De Ilha Grande: transfert partagé à Rio de Janeiro
Description
Ce service de transport partagé vous permet de partager les coûts, faisant de votre voyage une expérience économique, en interagissant avec d'autres voyageurs de cultures différentes. Ne vous inquiétez de rien en revenant d'Ilha Grande vers les aéroports ou les hôtels de Rio de Janeiro, évitez la ruée des transports en commun ou des taxis coûteux au dernier moment La traversée maritime s'effectue dans un hors-bord moderne et sécurisé, et le transport routier s'effectue dans des unités neuves et modernes, vans ou minibus, pilotés par satellite, suivis en temps réel et entièrement revus. Choisir ce service garantit un voyage sûr et confortable, avec le soutien de la plus grande entreprise de la région, accompagné de chauffeurs expérimentés, qualifiés et formés, et dispose d'un support trilingue permanent 365 jours par an.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Arrivez à Cais de Abraao 10 minutes avant le départ du bateau rapide, et présentez le ticket d'embarquement que nous envoyons la veille de la prestation via WhatsApp. Le chauffeur professionnel vous attendra à Cais Santa Luzia à Angra Dos Reis, pour vous emmener aux aéroports et hôtels de Rio de Janeiro.
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
Avis(14)
Great trip, seamless transfer from Ilha Grande to Rio de Janeiro. There was an issue with the date which the company corrected without any issue.
Very smooth transfer. they texted me the boat ticket the day before and there was a representative when we got to shore that introduced us to our driver. We were dropped to our hotel door. would definitely recommend and use them again.
Very well organized , people are welcoming and kind , everything went as planned , very happy to have chosen this transfer .
The transfer was smooth and the communication leading up to it was timely and efficient. Paraty Tours is a reputable company and they do a good job. The minibus was comfortable and we would use them again.
I received details of my transfer and ticket for the boat journey over to Angra dos Reis by WhatsApp message which was straight forward. Upon arrival I was greeted by the rep who advised where the transfer bus was packed. Very modern, clean and comfortable vehicle. Stopped half way for a short break and the smooth journey then continued all the way to Rio where I was dropped off right outside my hotel. Excellent service.
We did several translations with Paraty Tours and I only have good things to say. The service is excellent, attention by whatsapp before service. Of the best receptive service companies I've ever seen. The buses are very comfortable. I recommend.
Olá, que bom te ver por aqui! Que felicidade nos dá saber que você teve uma experiência incrível como essa aqui conosco. Agradecemos muito seu feedback, sua opinião é muito importante para nós. Esperamos que possa voltar numa próxima oportunidade. Atenciosamente, Equipe Paraty Tours
It worked as it was promised and it was on time. Tickets delivered on time and communication through Whatsapp.
Would not recommend. I book everything through Viator and am happy to pay bigger prices as it is usually good quality. I did this one because I needed to get back to Rio for a certain time and wanted it to be easy. This was one of my worst experiences. It was assigned to Paratay tours who were awful to deal with. They kept forgetting to send the ticket and I had to chase them for it the evening before. They then sent me a ticket with the wrong time, meaning I would have completely missed the boat. When I questioned it, they eventually resent the ticket with the new time written on top of the incorrect one. There were no instructions for what to do at the harbour. It was super busy and every other tour company had a representative shouting names for people. I could not find anyone from this company or find out how to get the boat. As I was about to burst into tears with the confusion and stress at missing my boat, a stranger took pity on me and brought me right to the front and helped me get on the boat as it was just about to leave. No one knew or cared that I was supposed to be on it. Thr tour company were not responding to my messages. Getting off the boat at the other side, the shuttle car was lovely, clean, new, and the driver was friendly. He was great. Paratay tours finally responded to me when i was back in rio at night. Instead of apologising for a bad job, the text me saying if I wanted a better experience I should have paid more money. (I was never given the option to even do this if I wanted).
Dear customer We appreciate you taking the time to leave us your feedback. We appeal to your honesty so that you remember that you did not provide us with the place where we should pick you up, nor did you inform us of your telephone number correctly. You have changed the departure time yourself and we have accepted it even though it was outside the corresponding deadlines, and that is why the ship's schedule has been changed. We do not have a receptionist in Isla Grande as you requested, that information is very clear in all our sales channels, that is a service for private transfers and not regular shared ones, that was what we always tried to explain to you but unfortunately you were dazed and had no desire to obtain an explanation. We are sorry for your dissatisfaction. Greetings
After waiting over an hour for the driver to pick us up, we were stuffed into a tiny van with 2 other couples. Only hobbits would fit in this tiny van. We all had luggage, there wasn't even a trunk to fit it all, so we had it stuffed back with us in our tiny rows. My knees were hitting the back of the chair in front of me, chairs adjusted to sit straight up so we would all "fit."(See photo for proof) We have back problems to this day for this awful 3.5 hour ride!!! THAT'S NOT ALL! When we stopped for a "bathroom break," our driver took his time eating a burger for 30 minutes while we were all locked out of the van standing there waiting for him to finish. THEN when we finally reach Rio, we were dropped off at the WRONG LOCATION!!!! When we got out of the van confused, I tried asking the driver if he could drive us 8 minutes down the road to the right spot....he didn't care at all and told us to get a taxi..... A TAXI FROM OUR SHUTTLE!! We were never confirmed to where our dropoff location would be...he said that's it, but it was not. Do not waste your money here. There are other shuttle services, this one was one of the pricier ones so I thought it would be better....don't be fooled! (FYI, I'm not one to write bad reviews....I asked for some kind of compensation or refund for our awful experience but no concern or even reply was given...so here I am. Thanks for listening!)
Dear customer, Thank you for your comment We are sorry that the experience did not meet your expectations. We would just like to make it clear that regular shared services such as the transfer you booked are suitable for 1 normal size suitcase per passenger. This is duly explained in the description at the time of booking. It is also necessary to clarify that our meeting points and places to drop off our clients are only duly registered hotels, we do not provide door-to-door service in private accommodations or AIrbnb. This information was also transmitted correctly, and for that reason we have left them with all our support at the Airport, which was the closest location to their address. Regarding what you say about our driver, please keep in mind that a technical stop is made so that all passengers can go to the bathroom if they wish, or can buy a snack, since I repeat, the service is purchased and there is logistics. There is also the option of hiring a private service so that the times and places are as you wish. A cordial greeting, Team Paraty Tours
Pleasant ride, on time, no problems. Driver arrived right at our hotel, gave us a coffee/bathroom stop, and wristband for boat at drop off.
Hi !! We appreciate your feedback on TripAdvisor, your opinion is very important. We are very happy for the positive appreciations ! Best regards,
