Buenos Aires: Transfert privé à l'aéroport EZE
Description
Évitez les longues lignes de taxi avec un transfert privé pré-réservé Évitez les tracas et faites attendre votre chauffeur à l'aéroport Epargnez-vous en traînant de gros sacs et en naviguant dans les transports en commun
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Si l'avion se dirige vers le terminal A, nous l'attendons dans le hall de ce terminal près de Mc Donald's, et nous nous dirigeons vers le terminal C, nous le recevons dans le hall de ce terminal avec le cartel du GRUPO SUMMA. Le véhicule se présentera 45 minutes après l'arrivée du vol, à partir de ce moment le temps de tolérance est une heure, alors ce temps en cas de précision que l'espéré doit solliciter, sous réserve de disponibilité. Le Groupe Summa n'est pas responsable des demandes de migration et de retrait d'équipement. L'agence n'est pas responsable des problèmes climatiques qui pourraient générer des annulations de dérivation de votre vuelo.
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Sièges enfants avec besoins spéciaux disponibles
- Convient à toutes les conditions physiques
Avis(36)
Very punctual when picking us up, the driver waited for us as we left for migrations. All very well carried.
Hola, muchas gracias por tu comentario. Nos alegra saber que la puntualidad y la atención del chofer hicieron que tu experiencia de traslado fuera excelente. ¡Esperamos poder acompañarte nuevamente en futuros viajes!
Seamless pickup travel and transition at airport. Driver was on time and professional and my experience was great
Hello, thank you very much for your comment. We are happy to know that your airport transfer went smoothly, with punctuality and professionalism, and that your experience was excellent. We hope to accompany you again on future trips!
0 stars if I could. The car arrived at our hotel, but the driver refused to take us because supposedly our bags could not fit. Instead of offering a solution, we were basically told to solve the problem on our own — when it was the tour agency that made the reservation, not us. We were even asked to send the exact dimensions of our bags, as if we had chosen the size of the vehicle. Since we arrived we have already made two transfers in even smaller cars and there was never any problem, but now suddenly there is. To make the situation worse, they wanted to charge us an extra to “improve” the vehicle. Is it our fault they sent a car too small? Very unprofessional and extremely frustrating. The driver was not a collaborator and the company took no responsibility. Very disappointing experience. I don't recommend it. 0 stars if I could. The car arrived at our hotel, but the driver refused to let us get in because he claimed our luggage wouldn’t fit. Instead of offering a solution, we were basically told to fix the problem ourselves — even though the tour agency booked the transfer, not us. They even asked us to send the exact dimensions of our luggage, as if we were the ones who chose the vehicle size. We’ve already transferred cars twice since arriving and had zero issues, yet suddenly now it’s a “problem.” To make it worse, they wanted to charge us extra to upgrade the vehicle. How is it our fault that the car sent was too small? Completely unprofessional and extremely frustrating. The driver was unhelpful and the company took no accountability. Very disappointing experience. Wouldn't recommend.
Hello, First of all, we want to thank you for taking the time to share what happened. We are sincerely sorry for the experience you had; We perfectly understand your frustration and the annoyance that this situation could have generated. That the vehicle arrived and the driver refused to carry out the transfer because of the luggage is not the experience we want to offer our passengers. Much less that they have been asked to manage the situation on their own or that an additional charge was raised to change the vehicle. We understand that, as this was a reservation made by the tour agency, you were confident that everything would be correctly coordinated. We also understand that, having made previous transfers without problems, this situation is even more disconcerting. We want to apologize for the lack of flexibility and decisive attitude at that time. Our goal should always be to look for solutions, not to generate more stress for the traveler. We are internally reviewing what happened with the transportation provider to clarify what happened and take the necessary measures. We would appreciate it if you could share the reservation details with us privately so that we can promptly follow up on your case. We sincerely regret not having been up to par on this occasion and we hope to regain your trust.
The driver never picked us up. We had to get an uber to go to the hotel. At the day of arrival, they said they didn’t have enough space for our luggage.
First of all, we want to apologize for what happened on the day of your arrival. We know that after a trip all you want is to get to the hotel without worries, and having to look for an Uber because the driver didn't show up is not at all the welcome you expected. We are also very sorry about the luggage situation. We understand how uncomfortable it is to travel and when you arrive, you are told that there is not enough space for your suitcases. They are details that mark the experience, especially on the first day. We are reviewing what happened with the transportation team so that situations like this do not happen again. Your peace of mind and comfort during the trip are very important to us. Thank you for telling us what happened.
Pickup worked as expected. The pickup area is a bit crowded so took a few minutes to locate the driver but he was there
Thank you very much for sharing your experience. We are happy to know that the pickup went as planned and that you were able to locate the driver without any problems. We understand that in busy areas it may take a few minutes to find each other, but we are glad that everything went smoothly. We hope to accompany you again in a future experience.
We used these guys quite a bit during our time in South America. We used them from Buenos Aires cruise terminal to Jorge Newbery Airport for our flight to Iguazu Falls. We then used them from Jorge Newbery Airport to our hotel in Puerto Madero, and then from our hotel to the International airport. Each time they arrived at the pickup points at least 15 minutes early. Polite helpful drivers and door to door service. Highly recommended.
Thank you very much for sharing your experience with us! We are happy to know that we were able to accompany you during your trip through South America and that you valued the punctuality, door-to-door service and attention of our drivers. Comments like yours motivate us to continue providing a reliable and quality service. Thank you for recommending us and we hope to accompany you again on a next visit!
We carry out several transfers to and from the airport. Excellent Service from the people confirming the services and from the drivers, we were with Wendy, Ivan, and two other people who do not remember the names but very friendly, giving us recommendations from the city. I recommend having transfers booked, for flight cancellation we had to make a last minute transfer by Uber and I do not recommend it.
¡Gracias por compartir tu experiencia con nosotros! Nos alegra muchísimo saber que disfrutaste de los traslados y que nuestro equipo —Wendy, Iván y los demás conductores— te acompañaron con buena energía y consejos para conocer mejor la ciudad. Lamentamos los inconvenientes con el vuelo, pero nos alegra que hayas podido disfrutar del servicio reservado sin problemas. ¡Esperamos darte la bienvenida nuevamente para seguir explorando juntos nuevos destinos!
Driver fantastic and very enjoyable ride to EZE highly recommend this option to transfer to airports
Thank you very much for your kind review, we are very happy that you enjoyed your move with us. Regards
Excellent service to the airport. Reasonable, and our driver, Ivan, was personable and accommodating.
Thank you very much for your feedback. We're glad your experience with the transfer was satisfactory. Regards
My husband and I booked a transfer from the Buenos Aires (EZE) International Airport to our hotel after a late night arrival into Buenos Aires. Our driver Avian met us at the designated spot near to where we went through Customs. So easy! He helped with luggage, spoke English and gave us tips for our trip. I would highly recommend this service!
Good Morning Patricia Thank you for your nice comments. We are very happy that you enjoyed the transfer service and that you recommend us. Greetings
