Dîner au coucher du soleil ou aux lumières de la ville sur San Juan

We had a very disappointing experience at FlyDining Puerto Rico on August 16 during the 7:30 PM dinner. We were celebrating a birthday and arrived almost an hour early specifically so we could speak with the manager and politely ask if our group could be seated together in certain seats. Unfortunately, the manager was dismissive and did not seem willing to listen to our request. He told us that no one could be seated in the seats we requested because of “safety regulations.” Although we were disappointed, we accepted his explanation because we understood that safety must come first. We were then seated in places we had specifically hoped to avoid. What made the situation especially upsetting was that shortly afterward, we saw other guests being seated in the exact same seats that the manager had told us could not be used for safety reasons. This left us feeling misled and disrespected. If those seats were truly unavailable because of safety regulations, why were other guests allowed to sit there? And if they were safe to use, why were we given that explanation in the first place? We made an extra effort to arrive early and speak with the manager respectfully because this was a special birthday celebration. Instead of receiving a clear and honest explanation, we felt that our concerns were simply dismissed. We are asking FlyDining Puerto Rico management to please review what happened during the August 16, 7:30 PM dinner and address this situation with the manager who was on duty. We would also appreciate an explanation as to why we were denied those seats specifically for “safety” reasons, only to see other guests seated there afterward. What should have been a memorable birthday celebration was unfortunately overshadowed by the way this situation was handled. We expected much better customer service, honesty, and respect.

The food we received was not only cold but lacked flavor. It was nicely presented. Keep in mind that alcoholic drinks are not included and will cost you another around $23 per drink. I’d also like to add when you initially get seated I would recommend sitting on the side closest to you upon initial entry as that side has a better background for pictures. I personally wouldn’t recommend as this seemed like it would be an interesting experience and wasn’t worth $195 .

The view was amazing! We booked the social hour. The drinks were good and our bartender/ hostess were lit!

The Fly Dining experience was absolutely amazing! ✨ From the incredible food to the unique atmosphere and overall experience, everything was unforgettable. It was such a fun and memorable dining experience, and I would definitely recommend it to anyone looking for something truly special! 🍽️✨Stephanie and Juan were amazing! Thank you!

I def would give this a 8/10 The experience/ the view/ the friendly service was great!!! The food could’ve been a little hotter but the taste was there for sure

Very cool experience! Staff is friendly and food was good! The experience is 100% worth the price! I would recommend

I booked for 9:30pm and they were running more than an hour behind. We didn’t start until almost 11pm. There was no explanation as to why it ran late, no option to cancel and get a refund, no apology or even the offer of a free alcoholic beverage. Also they ran out of bottled water. Extremely disappointing especially because the tickets are not cheap.

This was so good!! It is an experience I e never experienced before. The staff was fun and everyone coming to the PR has to donut at least once or to celebrate.

Really fun and the dishes were pretty good! Our server Alana was kind and professional. We enjoyed our time !

The experience was definitely fun and unique! If you’ve always wanted to have dinner while suspended high in the air, it’s something you’ll probably enjoy. That said, I do think it’s a bit overpriced for what you get. We paid $477 for three people, and for that price, I personally think I would’ve enjoyed a themed or immersive restaurant experience more. If you’re looking for a memorable thrill and beautiful views, I’d recommend trying it at least once. But if your goal is to relax, enjoy quality time with family or friends, and have an amazing meal, I think a nice dinner reservation would give you better value for your money. The staff was one of the best parts of the experience. Everyone was incredibly friendly, made great conversation, and kept the atmosphere fun by playing good music throughout the dinner. They really made us feel welcome. The meal was a four-course dinner, and you get unlimited soda and water. Alcoholic beverages are available for purchase separately. Our meal included: * House-made Caesar salad * Squash soup with a hint of cinnamon * Choice of entrée (Seared Flank Steak, Mahi Mahi Filet, Roasted Chicken Thigh, or Bone-in Pork Chop) * Vanilla ice cream with a chocolate chip cookie for dessert The house-made Caesar salad was honestly one of the best Caesar salads I’ve ever had. You could definitely tell it was made fresh. Unfortunately, I don’t have a picture of it because I started eating it as soon as it was served—it was that good! The squash soup was also really good. It had a drizzle of sour cream and was garnished with fresh cilantro and croutons, which made it look beautiful. I wasn’t sure how I’d feel about the hint of cinnamon, but it actually complemented the soup really well. My friends and I all chose the Seared Flank Steak, which came with mashed potatoes and asparagus. The steak was flavorful and cooked well, and the sides were just as good. It ended up being my favorite course of the meal. The dessert was the only course that disappointed me. It was a scoop of plain vanilla ice cream with a chocolate chip cookie that reminded me of a Chips Ahoy cookie. It wasn’t bad, but it felt a little underwhelming compared to the rest of the meal. One of the funniest parts of the night was that my friends are afraid of heights, so seeing their reactions while we were up in the air made the experience even more entertaining! The views were beautiful, and it was definitely a memorable experience. Overall, I’m happy I got to cross this off my bucket list because it was a fun and unique experience. However, for $477 for three people, I don’t think I’d do it again. While the food was good and the staff were amazing, I’d personally rather spend that amount at an exceptional restaurant with a unique atmosphere. If you’re paying for the experience of dining in the sky, it’s worth trying once—but if you’re mainly going for the food, there are better values elsewhere.