Pamukkale Tour d'Istanbul
Description
Faits saillants • Excursion à Pamukkale et Hierapolis • Découvrez les qualités apaisantes de Pamukkale, avec son eau thermale et ses cascades plongeantes • Visitez la ville romaine de Hiérapolis • Explorez le Temple d'Apollon • Guide local anglophone • Profitez d'un déjeuner turc traditionnel • Transport en autocar climatisé
Options de l'excursion
Itinéraire
Pamukkale Tour d'Istanbul
Pamukkale Tour d'Istanbul
Pamukkale Tour d'Istanbul
Pamukkale Day Tours
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Nous pouvons venir vous chercher à tout hôtel à Istanbul
Avis des voyageurs
Informations importantes
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
- Les enfants doivent être accompagnés par un adulte
Avis(6)
You lost a customer! After waiting for 1 hour, for a pick up schedule at 4 AM, I contacted the tour agent, which told me that the tour had been cancelled. This is unacceptable. The least you can do is to provide me a full refund, but I would expect more than that, given the circunstances. Regards, Luis Correia
Dear Luis Correia, We are truly sorry for the inconvenience you experienced with your Pamukkale tour. The cancellation and lack of timely notice was an exceptional mistake, and we understand your frustration. As soon as we were informed, we immediately offered you the option to move your tour to another day, and when this was not suitable, we provided a full refund right away. In addition, we also offered a free airport transfer as a gesture of goodwill. Unfortunately, we did not receive a reply to this offer. While this was an isolated incident, we acknowledge that it should not have happened at all. Please be assured that we are taking steps to improve our communication and ensure such situations are avoided in the future. We value every guest and hope to have the chance to restore your confidence in us. Kind regards, Metin Çobanoğlu Before Travel Turkey
The trip was poorly organised. Upon reaching Denizli we did not see our guide. We tried to contact Viator and the person in charge no response from both side. We were stranded outside the airport for 1 hour at 4degree! We got a local to call the person in charge then 1 hour later someone picked up up. Few hours later they replied explaining because the car broke down (benefits of doubt). Upon returning to Istanbul same thing happened they did not arrange for our airport transfer again! Overall, this trip is a waiting game! 😞
The local guide was knowledgeable and interesting to listen to. Learned lots about the site. The local tour company made all the arrangements to get from my hotel in Istanbul and back again on the same day, and all went off without any problem.
Metin helped us book Pamukkale tour from Istanbul for my husband's birthday.We not only had a great and comfortable trip to pamukkale but also learned a few hacks from Metin regarding sight seeing in Istanbul. We had talked to a lot of agents before talking to Metin at Before Travel but glad that we made our booking with Before Travel.
