environnants. Expositions temporaires. -Galerie des Autocars (ouverte le week-end seulement) -Le court de tennis royal (ouvert du mardi au dimanche)Les jardins - Le Parc
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Sièges enfants avec besoins spéciaux disponibles
- Options de transport accessibles aux personnes à mobilité réduite
- Entièrement accessible aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
Annulation
Pour un remboursement intégral, annulez au moins 24 heures avant la date de départ prévue.
Avis(9)
Despite booking tickets well in advance, by the morning of our visit to Versailles, the entry ticket vouchers had not arrived. We’d had an email from Trip adviser confirming our booking for a timed entry to the house, but no tickets…. Just a barcode confirmation, We tried to resolve at Versailles, but the understandably refused entry to gardens, and when our allocated time came, having queued again for a long time for the 2:30pm entrance, they again refused. I spent an hour (minimum) and eventually found the agents telephone number who first told me he had WhatsApp the ticket to me in the morning, then that he was “texting them now”. Eventually he did WhatsApp the tickets, by which time we’d missed our allotted entry time. After some discussion & explanation, Versailles staff allowed us entry, but to be honest it made the whole occasion stressful and of course we lost valuable time. It’s not fair or acceptable that the tickets were not despatched very soon after payment… Had that been the case all the worry and waste of our time would not have happened.
I purchased a ticket from this company and they did not send me my ticket and they stole my money. I emailed them and call them and they do not answer the phone and they do not reply to my email.
We’re sorry to hear about your experience. We always share tickets with our customers via email and, when a WhatsApp number is available, via WhatsApp as well. We kindly ask you to check your email inbox, including your spam/junk folder, as the tickets may already have been delivered there. Please share your booking number with us so we can look into your booking, assist you directly, and provide proof of the ticket delivery. We’re happy to resolve this matter for you.
We had a good day. The email from Italy Pass tours could have been clearer when accessing the tickets. It said Click link here which did not take you through to the required PDF forthe actual ticket. You get a voucher which is not the ticket . This caused some stress in the queue until we noticed two small PDF symbols at the bottom of the email. The ‘click link’ was misleading . Otherwise the chateau and gardens were excellent and the price of the passport ticket very reasonable from Italy Pass tours
Miserable experience. Viator delayed our entry by 1 hour, which meant it was 82 degrees outside. We were to enter on the B side, so there were no maps available and we were unable to download the map you recommended. Too many people to see anything. We abandoned the visit after 2 hours without seeing half the chateau.
I was unable to download my ticket due to lack of Wi-Fi but the lady on the door took pity on me and let me in.
Hi Gail, Thank you for taking the time to leave a review! We're so relieved our team on the ground was able to help you get through the doors despite the Wi-Fi connection issues. Hope you enjoyed your time exploring the Palace of Versailles!
Royal Palace Bit crowded but we had a great time Must Visit Site
Thank you so much for the review! We are thrilled to hear you had a great time visiting the Royal Palace and that you would book with us again. While Versailles can certainly get crowded, we are glad you found it to be a must-visit site. We look forward to welcoming you on another adventure soon!
No barcode no communication would not let us in. We had to search our emails and still found that there were no barcodes. We also got a bunch of emails prior to tell us to meet at the meeting point, which was simply the general entrance to the entire palace of Versailles. We were put in the back of a line. We waited an hour then when we got to the front, they would not let us in so we were kindly greeted by a Japanese tour guide who basically snuck us in. Then when it became time to enter the gardens since we didn’t have our prepaid ticket, we had to pay another $50 to get in. really bad experience but unfortunately Viator is where a lot of of foreign travel tickets are available. Ultimately in the end we were given a refund, but it was not a smooth day traveling with teenagers.
My wife and I had a good experience. Booking through Viator was a smooth process. This location is a really good choice if you wanna spend the day basking in European history.
Comparer des visites similaires à Versailles
- Le moins cher: Passeport Billets pour Château de Versailles — $60
- Le mieux noté: Versailles Full Day Bike Tour with Palace, Gardens, & Picnic — 4.8 (2,289 avis)
- Le plus court: Passeport Billets pour Château de Versailles — 2 heures
| Visite | Durée | Note | Prix | |
|---|---|---|---|---|
Passeport Billets pour Château de Versailles | 2 heures | 2.7 (9) | $60 | |
Versailles Château and Gardens Walking Tour | 3 heures | 4.5 (742) | $75 | Voir |
Versailles Palace and Gardens Tour from Paris | 3h–3h 30min | 4.4 (4,576) | $74 | Voir |
Versailles Palace Guided Tour with Reserved Entry | 1h 30min–2h 30min | 4.6 (2,681) | $81 | Voir |
Versailles Full Day Bike Tour with Palace, Gardens, & Picnic | 7h 30min | 4.8 (2,289) | $127 | Voir |
Versailles Guided Visit – Hotel Pickup, Meeting Point or None | 6h 30min | 4.6 (1,449) | $173 | Voir |
From Paris: Versailles Palace Live Tour with Gardens Access | 4–10 heures | 4.6 (882) | $110 | Voir |










