Billets pour la Galerie Florence Accademia
Description
Le colossal David de Michel-Ange est peut-être l'icône la plus célèbre de la Renaissance italienne, sinon la statue la plus célèbre au monde. Saviez-vous qu'il y a en fait trois David à Florence ? Le vrai David se trouve dans la Galerie de l'Académie. Des hordes de visiteurs font la queue chaque jour devant la galerie pour avoir la chance de s'émerveiller devant ce chef-d'œuvre impressionnant. Évitez les foules et profitez d'une entrée prioritaire plus rapide avec nous. Appréciez les meilleurs chefs-d'œuvre de la Galerie de l'Académie en une heure.
Options de l'excursion
Itinéraire
Aucune visite à Florence ne serait complète sans une véritable rencontre avec le génie artistique pour lequel elle est célèbre. Obtenez la chance d'admirer certaines des œuvres inachevées de Michel-Ange, y compris "Prigioni", ainsi que des peintures de Sandro Botticelli et plus encore.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Options de transport accessibles aux personnes à mobilité réduite
- Entièrement accessible aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
- Apportez une pièce d'identité valide
- Apportez une pièce d'identité valide de vos enfants pour échanger des billets pour enfants
- VEUILLEZ NOTER : En raison de la haute saison et de la forte demande, le temps d'entrée au musée peut prendre environ 15 à 20 minutes.
Avis(162)
Through the third party, Destination Europe Florence, the experience was not pleasant. We purchased skip the line tickets from USA in advance and two days before our visit was contacted that our time needed to be changed from noon to 4 pm. The day we arrived the person who changed our time was not present. He sent me a name of a contact, and told me a changed meeting place. When I went to the meeting place the individual there was very, very rude and tried to send us away. After a stressful few other conversations we were then handed tickets and had to wait in line. So annoying and unnecessarily stressful when purchasing Skip the Line tickets in advance. The inside of the gallery was fabulous, which has zero to do with the third party.
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience with us did not meet your expectations. We understand how frustrating it must have been to have your entry time changed and then experience confusion at the meeting point. Due to circumstances beyond our control, we occasionally need to adjust entry times when the museum changes ticket availability. Whenever this happens, we notify our customers as early as possible and do our best to offer the closest available alternative. We are especially sorry to hear about your interaction at the meeting point. Providing courteous and professional service is very important to us, and your comments have been shared with our team so we can review what happened and improve our coordination. We appreciate your understanding and are pleased that you were able to enjoy the Accademia Gallery despite the difficulties. Your feedback is valuable and will help us improve the experience for future visitors.
Easiest way to skip the line! Trying to find who we were supposed to meet was a little tricky but from there it was a breeze! An amazing experience!
Thank you for your wonderful review! We're thrilled to hear that skipping the line made your experience so convenient. We appreciate your feedback about the meeting point—it’s something we're always looking to improve to make the start of the experience even smoother. Once connected, we're glad everything was easy and enjoyable. We hope to welcome you again for another amazing experience soon!
I would not recommend Destination Tours. The communication last minute a change in tour time which disrupted the schedule of our day. Once in line redeeming tickets the representative changed our time again. Audio guide was to be included and it was not. No way to access the audio. Beware of this company.
Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret that the changes to your entry time affected your plans. Unfortunately, on rare occasions, operational circumstances beyond our control may require adjustments to scheduled entry times. When this happens, we make every effort to inform our guests as soon as possible and provide the best available alternative. Regarding the audio guide, we are sorry to hear that you experienced difficulties accessing it. The audio guide is provided through a mobile application, and our staff are always available to assist guests with access whenever possible. We understand your frustration and appreciate your comments. Feedback such as yours helps us improve our communication and service procedures. Our goal is always to provide a smooth and enjoyable experience for every visitor. Thank you again for your feedback, and we wish you all the best.
It is difficult to get tickets at the last minute for a group to this gallery, but when you know you MUST see David, then this is the solution! I got a ticket for one about two hours before I was able to enter. Meet-up to redeem voucher was easy to find. I arrived a little early and was given an earlier ticket for admission. Once I had my ticket I walked right in!
Thank you for your wonderful review! We are delighted that we were able to help you secure a last-minute ticket and make your visit to the Accademia Gallery possible. We understand how important it is to see Michelangelo's David when visiting Florence, and we are pleased that everything worked out smoothly for you. It's great to hear that the meeting point was easy to find, that we could accommodate you with an earlier admission time, and that your entry process was quick and hassle-free. Thank you for choosing our service. We truly appreciate your recommendation and hope you enjoy the rest of your time in Florence!
I was excited about this but came to learn the tickets I bought were not valid since I was sold Free Admission Day tickets. I was messaged to see if I wanted to change my day to the day before on a Saturday. I said yes. Took a 6am train from Rome to get there. I was communicating with the operator the whole time. Until they went silent. Once I arrived, I was told my tickets were invalid since the operator never sent a new confirmation and new tickets. By that time I was tired and defeated. I haven’t even looked that the last message from the operator since I don’t want their drama. I asked for a refund and they denied it. Why would a supplier who lives in Florence and Knows that every first Sunday of each month is a Free Day have tickets for sale? This goes to show how much they Do Not Care about the experience of people who purchase from them and just want to make money off anyone who’s willing to pay. It’s exhausting getting tickets to see anything in Italy and my exhaustion got the best of me. We were going to try and come back the next day -Sunday. But decided not to. Obviously it was a sign from the universe to just relax and enjoy the city without the craziness of deceitful tour operators. I do not recommend this supplier. I’m also sure they will respond to this comment with something rude and sassy saying how it was my fault. But at the end of the day I was sold tickets for a Free Admission Day. That should tell you everything you need to know.
Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We would like to clarify that we informed you in advance that your original visit date fell on a Free Admission Day and offered an alternative date to ensure that you could benefit from skip-the-line access. You agreed to the proposed change, and we proceeded with the necessary arrangements. Our records show that we remained in communication regarding the updated visit. We regret any confusion that may have occurred concerning the revised booking details and understand how frustrating this situation must have been, especially after traveling from Rome. We take pride in assisting thousands of visitors each year and always strive to provide clear communication and reliable service. Free Admission Days are announced by the museum, and when they affect bookings, we make every effort to contact guests and offer suitable alternatives. We appreciate your comments and will use your feedback to further improve our communication processes. We wish you all the best and hope you enjoyed the rest of your time in Florence.
Try to stick to the time you book. We arrived a little early and were fortunate to go in a bit quicker but a couple in front of us were late and were chagrined at having to wait. Absolutely fantastic venue. Clear directions of where to pick up our tickets and the agent was prompt and friendly.
Dear Customer, Thank you very much for your kind review and helpful advice to future visitors. We are delighted to hear that you had a fantastic experience and that the ticket collection process was smooth and clear for you. We also appreciate your comments about arriving on time, as entry schedules can be affected when guests arrive late. Thank you again for your feedback. We hope to welcome you again in the future.
On time and made access so easy compared to the other lines/cues. Downloaded the audio tour from your agent and we were off to the races!
Dear Customer, Thank you very much for your kind review! We are delighted to hear that everything was on time and that the access process was smooth and easy for you. It’s great to know that the audio tour helped you make the most of your visit right away. We truly appreciate your feedback and hope to assist you again in the future.
Getting the tickets was horrifying. We had to get our your guide to do it for us. It was not a happy experience.
Dear Customer, Thank you for your feedback. We are very sorry to hear that your experience with receiving the tickets was frustrating and did not meet your expectations. We regret any confusion or inconvenience caused during the process. Our goal is always to provide clear instructions and a smooth experience, and we will review your case to understand what may have gone wrong. We appreciate your comments, as they help us improve our service. Should you wish to share more details, we would be happy to look into this further for you.
Absolutely a disaster when it comes to coordinating the access to tickets and the line. Don’t waste your money with Viator as you will wait twice as long!
Dear Customer, Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations. We understand how important smooth coordination and timely access are, and we regret any inconvenience you may have faced regarding ticket access and waiting times. Please note that entry procedures can sometimes be affected by factors beyond our control, such as crowd levels and security checks at the venue. That said, your comments are important to us, and we will review this matter internally to improve our service and coordination. We appreciate your feedback and remain available should you wish to share further details about your experience.
Easy to get the tickets at the meetup spot. The guide also helped us get into the correct line. Very simple and easy to do!
We want to thank you for your kind review. Our team is dedicated to providing travellers with the best this city offers with friendly, personalised attention. It's so nice to hear that you are happy with our service
