Billet électronique du Musée archéologique national d'Athènes avec Audio Guide
Description
Profitez d'une visite sans tracas du passionnant musée archéologique national avec un billet électronique à créneau horaire et découvrez, grâce à une visite à pied autoguidée également sur votre téléphone, la ville animée d'Athènes et son passé fascinant.
Options de l'excursion
Itinéraire
Profitez d'une visite sans tracas de l'incontournable Musée archéologique national d'Athènes avec un billet électronique à créneau horaire et découvrez son histoire et ses splendides artefacts avec une visite audio sur votre téléphone. Recevez les instructions de votre billet par e-mail, téléchargez l'application et la visite audio sur votre téléphone avant votre visite et voyagez dans les temps anciens pour admirer des chefs-d'œuvre de différentes périodes antiques conservés au Musée archéologique national.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Transports en commun disponibles à proximité
- Entièrement accessible aux personnes à mobilité réduite
- Convient à toutes les conditions physiques
- Sachez qu'il peut y avoir de longues files d'attente à l'entrée, vous devrez peut-être attendre avant d'entrer.
- Assurez-vous que votre smartphone est complètement chargé et que vous apportez vos écouteurs
- Après la réservation, vous recevrez un e-mail avec d'autres instructions sur la façon d'accéder et de télécharger votre visite audio, donc s'il vous plaît vérifier votre dossier spam e-mail pour ce message
- Téléchargez le billet et la visite audio pendant que vous êtes en WIFI avant votre visite car votre signal mobile peut être faible sur le site
- Veuillez noter que votre bon Viator n'est pas votre billet d'entrée
Avis(65)
The cost of booking through a third party is + €12. Audio was supposed to be for the entire museum, only some worked and no direct exhibit audio was available. Museum was absolutely worth the €20, but skip the 3rd party sellers this don’t add true value.
Hello, and thank you for your feedback. We're sorry to hear that you felt the booking did not provide the value you expected. Please note that the price of your booking included both the entry ticket and our self-guided audio tour, and these inclusions were clearly displayed during the checkout process. We were unfortunately unable to locate your reservation. If you experienced any issues with the audio guide, our support team would have been happy to assist you during your visit and help resolve the issue. Thank you for your understanding. Warm regards, Claire
When arrived for my tour at 1PM on 6/2, sign on door said not opening, if at all, till 3PM due to a strike. Lady who answered door for postman confirmed. Will I receive a refund for my ticket?
Hello and thank you for your feedback. We are sorry to hear that the venue was affected by a strike on the day of your visit and that you were unable to enjoy the experience as planned. Unfortunately, venue closures due to strikes are beyond our control. However, we can confirm that a refund for your reservation has already been processed. We appreciate your understanding and hope to have the opportunity to welcome you again in the future under better circumstances. Warm regards, Claire
The museum did not honor the tickets,we purchased! After 15 minutes if arguing, they gave up and admitted us. I emailed Clio Tours about the issue and they gave me the run around. Just buy a ticket at the museum.
Hello and thank you for your feedback. We are sorry to hear that you had difficulty entering the venue using the voucher you received. Our team has asked for the reason the tickets were not accepted, but we have not yet received a response. Please note that, as stated in the email instructions sent after booking, vouchers provided by our partners are not accepted by the venue. Thank you for your understanding. Best regards, Claire
Absolutely worth going to see amazing antiquity and great opportunity to understand the culture that developed over 5,000+ years! Don't miss. This experience.
Hello and thanks for your review! We are happy to hear that you enjoyed your experience with us. We hope to welcome you back! 😊 Warm regards, Claire
Unfortunately, we could not use our tickets as they were dated the 18 th March rather than the date we booked for, the 28 th March. The museum did not recognise the reference number either. Our reference is 1370567845 and we would be grateful if you could check this for us. We paid viator 44 euro for 2 tickets and had to pay a further 40 euro to get into the museum yesterday as the tickets weren't accepted.
Hello, and thank you for your feedback! We apologize as this was a mistake from our end. Our records indicate that there was a discrepancy with your tickets from our end, as they showed past-dated information. As a result, a refund has been processed for your booking. Please contact us to get a free audio tour for your next destination as an apology. Best regards, Claire
We had issues with our tickets when we first got to the museum. It showed that the tickets had already been used by someone else. We tried to get ahold of the company, Clio Tours, to no avail. We ended up buying two more tickets to see the museum. We sent a text message to them, asking for a refund. They said it had to come from Viator. They seemed very unconcerned about fixing the problem, it also happened to three people who came in right behind us. Viator did come through and gave us a refund. While we trust Viator, I would not trust Clio Tours
Hello, and thank you for your feedback! We are truly sorry to hear about your experience, this is certainly not the kind of experience we want for our guests. Upon reviewing your case and identifying the issue with the ticket attached to your reservation, we promptly approved your refund. As we do not have access to your billing information, we advised you to reach out to Viator for further assistance with the refund process, and the refund has been approved accordingly. We sincerely apologize for the inconvenience this has caused during your tour, and we will use your feedback to help improve our service moving forward. Thank you for your understanding. Best, Claire
The museum was fabulous! The audio guide did not function well and my friend and I both gave up using it
Hello and thank you for your feedback! We are glad to hear that you enjoyed your visit. We are to hear sorry that you were not able to use the audio guide during your tour. Our support team is always available and could have assisted you in resolving the issue promptly, so you could have fully enjoyed your experience with us 😔 Kind regards, Claire
Audio guides are a QR. At least they could give a map of the museum
Hola y gracias por tu reseña. La audioguía se envía directamente a tu correo electrónico, junto con el enlace a tu página de reserva. También te enviamos instrucciones sobre cómo descargar el audio y las entradas. Siguiendo las instrucciones, podrás disfrutar de la audioguía. Gracias por tu comprensión. Saludos cordiales, Claire.
An amazing place make sure you get there early as we tan out of time. Worth every penny a fantastic museum. So much to see so make sure you have at least 4 hours to see everything
Hello there and thanks a lot for your review! It's great you enjoyed your experience with us! We hope to welcome you back in the future for your next travels! Warm regards, Angeliki.
Ancient museum with endless statues and pots. Would have been more interesting to know more about the sites and how they lived during that time.
Ηello! Tack så mycket för att du tog dig tid att dela med dig av din feedback. Vi uppskattar verkligen dina kommentarer. Som du säkert vet är all information och skyltning kring föremålen i museet fastställd av museet självt. När det gäller vår audioguide tar vi självklart ditt omdöme på största allvar och kommer att vidarebefordra det till vårt innehållsteam som värdefull och konstruktiv feedback. Tack igen och vi önskar dig en fortsatt trevlig dag. Lina
