New York : Empire State Building, Liberty Cruise, & Hop-on Hop-off Tour
Description
Explorez la Grosse Pomme avec ce pack Best of New York le mieux noté(e)s, proposant trois expériences emblématiques à un prix imbattable. Empire State Building Commencez votre aventure avec une entrée express au pont d'observation du 86e étage de l'Empire State Building. Émerveillez-vous devant une vue à 360° sur l'horizon et les monuments de Manhattan, de Central Park à la Statue de la Liberté. Un chef-d’œuvre art déco incontournable ! Croisière en bateau Circle Line Terminez votre expérience à New York avec une croisière touristique Circle Line, choisissez entre la croisière Liberty Midtown et la croisière Landmarks. Admirez la Statue de la Liberté, le pont de Brooklyn et le One World Trade Center. Big Bus Hop-on Hop-off Tour Ensuite, découvrez New York à votre façon avec une excursion flexible de 48 heures en bus hop-on hop-off sur deux lignes. Montez sur le pont supérieur pour une vue en plein air et profitez de commentaires audio en plusieurs langues. Descendez dans des lieux incontournables comme Times Square, Wall Street et le MET, et remontez quand vous êtes prêt. L'application gratuite Big Bus suit les heures d'arrivée en temps réel.
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Options de transport accessibles aux personnes à mobilité réduite
- Entièrement accessible aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
- Audioguides Circle Line disponibles: Anglais, espagnol, français, allemand, italien, portugais, chinois mandarin, coréen et japonais
- Big Bus audio disponible: Anglais, espagnol, français, allemand, italien, portugais
- Circle Line et Empire State Building peuvent être des jours séparés. Sélectionnez la date et l'heure de rachat ou visitez bigbustours.com/gérer-ma-réservation
- Les croisières fonctionnent tous les jours à partir de Circle Line Cruises au Pier 83, 42nd Street dans le parc de la rivière Hudson. Circle Line Sightseeing
- La durée de la croisière est de 60 minutes pour la croisière Liberty Midtown ou 90 minutes pour la croisière Landmarks
- Les croisières disposent d'un café et d'un bar à bord, de toilettes, d'un espace de pont extérieur, de la climatisation et de sièges intérieurs avec de grandes fenêtres.
- Les clients peuvent activer le billet de deux manières : 1. Téléchargez et ouvrez l'application Big Bus. Appuyez sur "Ajouter une réservation" et entrez votre référence de réservation. Le jour du voyage, ouvrez votre billet et appuyez sur "Activer" puis montrez votre billet activé au conducteur à n'importe quel arrêt le long du trajet. De plus, utilisez l'application pour obtenir des informations sur les itinéraires et suivre les bus en direct. 2. Échangez un bon et activez-le auprès du personnel de Big Bus à 7th Ave & W 48th St (Outside M&Ms World), ou avec un chauffeur à n'importe quel arrêt le long de la route.
Avis(12)
Did this type of tour years ago in NYC and never had issue. This time, buses are extremely slow and do not run as advertised. The app is useless in tracking and finding bus stops. Would not do again. Missed the add ons Empire tour and boat tour bc how slow the bus was and the bus needs to run past 4-4:30 pm, also needs to start earlier. Waste of time. Also bring back the actual tour guides instead of a recording on headphones.
Hello Kristy_D. Thank you for your forthright feedback; we are always looking to improve our customer experience. We regret to hear that the bus tour did not align with your expectations. If you wish to provide more information, please do not hesitate to reach out to us directly, and we will assist you. Best regards, Razvan @BigBusTours
Hop on hop off bus is great. Stops are easy to find and the audio tour was nice to listen to. If you ride on the top deck of the bus for the blue line make sure to duck because there are some low branches that will hit you when you go by Central Park. The Empire State Building was great as well! You have to pick your date and time through the big bus tours app. It was easy to redeem the tickets, however the ticket doesn’t show the date/time you selected. The City Cruise was very informative. There was a tour guide that talked throughout the cruise giving some history and facts about certain city landmarks. The date and time for tickets are also picked through the big bus app and don’t show the date/time you selected.
Hello Emily_W. Thank you for your generous feedback! We are pleased to hear that you enjoyed your tour with us. Your suggestions have been noted, and we will work towards making improvements. We look forward to seeing you again soon! Best regards, Razvan B @Big Bus Tours
This was a fabulous boat trip/ cruise. A very informative tour with a knowledgeable former professor as the audio guide. Very satisfying.
You get to see so many things. The hop on/ hop off feature is amazing to stop at little shops or grab a quick bite to eat. Would absolutely recommend the boat tour, was so awesome!
Hi Denise_H, thank you for the wonderful review. We are happy that you had such a positive experience. Thank you for recommendation. We look forward to your next visit! Best, Denisa from Big Bus Tours
Great Value! Family visiting from Australia. The combo tour allowed them to see so much over their time! Highly recommend!
Thank you for the rave review! We're thrilled that your family from Australia took advantage of our combo tour and were able to see so much during their visit. We appreciate your recommendation and hope to see you all again soon!
Unfortunately, our family had a terrible experience due to extremely poor logistics and organization, and I strongly advise others not to book this trip, as you may end up having the same experience we did. We booked this tour because the website stated that the timing was based on “availability,” which was very unclear. To clarify, we contacted the online assistant and were told that the last cruise was at 5:00 PM. Based on this information, we arrived at the Empire State Building at 5:00 PM, expecting to start our tour there. Instead, we were informed that our actual time slot was 7:45 PM. After that, we tried to join the Big Bus Tour. We stood outside in line on the street for 30–40 minutes in the cold. When our tickets were finally checked, we were told that this bus was for night-tour bookings only, and that we had missed our tour, despite never being given a clear time anywhere in our booking details. We then attempted to go on the Circle Line Cruise, only to find out that we had also missed that tour as well, again due to the lack of any clearly stated time information. Although we arrived based on the instructions we were given, both tours were considered “missed.” In the end, the only activity we were able to do was the Empire State Building at 7:45 PM. That was the sole availability offered to us. We paid $498 (almost $500) for this family package and received only one attraction instead of three. We spent a long time standing outside in the cold, became sick, and were left confused and frustrated. No staff member approached us to explain how the tour actually works, and there was no guidance or support provided on site. This experience was extremely disappointing and poorly managed. We are still trying to understand how to get a refund, but overall, this was a very frustrating experience. Please be very careful when booking this tour.
Thank you for taking the time to share your experience. We are truly sorry to hear how frustrating and disappointing your visit was, especially after traveling with your family and spending time waiting in cold conditions. This is certainly not the experience we aim to provide. We regret the confusion surrounding timing and availability for the bundled attractions. Each component of the package operates on its own schedule, and while availability is referenced at the time of booking, we understand that this was not communicated clearly enough in your case. We sincerely apologize if the information provided by our online assistant or booking details led to misunderstandings about start times and check-in requirements. We are also very sorry to hear that you were unable to join the Big Bus Tour and Circle Line Cruise as planned, and that you did not receive on-site guidance when you needed it most. Our teams strive to be visible and helpful, and we regret that this was not your experience. Your feedback regarding logistics, communication, and guest support has been shared with our management teams, as it highlights areas where we clearly need to improve. Regarding your refund inquiry, we strongly encourage you to contact our customer support live chat directly on our Big Bus Tours app with your booking reference so they can review your case in detail and assist you further. Thank you again for bringing this to our attention. We genuinely regret that your experience fell short and appreciate your candid feedback, which helps us work toward providing clearer information and better support for future guests.
Overall, in general, it was a good adventure as planned. Only snag was at the very end of our trip when the bus was supposed to run until five. At 4:20, the bus stopped, it had us disembark and get onto one of their other buses that been sat there for another 20 minutes before it took us to the final stop to get off luckily it was near the hotel we were staying. Be careful what time you plan to exit the bus.
Hello DeeDee_, we truly appreciate your honest review and are delighted to know you had an amazing time. Thank you for your recommendation, and we look forward to welcoming you back in the future!-Best wishes, Mara from Big Bus Tours
Be careful to remember which cruise line & bus you're going on. There are at least 3 different companies doing the same thing. NOT this line but another company at Battery Park tried to tell me I bought the 4 hour cruise & had to buy the 1 hour cruise there if I didn't want to do the 4 hour one. When I looked at my ticket online, I bought the 1 hr cruise, but with a different company down at the Piers, not Battery Park. The other companies are not always nice and work to get your money. The worst I found was at Battery Park. They were not this line but they were working together to scam people into buying more tickets. The guy at the entrance of the park acted like you couldn't go into the park unless you showed them your ticket too. The guys handling the bus tours were all very good though & helped direct me to the right line for the bus tour I bought. I loved the bus tour and my only wish was that I could find the places for pick up/drop off easier after I'd walked around. They aren't exceptionally well documented on the signs.
HI Jackie_W. We are grateful for your review. It is wonderful to hear that you had a pleasant trip. We anticipate your next visit! Regards, Razvan from Big Bus Tours.
Excellent value for money. I went with 48 hr hop on off bus plus two attractions (empire state/liberty cruise) and entry to all attractions was seamless. Bus were very frequent, so if one’s packed then I didn’t have to wait long for another one. Staff at stops and drivers were excellent.
Thank you for your kind words! We are thrilled to hear that you had a seamless experience and that our staff made it even better. We strive to provide the best value for our customers, and we're glad to know we hit the mark. Come back and see us again soon!
Very straightforward. Great Introduction to New York. Saw tons.Guides were entertaining and knowledgeable. Very good value.
Thank you for your wonderful review! We are thrilled to hear that you found our tour of New York to be straightforward and enjoyable. Our guides take pride in providing entertaining and informative experiences at a great value. We hope to see you again soon!
