Cancun Private Transportation
Description
Que vous souhaitiez visiter une attraction de manière privée sans perdre de temps avec les prises en charge à l'hôtel lors de visites conventionnelles ou si vous souhaitez simplement vous déplacer d'un endroit à un autre avec la sécurité d'avoir un véhicule privé avec un chauffeur certifié à votre service à au moment où vous en avez besoin.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Tout Hôtel ou Location de Propriété situé à Cancun ou Riviera Maya
Avis des voyageurs
Informations importantes
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
Avis(16)
Terrific experience! Both drivers were awesome! Super professional, clean van, prompt, and friendly! I highly recommend! Eduardo and Victor were both terrific!!
We appreciate your support and feedback. It’s always rewarding to know our passengers enjoyed a smooth transportation experience.
We booked Go Visit Cancun for our round-trip airport-to-hotel transportation, and they exceeded all of our expectations. From start to finish, the entire experience was flawless: Seamless Booking: The reservation process was incredibly straightforward and hassle-free. Top-Notch Customer Service: Their team was professional, responsive, and excellent to work with. Zero Hassle: It completely saved us from the stress of trying to navigate local options or find our own transportation upon arrival. Punctual & Reliable: On our return trip, they picked us up right at the hotel and took us straight to the airport. They arrived exactly on time and got us to our terminal with plenty of time to spare before our flight. If you want a reliable, smooth, and worry-free transfer in Cancun, we highly recommend Go Visit Cancun. We will definitely use them again.
Thank you so much for taking the time to leave such a detailed review about your experience. We are delighted to know that our service exceeded your expectations and that you enjoyed a smooth, reliable, and stress-free experience from booking to your airport transfers. Your recommendation truly means a lot to us, and we are very happy to know you would choose us again for your future visits to Cancun. We look forward to serving you again with the same enthusiasm on your next trip!
Absolutely horrible experience. I had booked a private transfer from Cancun to Playa Mujeres. I arrived and there was nobody waiting for me. I therefore had to use my phone in Mexico (something I was not planning on doing) to contact the Tour Operator. I was told there was an issue with the reservation getting into their system and to hold on. After about 20 minutes they told me that it would be at least an hour before they could get anyone to me. That they would cancel this trip and issue me a refund and that I could find a Taxi. Obviously I would not use this company to return to the airport and booked with a different company. Now, had this company wanted to even attempt to make things right, they should have informed me to book a taxi, and they would pay for that taxi. The trip I booked via Viator was $118. The Taxi Cost me about $147 for one way and the return trip with a different company was $75. So, essentially this company could have offered to pay for the taxi (they would not have had to pay for the cost of their driver or their transportation). So, for maybe an out of pocket expense to them of under $100 they could have maybe had a little better review. But, I did request and get a refund. The company responded to me, "We apologize, there was indeed an error in the automated system entry; however, we have approved 100% of the refund. We regret the inconvenience and remain at your service. Best regards!" User beware if you are using this company.
Thank you for sharing your feedback. We are truly sorry to read about your experience and the inconvenience you faced upon arrival. Please allow us to sincerely apologize for the situation. What happened in your case was the result of an unexpected error in our automated reservation system. While this is not representative of our usual standards, we fully understand how frustrating and stressful it must have been—especially after a long trip and without prior notice. We want to assure you that situations like this are highly atypical, and as soon as we became aware of the issue, it was addressed internally to prevent it from happening again in the future. While we are glad the refund was processed promptly, we completely understand that this does not make up for the inconvenience caused at the moment, and for that we are truly sorry. Your feedback is very valuable to us, as it helps us improve both our service and our response in situations like these. We regret that we missed the opportunity to provide you with the seamless experience we strive for. We hope you might consider giving us another chance in the future so we can deliver the level of service our clients expect and deserve.
Javier was a great driver! He made sure we had snacks and drinks. He made us feel safe and had fun with our group! We loved it.
Your 5-star review made our day! Thank you for your support!
Do not book for a family shuttle !! When booked we clearly requested a private shuttle for 13 PAX as our family wnated to travel together direct to resort. when we arrived at airport instead they sent 2 cars which would split up the families. They used the excuse that the bus was not back from an excursion and thats why they changed. When we advised this was unacceptable the company as well as the 2 drivers kept texting to try to convince us but we chose another. They refused to credit the payment to ur card so I have begun proceedings with the card company as I had told them. .......Do not use for a transfer .....
We apologize for falling short of your expectations. We’re reviewing the issue and will improve moving forward.
Roldolfo is absolutely amazing !!!!! 100/100 !!!! I highly recommend ! Book them ! Very nice and attentive driver ! You will literally have no worries. Everything about this process was so easy and manageable. Roldofo was super nice and made sure we were safe.
Carlos was very friendly, helpful, worked well with Rodolfo to take our large group off the beaten path to less crowded sites
Rodolfo Mejia was a great driver! Went the extra mile to help us find a local tortilleria and take us off the beaten path to less known areas
We had a great day with Carlos! When our day started it was raining terribly in the area surrounding our resort and we thought our day would be ruined but when consulting with Carlos he was able to suggest locations that we could visit and assured us we would be still have a good time. He was a very safe and responsible driver as well! We visited Cenote Azul at his suggestion and I am so happy we did! He was able to give us many historical facts on the area while taking us to each destination and he was very helpful when we reached each destination. We had a great time and felt safe and tended to the entire day!
I can’t say enough good things about our driver, Raul. He was punctual, very professional, and attentive. He had plenty of snacks and drinks for our group. He also recommended restaurants with good, authentic cuisine during our 10 hour day. We always felt safe and well taken care of. I highly recommend this service.
