Tour guidé mosquée hassan2, ticket inclus, coupe file
Description
Je vous invite à explorer la magnifique mosquée considérée comme l'une des plus belles au monde lors d'une visite guidée privée à Casablanca. Vous découvrirez l'architecture étonnante de ce monument tout en apprenant des détails historiques sur la région en bord de l'océan Atlantique. Ne manquez pas cette occasion unique de découvrir la culture et l'histoire de la ville. Nous sommes impatients de vous accueillir pour cette visite enrichissante.
Options de l'excursion
Itinéraire
C'est une visite guidée qui va durer une heure, avec une explication profonde de la mosquée, guide officiel local, toutes les langues disponibles
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Sièges enfants avec besoins spéciaux disponibles
- Options de transport accessibles aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
Avis(93)
Very impressive mosque, fascinating architecture, gigantic size, beautiful ornaments, very interesting building history,, insightful information about Islam, very sympathetic and knowledgeable guide in German.
vielen Dank für Ihre wunderbare Bewertung. Wir freuen uns sehr, dass Sie die beeindruckende Architektur, die Größe und die schönen Verzierungen der Hassan-II.-Moschee genießen konnten. Es ist schön zu hören, dass unser deutschsprachiger Guide Ihnen interessante Einblicke in die Baugeschichte und den Islam geben konnte. Wir danken Ihnen herzlich für Ihr Vertrauen und hoffen, Sie bald wieder in Marokko begrüßen zu dürfen.
I put a star because zero is not possible Booked online guided tour in Italian for 15:00 6 people to Hassan mosque in Casablanca... I am contacted by phone to arrive by 14:00 we manage to arrive for 14:15 after various difficulties and throw us in without checking the ticket they take a tour of the various guides already inside to see if there was one in Italian but with negative results, they accrue us to a group in English (which I personally do not understand) around already started. Bad experience
Gentile cliente, la ringraziamo per aver condiviso la sua esperienza. Ci dispiace sinceramente che la visita non sia stata all’altezza delle sue aspettative. Desideriamo tuttavia precisare, con il massimo rispetto, che quanto descritto non corrisponde al funzionamento abituale del nostro servizio. Le nostre visite vengono organizzate con guide confermate nella lingua prenotata e con un coordinamento preciso degli orari e dei gruppi. L’accesso e la gestione delle guide all’interno della Moschea Moschea Hassan II sono regolati da un’organizzazione interna indipendente, sulla quale il fornitore del tour non ha controllo diretto, in particolare per quanto riguarda l’assegnazione delle guide per lingua. Ci dispiace sinceramente per il disagio vissuto e comprendiamo la frustrazione legata alla lingua della visita. Restiamo comunque disponibili a verificare nel dettaglio la sua prenotazione, qualora desiderasse condividere maggiori informazioni, così da chiarire completamente la situazione. Cordiali saluti.
The guide Amid was very professional, kind and we loved so much the tour. We didn't like that the time of the visit has been changed only the day before when we had to arrive to Casablanca by train so we had to discuss with the guardian at the main entrance and than run to reach the group in the Moschee 15 min later
Thank you very much for your valuable feedback! We’re truly delighted to hear that you loved the tour and that Amid made a positive impression with his professionalism and kindness. We will be sure to share your kind words with him. At the same time, we sincerely apologize for the inconvenience caused by the last-minute change of the visit time. We fully understand how stressful this must have been, especially with your arrival by train and the difficulty you experienced at the entrance. This is not the level of organization we aim to provide. Your feedback is very important to us, and we are currently reviewing this situation internally to improve our communication and ensure better coordination in the future. Thank you again for your understanding, and we hope to have the opportunity to provide you with a flawless experience next time.
Having a friendly and knowledgable Guide was so helpful and best way to do get the history of this incredible mosque.
Thank you for your kind feedback. We’re very pleased to hear that having a friendly and knowledgeable guide made such a difference during your visit. Understanding the history of the Hassan II Mosque truly adds depth to the experience, and we’re glad it helped you appreciate this incredible site even more. We hope to welcome you again for more cultural discoveries in Morocco.
Our tour guide, an older man with vision issues and therefore physically guided by a younger man, spoke excellent English, was very knowledgeable, and shared a great deal of info. The tour is definitely worth it. Note: we booked this tour online and were told to meet the guide at the Mosque at the appointed time, and that the guide would email us, supposedly to inform us of the specific spot to meet. We never rec’d a message, so started approaching English speaking tour guides who were arriving at the site with small groups, who had presumably been doing city walking tours up to this point. One of these guides told us “wait your guide will be here in 3-4 min. That did not happen, but fortunately he came back outside and told us we were to join his group. Everything worked out in the end, but the process was not as simple as other similar tours we have booked over the years in different countries.
Thank you for your thoughtful feedback. We’re delighted to hear that your guide provided such an informative and engaging tour of the Hassan II Mosque. His knowledge and communication skills truly reflect the experience we want every guest to enjoy. We sincerely apologize for the confusion at the meeting point and the lack of prior email communication. This has been addressed internally to ensure future guests receive precise instructions and contact details well before the tour. We appreciate your patience and understanding, and we’re glad everything worked out in the end. Your comments help us continue improving coordination and service quality for future travelers.
We were supposed to be a maximum of 15 people for the tour, but in the end the group was composed of about forty people.
Merci d’avoir pris le temps de partager votre retour. Nous sommes sincèrement désolés que le groupe ait dépassé la taille annoncée. La visite de la Mosquée Hassan II est gérée par les guides officiels du site, ce qui peut parfois entraîner la fusion de plusieurs groupes lors des fortes affluences. Nous comprenons votre déception et travaillons à mieux informer nos voyageurs à l’avance pour éviter ce type de situation. Nous espérons malgré tout que la visite vous a permis d’apprécier la beauté du lieu et restons à votre disposition pour une prochaine expérience plus fluide et personnalisée au Maroc.
The meeting place was unfortunately incorrectly stated, not at the mosque, as stated, but at the museum. Then everything went smoothly. The guide spoke in easy to understand English. You could ask questions. And the mosque is really impressive! The tour lasted about 1 hour.
Vielen Dank für Ihr Feedback! Es freut uns sehr, dass Ihnen die Führung in der Hassan-II.-Moschee gefallen hat und dass Sie die Erklärungen des Guides interessant fanden. Wir bedauern jedoch, dass der Treffpunkt zunächst unklar angegeben war, und entschuldigen uns für die Verwirrung. Wir haben die Information bereits korrigiert, damit zukünftige Gäste die Tour ohne Schwierigkeiten beginnen können. Vielen Dank für Ihren Hinweis und Ihr Verständnis – wir hoffen, Sie bald wieder in Marokko begrüßen zu dürfen.
Very well organized and an excellent guide. A warning message before arrival , a person who ordered at the meeting and tracking point until access Mosque
Muchas gracias por su comentario. Nos alegra saber que todo estuvo bien organizado y que el guía estuvo a la altura de sus expectativas. Apreciamos también su sugerencia sobre la comunicación previa y la asistencia en el punto de encuentro; tomamos nota para seguir mejorando nuestra coordinación. Esperamos volver a darle la bienvenida pronto en Marruecos.
Recommended tour! The guide very good, nice and prepared. A tip: just buy the entrance ticket there .. then join the guide inside ..😊
Grazie per il suo commento e per aver consigliato il tour! Siamo felici che abbia apprezzato la competenza e la simpatia della guida. Prendiamo nota del suo suggerimento riguardo ai biglietti, così da migliorare la chiarezza delle informazioni per i futuri visitatori. Speriamo di poterla accogliere di nuovo per altre esperienze in Marocco!
Visit of the great Hassan II mosque on the sea. Excellent guide who speaks good Italian and illustrated the characteristics of the mosque and the Islamic religion.
Grazie mille per il suo gentile commento. Siamo felici che la visita alla Moschea Hassan II sia stata di suo gradimento e che la guida in italiano abbia saputo illustrarle con chiarezza la storia e le caratteristiche del luogo e della cultura islamica. Speriamo di accoglierla nuovamente per altre esperienze in Marocco.
