Mary was delightful, but her quiet demeanor made it hard to hear her above the big groups around us and lacked the enthusiasm of those tour guides. Our granddaughter even commented that she thought a big group would have been more fun because they were in costume and had visuals to share. With that being said, we enjoyed the sights, the donuts and cider, entrance to the Paul Revere house, and her accommodating our need to stop periodically. This tour was quite expensive; I guess we would have expected more.
Dear Deborah, thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the sights, the donuts and cider, and the entrance to the Paul Revere House. It’s great to know that Mary was accommodating with your needs and helped make the tour as comfortable as possible. We also appreciate your comments regarding Mary’s quiet demeanour. We understand that a lively guide can enhance the tour experience, and we’re sorry to hear that Mary’s style did not fully meet your expectations in this regard. Your feedback is invaluable, and we will certainly take it into account to improve our future tours. We strive to offer experiences that provide great value, and we’re sorry to hear that you felt the tour was expensive relative to what you received. Regarding the tour details, we provide clear information on what’s included to help set expectations before the tour. We’re sorry if there was any confusion or if the tour did not meet all of your expectations. We are always working to ensure that our tours deliver a memorable and enriching experience, and your input will help us in that effort. We would like to offer you a discount on your next Travel Curious tour. Thank you once again for your feedback and for sharing your experience. We hope to have the opportunity to provide you with an even better experience in the future. If you have any queries or need any assistance please contact customerexperience@travelcurious.com
