Croisière nocturne touristique sur le Danube à Budapest avec boisson





Description
1 - heure Budapest longue croisière touristique en soirée sur le Danube. Choix de 30 audio-Guide linguistique. 1 verre de boisson - choix de champagne, vin, bière, boissons gazeuses, eau minérale et wifi gratuit à bord.
Options de l'excursion
Itinéraire
Nous croisons le long du Danube
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Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
- Accessibilité en fauteuil roulant - Tous les bateaux ne sont pas entièrement accessibles, veuillez contacter le prestataire pour plus d'informations
- Travailler avec plusieurs bateaux
- Les enfants doivent être accompagnés d'un adulte
- Les sièges du pont supérieur ouvert sont limités
Avis(3,912)
Reputable company - it was a lovely tour of the river especially at night with everything lit up. Staff very nice & helpful
We booked this our first night in Budapest. It was a great way to start our three night adventure in the beautiful city. The lake tour is about an hour and offers a drink while you cruise along the Danube and take photos of the city. We wanted to do the tour at night to capture all the lights of the city. It did not disappoint.
It was a nice, easy and relaxing experience. The audio/video was informative and well done. I liked that the captain went pass the parliament building at the end of the tour so the lights had turned on.
Enjoyed our experience on the boat trip got to see a bit of the city from at night all lit up
Get there 20 min early to get the seat you want. It was a lovely evening with wonderful crew. Definitely do it,!
Very nice one hour cruise on the river to see all the building lit up and night! Arrive 15 - 20 mins early so you can get first choice of seat on the boa.
Very precise indications on meeting points and times, sending notifications to remind about the event.
Seeing Budapest from the Danube is a must! The city is so beautiful at night! The hosts in the boat were very good too!
This was the worst travel experience I’ve ever had. I wasn’t feeling well on the day of my cruise, so I first sent a message through the TripAdvisor/Viator platform asking if I could change my booking to another date. Then I thought making a phone call would probably be more straightforward, so I called the customer service number listed on the booking page. The TripAdvisor/Viator representative was very helpful and even tried calling the cruise operator on my behalf to ask whether my booking could be changed. Unfortunately, no one answered. The representative told me that the cruise operator usually responds within 24 hours, but since my cruise was departing in less than two hours, they suggested that I should just attend the cruise that evening. So I made my way to the cruise terminal. When I arrived, I was shocked to be told that my booking had already been changed to another date, so I was not allowed to board. I explained exactly what had happened to the girl at the ticket office, but her attitude was a disaster. She showed no understanding, no empathy, and didn’t even apologize. Instead, she kept insisting that they had sent me a message through the TripAdvisor/Viator inbox and repeatedly said that “TripAdvisor/Viator is just another company” and that what their customer service told me “doesn’t count.” I honestly don’t understand this. If customers are not supposed to rely on TripAdvisor/Viator, then why sell tickets through their platform? From a customer’s perspective, TripAdvisor/Viator and the cruise operator are part of the same booking experience. The unprofessional miscommunication between the two companies ultimately misled the customer, yet no one was willing to take responsibility. They expected me to check the platform’s inbox after I had already spoken directly with a TripAdvisor/Viator representative on the phone, who had advised me to attend the cruise. Why wasn’t I contacted by phone, text message, or email if the booking had been changed? Who would think to go back and keep checking an internal platform inbox in such a time-sensitive situation? In the end, I received no apology, no refund, and nothing but an arrogant attitude. This was an absolutely ridiculous experience and the worst service I have ever encountered. I saw absolutely no professionalism, no accountability, and no compassion throughout this entire experience.
Beautiful sights of all buildings around the Danube. Good audio explanation of what you’re seeing. The wine was fine.



