Excursion de 2 jours à Lake Louise, Moraine Lake et Columbia Icefield Rockies
Description
Embarquez pour un voyage captivant à travers les impressionnantes Rocheuses canadiennes dans le parc national Banff pendant les mois d'été animés. Explorez des destinations emblématiques comme les rives tranquilles du lac Louise, la charmante ville de Banff, les eaux turquoise du lac Moraine, l'époustouflante promenade des Glaciers et le majestueux glacier Crowfoot. Avec notre équipe de guides expérimentés qui vous montre la voie, plongez plus profondément dans les histoires et les secrets des Rocheuses et obtenez un aperçu de leur riche histoire et de leurs merveilles naturelles. Pour vous assurer de ne manquer aucune expérience inoubliable, nous vous recommandons de réserver l'Ice Explorer à l'avance. Rejoignez-nous dès maintenant pour une aventure inoubliable au milieu de la beauté à couper le souffle des Rocheuses canadiennes !
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
Avis(1)
We booked the trip which on site was available and then having paid and booked we were told that day wasn’t available and the next day was but we had to pay an additional $200. We had no other choice at that late time so we paid it. However that additional payment was not included in the final receipt even though I requested it in writing. The bus on the second day was a very small bus and my wife and I were forced to sit separately for the entire day. Not good. Even though gratuities was said to be included we were instructed only at the end of the tour that a service fee of $15 per person per day was required. This really was unexpected and totally unfair.
Thank you for traveling with us to the Rocky Mountains. We're sorry to hear about your concerns, but we’d like to clarify that all additional charges were clearly explained during our communication and were only processed after receiving your consent. At no point were you forced to accept any charges. Regarding the seating arrangements, they are assigned automatically by the system. Since your booking was made quite late, the remaining seats were allocated accordingly. If you had concerns about your seat, you were welcome to speak with the tour guide or other guests on the day to see if a seat change was possible. Unfortunately, we did not receive any feedback from you at the time. As for the gratuity, tips are not mandatory. Some guests prefer to give tips directly to the guide as a token of appreciation. If you have already paid in advance or if gratuity was included in your package, then there is no need to pay again. Our guides only mention that tipping is appreciated if you are satisfied with their service, but it is entirely voluntary. Additional tips are always appreciated, but never required. We hope this message helps clarify the situation. Thank you again.
