Il n'existe pas de meilleure manière de visiter Florence qu'en bus à impériale à arrêts multiples. Les arrêts le long de la route comprennent la Cathédrale, Santa Croce, San Marco, Piazzale Michelangelo et bien plus encore ! Montez ou descendez du bus autant de fois que vous le souhaitez pendant toute une journée de découvertes !
Téléchargez maintenant l'application Sightseeing Experience : un moyen facile et pratique de vous orienter, vous déplacer, visiter et découvrir la ville.
Dans l'APPLICATION, vous trouverez une balade gratuite du centre disponible en 5 langues et une carte interactive qui vous montre la position des bus en temps réel, le temps d'attente à chaque arrêt et votre position afin que vous puissiez facilement atteindre l'arrêt le plus proche.
Horaires et prix
Jours
Tous les jours
Départs
9:00
Prochaine date disponible
mer. 7 oct.
Adulte (16 ans et plus)
$26
Enfant (5 à 15 ans)
$14
Bébé (0 à 4 ans)
Gratuit
Le prix varie selon la date ; le plus bas est affiché.
D’après le planning en direct du prestataire sur Viator, vérifié le 6 oct.
Options de l'excursion
24 heures
Utilisation illimitée pendant 24 heures de l'excursion à arrêts multiples à Florence après échange du billet
48 heures
Utilisation illimitée pendant 48 heures de l'excursion à arrêts multiples à Florence après échange du billet
72 heures
Utilisation illimitée pendant 72 heures de l'excursion à arrêts multiples à Florence après échange du billet
Ce qui est inclus
Inclus
Application mobile Sightseeing Experience gratuite pour connaître la position du bus en temps réel
Excursion à arrêts multiples
Assistance au centre d'accueil des visiteurs de Sightseeing Experience à l'intérieur de la zone de billetterie de la gare de Santa Maria Novella
Wi-Fi gratuit dans le bus
Balade en 5 langues incluse dans l'application mobile Sightseeing Experience gratuite
Non inclus
Repas et boissons
Service de prise en charge depuis et vers l'hôtel
Avis des voyageurs
Avis recueillis par Viator et Tripadvisor
3.7
1,968 avis
5
772
4
500
3
247
2
185
1
264
Comparé aux autres visites à Florence
31ᵉ en nombre d’avis parmi 3 221 visites à Florence
Prix de départ $26 : 77 % de moins que le prix habituel de $114 pour une durée comparable à Florence
Comparaison Excurgo de 3 221 visites Viator, recalculée chaque jour.
Informations importantes
Accès pour les personnes à mobilité réduite
Landau ou poussette possible pour les bébés et enfants en bas âge
Animaux d'assistance acceptés
Transports en commun disponibles à proximité
Les enfants en bas âge doivent être assis sur les genoux d'un adulte
Options de transport accessibles aux personnes à mobilité réduite
Convient à toutes les conditions physiques
Accès handicapé (niveau inférieur uniquement)
Annulation
Pour un remboursement intégral, annulez au moins 24 heures avant la date de départ prévue.
1+ jours avant100% remboursé
0–1 jours avant0% remboursé
Avis(1,968)
Avis recueillis par Viator et Tripadvisor
T
Tana_S
September 27, 2026 · via Viator
Wasted my money
Terrible organization on this. Can’t find where to catch the bus. Went to location I saw one yesterday and after 2 hours it never came! Have used Hop on Hop off in many other cities! But Florence does not have maps available I can find and nothing publicly marked. Wasted my money!
Réponse de l'opérateur
We’re sorry to read your comment; however we have an assistance number available everyday, from 7am to 7pm, that can be contacted in need of assistance.
L
Lisa_S
September 20, 2026 · via Viator
Only one line running,...
Only one line running, should have been informed of this at time of booking as wouldn't have booked over quickly can walk and see more
Réponse de l'opérateur
We’re sorry to read your review, which does not reflect the quality standards our customers confirm every day. We will look into the matter, and your feedback will help us improve our service.
C
claireaE1210UN
September 19, 2026 · via Tripadvisor
Florence hop on, hop off bus tour
We were visiting Florence as part of our honeymoon. Although we have been to the city before we thought it would be good to do the bus tour.
Having caught the train into Florence we walked to the neared pick up point at about 10.10 am. This is where it all went badly wrong. There was a very long queue, two staff who were handing out maps and told us to join the queue.
It soon became evident that many people had been waiting a long time. On checking the app, we could see there were only two buses, the first one came after about 20 minutes and was almost full, so only let on a handful of people.
We were then told, after asking one of the staff when the next one would be, “it could be about 20 minutes” . They gave us a number for our place in the queue and told us to go for a coffee! We did and came back about 20 minutes later, and waited, and waited …….. . In total it took another 45 minutes for the bus to appear. Then only about two thirds of the queue was able to get on.
The staff were great and did their best, but for a city the size of Florence, they need at least four buses, and DO NOT on their website state the buses will be along every 35 minutes, as they aren’t.
Maybe it got better as the day went on, we later picked up the bus in the city centre, and waited about 25 minutes and the tour was very good, pointing out places of interest.
However, they don’t seem to be geared up for the number of visitors. I dread to think what it would be like in July and August!!
I would think twice before booking this again.
Réponse de l'opérateur
We’re sorry to read your review, which does not reflect the quality standards our customers confirm every day.
Unfortunately guests can experience big crowds and long waits in high-season periods, we will look into the matter to improve the service.
L
Lesa_M
September 19, 2026 · via Viator
Hop on off Florencw
It’s a good way to start your time in Florence and get a lay of the land :)
We used it to get to a few sites and saved some steps .
Réponse de l'opérateur
Thank you for choosing our service for your trip to Italy. Your review will be valuable for future travelers!
M
M5489LXteresab
September 18, 2026 · via Tripadvisor
Couldn’t wait to get off the bus
The pre-recorded message was not informative. We learned little to nothing on the tour and we definitely not take it again.
Réponse de l'opérateur
We’re sorry to read your review, which does not reflect the quality standards our customers confirm every day. We will look into the matter, and your feedback will help us improve our service.
E
Elizabeth_F
September 17, 2026 · via Viator
Crowded
It gets very crowded in the afternoon.
We were confused about the various stops and what we could see. We would suggest a trip along the entire route and then decide what to see.
Réponse de l'opérateur
We’re sorry to read your comment; however, it does not reflect the quality standards that our customers consistently confirm every day.
R
Roam22425717393
September 15, 2026 · via Tripadvisor
Unable to find route that is not cancelled
Terrible
With all the construction in Florence we were unable to find the first bus stop. Tried to walk to another stop along the line could not find
Very frustrating to aimlessly walk and unable to find the stop.
We even tried to wave down a driver. He signalled to go further. Not pleasant to pay and not get anything back but sore legs.
Suggest you take City bus much cheaper
Réponse de l'opérateur
We’re sorry to read your review, which does not reflect the quality standards our customers confirm every day. We will look into the matter, and your feedback will help us improve our service.
G
Gaetan_P
September 14, 2026 · via Viator
Hop on, hop off tour, in Florence
It was okay, the explanations were not very clear & quick, not sure it was worth the money
Sound was not great!! It’s too bad.
Réponse de l'opérateur
We’re sorry to read about your experience. However, our stops are clearly indicated on our online and printed maps, as well as on our official app, where you can also track the real-time location of the buses to better manage waiting times at the stops.
A
Alfred_F
September 11, 2026 · via Viator
Hop On. Hop Off, Florence, 1 day 2 Lines
Disappointed, they only have 2 Buses so the wait is about 40 minutes to get into the next stop and also they don't have Line B so i missed the other important points of interest. You sell both Lines, so i think you owe us for this.,
Réponse de l'opérateur
We appreciate your feedback and are sorry to hear about your experience. We strive to meet high quality standards, which many of our customers confirm daily. Your comments are valuable to us as we work to improve.
J
Jennifer_D
September 10, 2026 · via Viator
Bad Traffic
Bus didn’t come on time at designated stop 4. Waited for the first bus at 9:50am and it didn’t arrive until 10:35, 10min after the second bus time. And what should have been a 1 hour 15min cycle it took 1 hour and 40min.
Volume on audio was too loud and couldn’t adjust lower on multiple units.
Réponse de l'opérateur
We’re sorry to read your review, which does not reflect the quality standards our customers confirm every day. We will look into the matter, and your feedback will help us improve our service.
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