Billets d'entrée à heure fixe de la statue de David de Michel-Ange

We’re sorry this schedule change disrupted your plans, especially after you had booked well in advance to secure a specific time. This is not the level of service we aim to provide. Could you please send your booking reference number, along with a short note about the alternative time you were offered, to feedback@crowntours.com? We’d like to review exactly what happened with your reservation and understand the situation properly. Thank you for bringing this to our attention. Best regards, Sky Crown Tours

Thank you for your kind review! We are delighted that everything was well organized from start to finish. Creating a smooth and enjoyable experience is always our goal. Best regards, Sky Crown Tours

Muchas gracias por su excelente reseña. Nos alegra saber que nuestro personal fue amable y profesional durante su visita a la Galería de la Academia. Best regards, Sky Crown Tours

Thank you for sharing your experience. We are glad our representative helped you find the correct entrance smoothly and that you still had a wonderful visit with Michelangelo’s David. We appreciate your feedback and hope this became one of those travel moments you carry with you. Best regards, Sky Crown Tours

Thank you for your wonderful review. We’re delighted the tour was well paced, informative, and covered the main artworks and sculptures. It’s also great to hear you appreciated having the freedom to continue exploring the museum at your own pace afterward. Best regards, Sky Crown Tours

Thank you for your great review. We’re glad the fast-track access to Michelangelo’s David was worthwhile and helped you skip the line smoothly. We appreciate your note about the format and hope to welcome you again soon. Best regards, Sky Crown Tours

Merci pour votre avis. Nous sommes ravis de savoir que vous avez apprécié les descriptions audio tout au long de la visite et la découverte du magnifique David. Nous espérons vous accueillir à nouveau très bientôt. Best regards, Sky Crown Tours

Thank you for your wonderful review, Regina. We are so happy to hear that you had a great experience and that the fast-track tickets helped you save time. It is lovely to know you could avoid the long queue and enjoy your visit more comfortably. We hope to welcome you again soon. Best regards, Sky Crown Tours

We are very sorry to hear about the confusion and frustration you experienced before your visit to see Michelangelo’s David. We sincerely apologize for the inconvenience caused by the updated timing and the delay with the host arrival. While we are glad the team was ultimately able to assist you and ensure your entry, we completely understand how stressful and disorganized the experience must have felt. Could you kindly send your booking reference number to feedback@crowntours.com so we can review the situation further with the relevant team? Best regards, Sky Crown Tours

Dear Yolanda, Thank you for sharing your feedback with us. We are sorry to hear that the experience did not feel as organized as expected. We understand the frustration caused by the schedule change and the difficulties with the audio guide connection inside the museum. Your comments are very valuable and will be shared with the team to help improve communication and the check-in process for future guests. At the same time, we are glad to hear that you were still able to enjoy the museum experience overall. Best regards, Sky Crown Tours