Excursion de 4 jours à la Cité perdue en petit groupe à Santa Marta

What's the cost? Only with guidance is done?what is the best month of the year to go?thanks for the opinions. Cheaper agencies?

We hired a tour paying SANTIAGO 800€ to be able to make the reservation, 20% of the total price that is what we were told. We had medical problems more than half of the friends we were going so we decided to cancel the tour more than 3 days in advance. According to their privacy policy they would have to return 10%. The company doesn't pick up the phone and when we get in touch with them they say it's not their fault we talk to Santiago and he doesn't pick up the phone. To ask for the money and hire the tour very well everything and very attentive, then they do not respond. Don't hire here.

Lost city is a magical place and the walk is really spectacular. Accommodations are comfortable, companies have great logistics everything is always ready at the agreed time, and guides know the place very well and will tell you very interesting things. However, I think it’s important to know what the experience is about so you don’t get disappointed. There is very very little time for breakfast, lunch, dinner, shower... I mean, if you eat at a slow pace like we do, it's really stressful. You have to walk many hours in a row, without breaks, at a pace that we could not connect with the place or with our own rhythm. Our feeling was to go all day running, we felt quite a lot of pressure and we lacked connection. If you like the mountain in sport and you are a person with fast pace you will do very well. But if you like the mountain to be in connection with nature, in our experience we do not enjoy lost city as we would have liked. Importantly, this is only our experience, these aspects have more to do with the logistics of all companies than the management of Baquians in particular, but I thought it important to reflect this experience because it is very expensive and so that other travelers can get to know it. I would have really liked to read it before I went.

From beginning to end, I felt this tour company was lacking in professional especially when this tour was not cheap by any means ($500 per person for 3 nights and 4 days). Firstly, I asked over and over what my pickup time will be before the start of the tour and never heard back despite calling and reaching out to the office days prior to the tour, but got no response. On the day of the tour, they surprised us that they were ready to pick us up when we hadn't even had our breakfast because they never told us what time pick up was which was frustrating! Secondly, there were 2 nights out of 3 where our group of 8 had to choose which 4 people would share beds or use hammocks (on our last night, hammocks were not even an option and people HAD to share beds). They said the tour was overbooked and that there was no other choice but to share beds. HOW ARE YOU OVERBOOKED WHEN YOU KNOW EXACTLY HOW MANY BEDS THERE ARE AT EACH CAMPSITE?!! We were livid and infuriated as a group because we were asked to decide internally for ourselves who would share the beds. Considering how hot and humid the weather was, sharing beds on a twin bunk bed was not something anyone wanted to volunteer for, rightfully so!! As for the hammocks on the second night, it was even worse according to our groupmate who volunteered. She said not only did the hammocks smell terrible, the guides around her were talking late into the evening, couldn't sleep because of the loud snoring and people bumping into her hammock when they had to get up to use the bathroom. She said after being unable to sleep for couple hours, she asked one of our groupmates if she could share the bed with them. I found all of this unacceptable but what was most intolerable was when we made our complaints to the tour agency about getting some compensation back for having to share beds, they did nothing about it. I gave the benefit of the doubt before making this review by giving them a chance to make amends but after 3 weeks of following up, they offered no compensation back. This seems to be a common error that happens all the time so I would think twice before going through this company. Lastly, my booking said it would have 4 dinners but only had 3 dinners so I feel I am also owed some compensation back but received none. Skip this company altogether and find another company that will be more accommodating and honest than this company.

An incredible 4 day adventure! It’s tough but so worth it and the amazing group of guides/translator/cook get you through it. Big shout out to Carlos - his positivity and constant giggles provide much needed entertainment during the trek. He’s such a sweetheart and he really helped us when we needed motivating. Sebastian aka Charlo - a wonderful translator who couldn’t have been more helpful and kind. He taught us so much about the Sierra Nevada and the indigenous communities who live there. Ferney was also really helpful, he carried my friend’s bag when she was unwell and was overall great company! Samuel was our incredible cook - the food/snacks were amazing, just what we needed after a day of hiking!

Unforgettable experience from the experts is very worthwhile and a congratulations to the guides Javier Daniel and Camilo who encouraged us at all times to finish the tour

Excellent tour. Very friendly and skilled staff. Please ask for Pedro, Camillo and Pepe, they’re a great team!

From my planning to the day of the tour the team of Baquians was always aware of my concerns, they helped me a lot to solve questions and give me tips of the trip. The tour to Ciudad Perdida has certainly been one of the best experiences of my life, I still do not believe that everything happened as being there seems like a dream. The very trained guides and manages to convey the value of the place, the magnificent food ❤️ and bedtime is very comfortable. Sharing with such a large group makes the experience much more enriching as qje allows you to interact with other cultures and meet many people who vibrate in the same tune. Eye I recommend: carry blocker, repellent (a lot), personal hygiene items, cash if you want some beer, electrolyte, treat or craft. Above all I recommend carrying little luggage and if possible fast drying clothes. In my opinion 1 or 2 shorts and changing the shirts is enough. The cane also helps a lot especially for muddy areas. Thank you so much for such a nice experience!!!!

Incredible experience to walk this track with this team: The guides : El Tigre and Daniel, Deivis (el Cocinero), El Indio (Fabián), and Sergio- the two translators . This team were very punctual, attentive, committed and knowledgeable. They practiced safety at all times with attention to detail. This is the second time I have done the tour with Baquianos and it’s still an unforgettable experience. I would recommend this tour with this team to other tourists. The description of the package is exactly what you get. The camps are basic, the food is plenty, the walking is hard but totally worth it. It’s a hard track for 4 days which builds resilience and great team work.

Excellent trip. Tough conditions not for the faint hearted. Amazing experience and highly recommended.