Los Angeles de ou vers l'aéroport de LAX
Description
Le point de vente unique de l'entreprise est sa combinaison de voitures de luxe et de chauffeurs professionnels, offrant aux clients une expérience de voyage confortable et sûre. En proposant à la fois des véhicules de luxe et des chauffeurs qualifiés, la société vise à répondre aux besoins des particuliers ou des groupes qui privilégient la commodité, le style et la sécurité dans leurs besoins de transport.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Chers invités, Veuillez indiquer votre numéro de vol et votre heure d'arrivée lors de votre réservation. Une heure d'attente gratuite après l'arrivée est incluse dans le prix. Important : Si votre réservation n'inclut pas le numéro de vol et l'heure d'arrivée, nous ne sommes pas en mesure de confirmer votre réservation, car l'heure de rendez-vous et le lieu de prise en charge resteront non vérifiés. Veuillez préciser l'heure exacte de la réunion et le lieu de prise en charge. Nous nous fions strictement à l'heure d'arrivée prévue dans votre réservation. En cas de retard ou de changement, veuillez nous en informer à l'avance afin que nous puissions adapter l'heure de prise en charge en conséquence. Sans communication ou confirmation de votre part, nous ne pouvons pas indépendamment reporter ou modifier l'heure de ramassage. Tout temps d'attente au-delà de l'heure incluse sera facturé en supplément. Merci pour votre compréhension!
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
- La loi californienne exige que les enfants de moins de 8 ans soient attachés dans une voiture ou un siège d'appoint. Les enfants de moins de 2 ans doivent monter dans un siège d'auto orienté vers l'arrière, à moins qu'ils ne pèsent ou ne mesurent plus de 40 lb ou plus.
- Veuillez fournir votre date, heure, numéro de vol et adresse de destination lors de la réservation. Merci.
- Pour 5 à 6 passagers, un bagage enregistré et un bagage à main par personne sont autorisés. Pour 1 à 4 passagers, jusqu'à deux bagages par personne sont autorisés.
Avis(22)
We’ve now used this service twice when flying into Los Angeles, and both times everything went great. After a long flight, it’s really nice to be picked up on time at LAX and have a smooth, stress-free ride. We come to visit our daughter who studies at UCLA, so it’s important for us that everything is reliable and easy. The pickup process was simple, the driver was polite and helped with luggage, and the car was clean and comfortable. We also recommended this service to our friends who travel to Los Angeles often, and they later thanked us — they were very happy with it as well. We’ll definitely be booking again next time. Highly recommended from our family.
Excellent, reliable service We are a Delta flight crew and often use this service for transportation to and from LAX. We would like to thank them for the consistently high level of service. I’m writing this review after three trips with this driver, because first impressions aren’t always accurate. I’m quite demanding when it comes to my crew and the people I work with, so consistency really matters to me. Sergey is always on time, professional, and drives very smoothly and safely. Pickups are well organized, everything runs on schedule, and the ride is comfortable. We also appreciate the small details like bottled water and the overall attention to passengers. It was also nice to learn that Sergey is a former pilot — we actually had a lot to talk about, which made the ride even more enjoyable. With our schedule, reliability is very important, and this service consistently delivers. We will definitely continue using it.
Thank you very much for your review, I really appreciate it. I always try to make every ride smooth, stress-free, and right on time, so I’m especially glad you noticed that. Thank you as well for your trust and for choosing my service more than once — that truly means a lot to me. I’ll be happy to see you again and assist with your future trips.
Worst car service I ever got, I paid for a meet and greet and my kids had to wait 30 minutes outside for this man to come and pick them up at LAX. I called him. He was extremely rude. Do not use the service.
Dear Jeanette, The passenger pickup was completed in accordance with standard LAX airport procedures after receiving the exact pickup location. At LAX, minor delays may occur due to traffic and operational restrictions. Additionally, your phone number appeared as blocked/private when you called, which made communication difficult and prevented any callback, resulting in a lack of proper communication. All services provided by our company are recorded via video and audio. These records confirm that the service was delivered fully and professionally. Your 30-year-old son was safely transported to his destination and provided with full assistance, including help with luggage, cold bottled water, and a comfortable ride. He appeared satisfied, was polite, and expressed his appreciation at the end of the trip. Given that the service was provided to an adult client who independently used the service, any concerns could have been communicated directly by him. You were not present in the vehicle and did not personally receive the service, therefore your conclusions may not fully reflect the actual quality of the service provided. Recently, there has been an increase in cases where negative reviews are submitted simultaneously with refund requests. In this case, your review was submitted alongside such a request, which creates the impression of an attempt to avoid payment for the service rendered. Your statements do not reflect what actually occurred and are not supported by the available evidence. For this reason, the refund request has been declined. If you have any additional questions, we are willing to review them upon receiving specific facts supporting your claims. We are prepared to provide all supporting materials if necessary. Thank you.
The driver was very rude. First of all, we already gave our information about where we dropped off. We understand that he needs to ask us which port, but he’s raising his voice and telling us we should know where we're going. The second time I asked how long before we arrive, he didn't answer; instead, he said, "Don’t worry, I will drop you off when we get there." Then, I told him to stop at the Star Class tent of Royal Caribbean. He insulted us and asked, "ARE YOU SURE?" His behavior changed after the tip. Overall, we arrived at our destination, but I will never book with them again. $179 for less than a 30-minute drive, I’ll just use Uber instead for less than a hundred.
Hello, I was the driver for this trip and would like to clarify several important points, as this review does not reflect what actually happened. First, your flight was delayed, and I waited for you for over an hour without charging any additional fee. Upon pickup, I asked to confirm the exact drop-off location. In Los Angeles, there are multiple cruise terminals, and confirming the correct one is standard procedure. This information was not provided directly to me, and there was uncertainty about the exact location. At no point did I raise my voice or behave rudely. This is fully supported by dashcam recordings. The question “Are you sure?” was asked solely to confirm the requested drop-off point and cannot reasonably be considered an insult. Regarding the request to stop at the Star Class tent, that area is restricted and controlled by port security and police, so it is not legally possible to stop there. As for the trip duration, it was shorter because I used FasTrak and carpool lanes to provide faster and more efficient service. The service includes not only the ride itself, but also waiting time, professional assistance, luggage help, and optimized routing. We always strive to provide a high level of service and regret that your impression was different. However, the statements about rude behavior are not supported by the actual facts.
What a great experience we had being transported from LAX to Orange County! Sergey was awesome when our original flight was cancelled and we got stuck overnight in Amsterdam, but he was quick to communicate with us and had Mike waiting for us in a comfy car with waters. Mike was wonderful and he and my husband happily chatted about fishing while he whisked us seamlessly to our drop off. Thank you!!
Thank you so much, Amy! We’re really glad everything went smoothly after your flight delay and that you enjoyed your ride. It was a pleasure to have you with us, and we hope to see you again soon!
Mike was on time and very professional- best ever ! I would recommend this company to anyone traveling in LA
Thank you, Robert, for your kind review! We’re so glad to hear that Mike provided professional and timely service. Your recommendation means a lot to us, and we hope to welcome you again on your next trip to Los Angeles!
Good communication upon arrival LAX. Good driver, clean car, just what you want after a 5 hr flight and almost 1 hour transfer (Friday night traffic).
Thank you, James, for your kind review! We’re glad to hear that your ride was comfortable and that you were happy with your driver and the car. We hope to welcome you again in Los Angeles!
Yeah, sure. For the pick-up time it takes 1h30 after the arrival of the flight because customs formalities are long.
Merci beaucoup pour votre retour ! Nous sommes ravis que votre expérience ait été positive. Effectivement, les formalités à l’aéroport peuvent prendre du temps, c’est pourquoi nous conseillons toujours de prévoir environ 1h30 après l’arrivée du vol. Au plaisir de vous accueillir de nouveau !
The patience & kindness shown by our driver Mike made our LA driving experience the best ever. We would definitely request Mike’s service, again. He has a great knowledge of this area.
Thanks a lot for your review! We're grateful for your support and hope to serve you again in the future. All the best
Some communication back and forth on the specific times and location pickups. Text the operator directly. Otherwise a good experience
We really appreciate your feedback. It was a pleasure having you with us — thank you for choosing our service!
