Carthagène et Murcie - excursion à terre d'une journée (croiseurs seulement)

Thank you for your kind words! We're thrilled to hear that you had an outstanding experience and a wonderful day with us. We truly appreciate your continued trust and support, and we look forward to welcoming you on another amazing tour in the future! SpainDayTours

Thank you for your feedback. This tour is designed to allow guests to experience two historic cities within the limited time available while your cruise ship is in port, which does require some travel between locations. We understand that this can feel like a trade-off between seeing more places and spending more time in each one. Regarding the Roman Theater, access can vary depending on timing, availability, and operational constraints on the day of the tour. We appreciate your comments and will continue working hard to offer the best value for money shore excursions in Spain.

Thank you for your kind feedback. We are very pleased to hear that you enjoyed your tour to Murcia and Cartagena and that Pedro made such a positive impression. We will be sure to pass along your comments to him—he will greatly appreciate it. Thank you again for taking the time to share your experience.

Thank you for your detailed feedback. We are sorry that the experience did not meet your expectations. Following your review, we spoke directly with your guide to better understand what happened during the tour. At the Cathedral Square, there was indeed a national holiday event with loud music. The guide made efforts to move the group to a quieter corner and continued the explanations there. As mentioned in the tour briefing, guests were asked to remain close to the guide in crowded areas and to inform him if stepping away. We understand that you became separated from the group, and we regret that this situation caused frustration. The guide also confirmed that he clearly indicated the meeting point at the bus in case anyone became separated, and when you rejoined, his reaction was simply relief after having looked for you. Regarding Cartagena, the tour includes a guided walk through the historic center, with the option either to return to the ship with the group at the scheduled time or remain in town and return independently. Both options were explained during the tour to give guests flexibility. We understand this may not have aligned with your expectations. In terms of photo stops, the itinerary does include several key locations where guests can take photos during explanations, such as the Cathedral and Sanctuary in Murcia and areas within Cartagena. We regret if this was not clearly experienced during your visit. Finally, we take all feedback about guide delivery seriously. At the same time, this guide consistently receives very positive comments for being engaging and knowledgeable, and we will continue to monitor feedback to ensure a high standard across all tours. We appreciate you taking the time to share your comments. Your feedback helps us review and improve both communication and guest experience.

Thank you so much for your lovely words about our city! We're delighted you enjoyed the clean surroundings, shops, and restaurants — that means a lot to us. We’d love to welcome you again soon. SpainDayTours

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your day tour from Motril to Granada and that everything, from the Alhambra visit to our communication and timing, met your expectations. It’s always a pleasure to welcome you back and we truly appreciate your continued trust in us. We look forward to seeing you again on your next visit! SpainDayTours

Thank you so much for your kind words! We're thrilled to hear that you and your husband enjoyed your tours in Cartagena and Valencia. It's great to know that you found the experience well-organized and informative—our guides work hard to share their passion and knowledge, so your feedback means a lot. We hope to welcome you back for more adventures in the future! SpainDayTours