Explorez le lac Moraine et le lac Louise — Excursion d'une demi-journée
Description
Joignez-vous à nous pour une aventure à travers la vue imprenable des lacs glaciaires turquoise chatoyants et des paysages alpins à couper le souffle. Le lac Moraine est l'un des plus beaux endroits des Rocheuses canadiennes, mais il a été fermé aux véhicules publics depuis 2024. Avec les nouvelles restrictions de fréquentation en place, notre visite d'une demi-journée est le meilleur moyen de garantir votre place dans la beauté du lac Moraine. Laissez-nous conduire et profitez des rives saisissantes du lac Moraine et du lac Louise — de près et personnellement. Nos guides touristiques compétents et sympathiques ne manqueront pas de vous guider à travers les histoires de nos attractions emblématiques, vous offrant une expérience authentique et immersive. Réservez une visite et préparez-vous à vous joindre à nous pour une expérience inoubliable en explorant deux des lacs les plus emblématiques et les plus époustouflants des Rocheuses. Réservation de dernière minute disponible. Remboursements complets disponibles jusqu'à 24 heures avant le départ de la visite.
Options de l'excursion
Itinéraire
Les eaux du lac Moraine semblent avoir été déversées directement du ciel dans la vallée des Dix Pics. Les montagnes imposantes encerclent la surface bleu profond du lac dans une formation si extraordinaire, que seule Dame Nature pourrait le façonner. Des amas de blocs ont apparemment été largués par les mains de géants, formant des montagnes miniatures près des rives du lac. Laissez-vous attirer par les sentiers qui serpentent parmi les rochers et voyagez au-delà vers les prairies alpines et les lacs étincelants. Avec les nouvelles restrictions de visite en vigueur pour l'été 2023, se joindre à cette visite en petit groupe est le meilleur moyen de garantir votre visite au lac Moraine.
Le lac Louise est un lac glaciaire situé dans le parc national de Banff en Alberta, au Canada. Il porte le nom de la princesse Louise Caroline Alberta, quatrième fille de la reine Victoria et épouse du marquis de Lorne, qui fut gouverneur général du Canada de 1878 à 1883. La couleur turquoise de l'eau provient de la farine de roche transportée dans le lac par l'eau de fonte des glaciers qui surplombent le lac. Le lac a une superficie de 0,8 km² et est drainé par le ruisseau Louise de 3 km de long dans la rivière Bow. Le lac Moraine et le lac Agnès sont également accessibles à partir du lac Louise.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
- Pas d'animaux admis.
Avis(120)
Had a comfortable and timely ride with Shawn. His great sense of humor helped us kill the time during highway travel. Got cool tips for photography locations.
Really disappointed in our experience with this company. We booked this tour because our 7 month old had been really great for car rides and we thought the length would work but when we traveled to Banff, we used a rented car seat and he screamed nonstop every car ride. Feeling anxious, we reached out to ask for more details about the transit situation and whether our carrier would even fit in the shuttle the day before and did not receive any information back until 7am the morning of the tour when it was too late to pack. While we acknowledge that we requested a refund at 7pm the night before which is outside the 24 hour time frame, we were surprised to see that refund denied after we called the tour company to explain the situation and the operator could literally hear our son screaming bloody murder in the backseat and said she totally understood would speak to her managers about it. Then we called back to confirm the tour would not be possible for us and ask the status of the refund and the operator talked over me as I attempted to explain and then said that Viator was the one who would make the determination but the tour didn't have an issue with it. I feel like I received mixed messages about our refund and that communication should have been more prompt regarding our questions about the suitability of this tour for a young infant such as amount of space for baby gear. I am sure the staff and tour guides are lovely, kind people but I wish this company had a more compassionate response to two stressed parents of an infant who can't always plan days in advance.
Rachel, I am the Operations Supervisor in the company, and I am responding to your review 1. You sent message at 4:20pm previous day which was within 24 hours window already, we responded in the night, not 7:00am next day. I've read through all the screenshots, your inquiry was mainly about a big backpack which was not an issue for us at all, and your got the answer. You asked for cancellation in morning of the tour day, we never received your cancellation request before that. If you intended to cancel outside the 24-hour window, you could have canceled directly, no request was necessary. 2. You mentioned in the text message that you couldn't make it to the meeting point on time because you don't have time to prepare, shall we remind you to prepare for the tour that booked by yourself? We also kindly offered you moving to our next bus which was 2 hours later. All of these are in the message chat, we can send you a screenshot if you don't remember. 3. Let's both be clear about the facts of that day in the morning: you arrived at the meeting point with a crying baby, it became difficult for you to hop onto the bus, you then started talking to our OP over the phone, while all other 20 guests were waiting in the bus. You asked our OP what to do, what did you expect us to do in the last minute? From the conversation on site, it appeared you wanted to cancel and request a refund, I understood it was all about the refund for your last minute cancellation, which we originally prepared to grant partially, but it has to go through Viator customer service. it was all normal until we received your request through Viator, and we were surprised to see your “interesting” and terrible excuses: 4. You said in your request: the tour “requires five hours of strict vehicle confinement”, what a lie! The tour you booked is a half day tour with a total duration of about 5.5 hours from Banff; total driving time is approximately 2.5 hours, with transfers ranging from ~20 to ~45 minutes. Read the itinerary again on your own. Why would you even book it if you understand the tour in that way? 5. You said in your request: “lack of stroller accessibility”, what is this coming from? incorrect! all our buses have underneath or back trunk storage room, stroller can be stored in it during the driving time, a lot of former customers did that, you never asked about stroller, how does this all the sudden become one of your reasons? 6. You said in you request: “highly misleading regarding its suitability for babies”, You even didn't board the tour, what is your base of this accusation? we have served tons of groups with infants, if you believed the tour was not suitable for your baby because of the reason above, you should not have booked this tour at the first place, or should have canceled tour within the permitted window. When the back office reviewed this case we were prepared to make an exception and issue a partial refund to accommodate your baby-related issue. But after received your Viator claim and seeing the false accusations, we decided not to proceed. Please note the 24-hour cancellation policy exists for a reason — you referenced that 24-hour window in your review, so you are aware of it. If you have further questions, contact me directly and ask for Jerome Regards
Both lakes have amazing views. 80 minutes for each location is just the right amount of time. We are very glad to have Shawn as our driver and guide today. We enjoyed the trip and would certainly recommend other travellers to visit both lakes.
This tour was the perfect way for our family to relax and enjoy Moraine Lake and Lake Louise. We never had to worry about driving or parking and our guide was so helpful in suggesting how to best use our time at each lake. It was the perfect day.
The tour was really nice especially our guide Caroline was so sweet and helpful. She made the tour so fun with her jokes. Really enjoyed it!
Caroline was a wonderful tour guide. She provided great information about each of the stops and along the route as well. She even assisted with pictures at both lakes. Highly recommend!
It was such a nice experience. Our guide Caroline was really good and helpful. She knows her work very well. Probably the best guide i've met till now! Such a lovely lady.
We had a great experience! One of the best things you can do in banff, and very affordable! The tour guide was very kind, responsible, and punctual! Do this tour!!
Our trip began and wended in Canmore. Very punctual. Good communication. You will be dropped off at both sites, Moraine Lake first and then Lake Louise. One hour twenty mins. at each site. The driver stays with the van. Narrates three stories on the trip there and back. Our van only had four people so it was more personalized and there was more room than if the van was full.
It was a fantastic experience!!! Our driver/guide Caroline was super amazing!! She was on time, very friendly, knows very well the area and she drove us safely to our destination the splendid jaw-dropping Moraine lake & lake Louise. Caroline is not only a driver but also an amazing photographer and a guide where she really took her time to walk me and my family to the beautiful spot and also she is a fantastic photographer she took beautiful pictures. And ohh! Caroline also gave sweets & water which really good for passengers. I highly recommend Caroline and will definitely book again Viator in my future tours and will recommend this to my friends. One more thing I also give credits to the Viator app and the communication/support because they reply so fast and easy to talk to. Thank you so much for making me & my family's trip stress free & hassle free. We are very satisfied!!!
