Visite à pied des chutes du Niagara avec croisière en bateau

Thank you so much for sharing this, Enevielle! We’re thrilled to hear that you and your kids had such a spectacular evening at Niagara Falls. It’s wonderful to know that both the boat ride and fireworks made the night so memorable, especially after you had already joined us for another Niagara Falls walking tour just a few days earlier. We’re also glad your guide was able to share even more interesting information and keep the experience engaging for the whole family. Hearing your kids say it was the “best vacation ever” is about as good as it gets. Niagara Falls at night really is something special. Thank you for recommending the tour and for choosing Gray Line Niagara Falls Canada for both of your experiences. Warm regards, Alicia Gray Line Niagara Falls Canada

Thank you so much for the lovely review! We’re glad you enjoyed the Niagara Falls walking tour, the fun facts, and the friendly atmosphere with your guide. It’s great to hear you found the experience easygoing and family-friendly, especially for those travelling with younger children. Thank you for choosing Gray Line Niagara Falls Canada, and we hope to welcome you and your family again soon! Warm regards, Alicia Gray Line Niagara Falls Canada

Thank you so much, Ronald! We’re delighted to hear you had such a great Niagara Falls walking tour and that your guide made the experience feel personal and welcoming. It’s especially nice to hear that he was able to speak a little Italian with your cousins and help with the boat cruise tickets. That kind of personal attention can make a big difference during the day. Thank you for choosing Gray Line Toronto and for sharing your experience! Warm regards, Alicia Gray Line Toronto

Dear Valued Guest, We are sorry that your travel plans were affected by the visa-processing delay. However, we would like to clarify that our team responded immediately when you contacted us and explained the cancellation policy. Your cancellation request was received less than 24 hours before the scheduled Niagara Falls tour. As clearly stated in the booking terms accepted at the time of purchase, cancellations made within 24 hours of departure are non-refundable. Unfortunately, visa-processing delays are outside the tour operator’s control, and guests are responsible for ensuring they have the required travel documents before booking. We understand that this was disappointing for your family, but the cancellation policy was communicated promptly and applied according to the agreed booking conditions. Kind regards, Breanna

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re thrilled to hear you enjoyed the Niagara City Cruises boat ride—getting close to the Horseshoe Falls is certainly an unforgettable experience, and you're absolutely right, the mist is all part of the adventure! We're also pleased to know that your tour guide made such a positive impression. Providing engaging commentary, local insights, and excellent service throughout the day is something our team takes great pride in. We appreciate your honest comments and thank you for choosing Gray Line Niagara Falls Canada. We hope to welcome you back for another memorable Niagara Falls experience. Kind regards, Stephanie

Dear valued guest, Thank you for your wonderful recommendation. We are delighted that booking through Viator made your Niagara Falls tour easy and enjoyable, and that you had such a positive travel experience. Your recommendation means a great deal to our team, and we hope to welcome you again for another memorable Niagara Falls sightseeing tour. Kind regards, Stephanie

Cher client estimé, Merci beaucoup d’avoir partagé votre expérience de notre visite guidée à pied des chutes du Niagara. Nous sommes ravis que Filipé ait rendu la promenade intéressante grâce à ses explications tout au long du parcours. Nous sommes également heureux que l’accès rapide à la croisière en bateau ait été apprécié. Se rapprocher des chutes du Niagara du côté canadien est une expérience spectaculaire et, comme vous l’avez constaté, il faut s’attendre à être bien arrosé! Nous espérons avoir le plaisir de vous accueillir de nouveau pour une autre excursion à Niagara Falls. Cordialement, Stephanie

Dear valued guest, Thank you for sharing your feedback about your Niagara Falls tour. We are pleased to hear that your tour guide was great and helped make the experience enjoyable. We are sorry to hear there was confusion when locating the meeting point. Our meeting instructions do state to meet in front of Niagara Casino, beside the Hard Rock Cafe, as this is the landmark used to help guests find the correct location. That said, we understand how important clear arrival details are, especially in a busy area with many large businesses nearby. We appreciate your feedback and will continue reviewing our communication to ensure the meeting point is as easy as possible for guests to identify before their tour. Thank you again for joining us, and we hope to welcome you on another Niagara Falls sightseeing experience in the future. Kind regards, Stephanie

Dear valued guest, Thank you for sharing your feedback about our Niagara Falls Walking Tour with Boat Cruise. We appreciate you highlighting the importance of planning parking before arriving at the meeting point. As this is a walking tour in a busy Niagara Falls sightseeing area, public parking nearby can be limited and paid parking is often required. Your helpful note will be useful for future travellers preparing for their Niagara Falls walking tour, boat cruise, and meeting point arrival. We appreciate your feedback and will continue working to make pre-tour instructions as clear as possible for guests. Kind regards, Stephanie

Dear valued guest, Thank you for your wonderful review of our Niagara Falls Walking Tour with Boat Cruise. We are delighted to hear that your experience was simply amazing, friendly, and informative. We truly appreciate you choosing Gray Line for your Niagara Falls walking tour and boat cruise experience. It is great to know that our team helped make your visit enjoyable and memorable, and we hope to welcome you back again soon. Kind regards, Stephanie