Mont First Gondola Promenade de Grindelwald

Great experience!! Angela & Dave were very informative. Our driver Jose was very talented and kept us all safe in the narrow and winding roads. Thank You!

My preconceived notion of Grindelwald First was of a commercialised & advertised activity that may not really be worth. However, when I reached the top after a very long Gondola ride, the views on practically all sides are mesmerising.

Great experience with nice service. Long queue but it went fast. Even without tickets bought beforehand.

Super, fantastic, and overwhelming, thanks.

Great experience. 30 minute gondola ride to the top. Excellent views. Lovely restaurant and shop at the top.

Arrived at about 9, having parked a 5 minute walk away in Grindelwald. We bought tickets on the day to ensure weather was OK. Queue up to first was OK, but back down at the end of the day was really busy - glad we had not walked down to Bort as planned as may have struggled to get on a gondola - maybe OK if you don’t mind splitting up and travelling down individually. We walked to the lake - a bit of a walking super-highway - but then walked down part way to Bort (to where the houses started and before the tree switchback path started) then back across to the First gondola station. This was much less busy and a nice walk, but a bit more demanding on the path up to the gondola station - I wouldn’t have attempted it in trainers! A lovely walk back, and bought some Alp cheese from a random fridge on the way!

We travelled to Grindelwald first then as we had our 4 Mountain bikes with us, we had to purchase tickets for the bikes ( we already had unlimited tickets) this was far more difficult than necessary, as we wheeled our bikes into the station, the person behind the counter refused to sell tickets unless all 4 bikes left the building, we explained that it would be incredibly difficult as the bikes weee fully loaded, therefore needed 4 people to move them, We wheeled the bikes out, then 1 person went back in to purchase tickets, then we had to push even further up hill, with 4 loaded bikes on a very hot day,into the exit / loading area, only to be greeted by an aggressive, rude member of staff, who barked that we needed to take all bags off, which was a struggle,I thought the bikes would be loaded onto a cage together including bags etc ( same as they move the "trotti bikes" but no, even the panniers had to be removed, which by now,we were really struggling, frustrated, the aggressive ( Hungarian man he told us) again barked, then grabbed each bike, man handled onto vertical racks, with zero regards to their values. We then got into the gondola, travelling up to first, arriving at the top to see our thousands of francs of bikes, in a heap on the floor, I was disgusted. We left & went to the Restaurant, which was absolutely crowded as was everywhere else at first, quite dirty & run down in places, such as shame as I hadn't been for 8 years & noticed the decline, it is sadly now a conveyor belt of tourists, such a shame as incredible views & luckily we had a lovely,amazing ride down back to Grindelwald. Sadly, even though we had spent approx 550 chf on our passes ,we felt badly treated at First, we had not experienced this at any other Trains, cable cars, buses in the Jungfrau region, we won't go to First again.

I would like to leave a comment about our experience. My family and I had really been looking forward to this day, and we truly enjoyed the place. We tried several of the activities and created many beautiful memories that we will carry with us for a long time. Unfortunately, our visit ended in a very disappointing way after an incident where we were treated very poorly by one of the staff members. Earlier during the day, we had also noticed some staff members treating tourists and other visitors in a rude and disrespectful manner. What happened at the end affected us deeply and gave an otherwise wonderful day a very negative ending. It is a shame, because the place itself is incredibly beautiful and offers an experience that can truly become a memory for life. At the same time, I am grateful that we had the opportunity to visit such an amazing place. I sincerely hope that those responsible for the operation take this seriously and spend more time ensuring that staff treat all visitors in a calm, respectful, and professional manner. Such a beautiful place deserves service and treatment that are just as good as the experience itself.

Construction at top of lift. Hopefully better after they finish. A bit of a walk to see anything (buildings, shops). Ride itself was beautiful, and there is a cliff walk with good views of mountains and valleys. Seven/ ten currently, surely higher when finished

The view was amazing. Grindelwald is the prettiest place on earth.