Billet d'entrée au Palais royal de Madrid avec audioguide
Description
Ne manquez pas la chance d’explorer le Palais Royal de Madrid d’une manière unique ! Avec notre visite libre, profitez d'un accès coupe-file et explorez à votre rythme l'un des monuments les plus impressionnants d'Europe. Découvrez ses 3 478 chambres, ses fascinantes collections d'art et ses instruments de musique exclusifs comme le Stradivarius Palatinos. Plongez dans l'histoire de l'Espagne et vivez une expérience inoubliable dans le plus grand palais d'Europe occidentale. Réservez maintenant et rendez votre visite vraiment spéciale!
Options de l'excursion
Itinéraire
Explorez le palais royal de Madrid avec notre visite libre, avec un accès coupe-file et un audioguide. Découvrez des collections d'art impressionnantes et des salles historiques à votre rythme. Avec 3 478 chambres, c’est le plus grand palace d’Europe occidentale, offrant une expérience unique et inoubliable.
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Accès pour les personnes à mobilité réduite
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Transports en commun disponibles à proximité
- Convient à toutes les conditions physiques
Avis(81)
The palace was very nice but our time was booked for 12, when e we arrived at the Viator ticket pick up they said our time had been moved to 1:45 despite many reminder from them that our tour was at 12 as booked, this is the second excursion on our trip that our booked time was changed causing conflict with our other bookings
Hi, thank you very much for taking the time to share your feedback with us. We're really sorry to hear you had some inconveniences and we would like to express our most sincere apologies. We did our best to ensure you were able to experience the monument. Kind regards.
What can I say? It’s a palace a royal palace at that. It was nice to look at and see. It’s well worth the money easy to find and we had a pretty nice day.
I would recommend they not use your site. I could never access my tickets and as a result, I had to buy them at the location
Hi, thank you very much for takig the time to share your feedback with us. We're really sorry to hear you had some inconveniences and we would like to express our most sincere apologies. Nevertheless, we would like to point out that you were required to be at our office to collect your tickets as it is specified in your voucher. Kind regards.
Sorry but I need to leave a negative review. Palace tour is great but.... Firstly, the meeting point is not at the palace, its at a office, 20min walk away. Secondly, this was booked to include the audio guide, surprise no audio guide provided. Had to pay extra for the code after you download the app and use my own airpods which luckily I had with me. Best part is the audio guide wouldn't load sometimes due to bad cell signal in the palace. Sent a message asking for a partial refund. No answer yet.
Hi, thank you very much for your feedback. We're sorry for the inconveniences but the meeting point is stated clearly in the products conditions and the voucher. Kind regards.
We could not fault the palace. It was good value for money, and we were able to view much more than we have visited around Europe. The audio guide on the phone was very informative. However, we booked through Tripadvisor. We added to our phone wallet as instructed by the app, only to find when we got to the palace, that the tickets given were not accepted. We had to go to walk to an office which was not easy to find, for them to issue us the correct ticket. We noticed that other people were having the same problem. Thankfully although we were 30 minutes later than our allocated time, the Palace did allow us entry. After this experience, I will not book tickets through Tripadvisor again
Hi, thank you very much for your comments. Please note that, as instructed in the product's terms and conditions you must come to our office to collect the actual tickets for the monument. Kind regards from Madrid.
Beautiful experience, very friendly Naturanda staff especially the young Liegoise trainee very smiling. Royal Palace very well perhaps more explanations in using the audio guide would be interesting
The palace is very impressive for its grandeur and splendour. Visiting Madrid without seeing the palace is unthinkable.
The palace was spectacular. The audio guide wasn’t helpful for us. It wouldn’t download on our iPhones They did have a brochure explaining each room.
Hello, thank you very much for your feedback. We're sorry to hear you had some inconveniences with the app. We will be studying your case with our technology partner. Kind regards.
The staff at the location where I booked my ticket were really friendly and helpful! I would have given 5 stars but the only problem was the audio guide never fully downloaded on my phone so I didn't get full descriptions of the interior.
The best thing is that you shouldn't stand in the long line of people who don't have access. Once inside Palacio you are guided by the application at your own pace. Very good audio guide
