Billet coupe-file Alhambra et Generalife avec Guide Grenade

We forgot to book early and ended up with a 5pm tour that we thought was bad timing as it was the hottest part of the day. We ended up with a completely private tour for just the two of us with Valery. Her English language skills were superb along with her local knowledge. Her passion for Alhambra shone through especially as she told us about the recent closure of the tower due to earth quake crack! The breeze kept the tour really comfortable as Valery taught us more about the culture and history. We hope she gets her wedding at the Alhambra ;)

Beautiful grounds and palace! Our guide Arturo was patient and very knowledgeable. Highly recommend this tour!

Stupefied, perplexed, extremely angry. A bunch of unprofessional people. In March I bought a guided tour of the Alhambra including the Nasrid Palaces and Generalife for September 22. On the 19th they sent me a WhatsApp that my reservation was canceled due to lack of ticket availability!!!! Paid for in March!! And obviously, with no option to visit three days before our visit to Granada. They refund your money and they don't care at all!! That said, once you make the reservation you can neither modify nor cancel. Never again with these disreputable guys!! They have left us without the main reason for our visit to Granada.

Absolutely a rip off. The description of the sold tour was so vague that everyone in the tour was astounded of this useless tour, just seeing some trees!!! Waste of time and money.

The reason I have given a low rating is because the tour did not include the Nazrid Palaces, the thing that I and everyone most wants to see at the Alhambra. The website is very confusing - for the tour I booked (Alhambra Guided Tour: Ticket with Licensed Guide), it says "Nasrid Palaces (if you choose this option)", but when you book the tour, there's no opportunity to choose that option, and as soon as I completed the process I was stuck with what I'd committed to. I thought I was on the official website for the Alhambra but I wasn't, it was a private tour company called My Top Tour, and the confirmation email came from Al-Andalus Tours. Another private operator. There was no chance to update the booking or add the Nazrid Palace option, including on the day when you meet the people from My Top Tour and it's too late because there are no places left. So I went to the Alhambra in Granada and never got to see the Nazrid Palaces. Which is like going to Paris and not seeing the Eiffel Tower, or going to Cairo and not seeing the Pyramids. Why are tours being offered to the Alhambra that don't include the best part? Is it to deceive careless tourists like me? To keep the numbers down at the Nazrid Palaces while keeping the money coming in? Yes I should have been more careful when I booked the tour, but the website does not make things clear. They need to fix their website and their offerings so that every tour either definitely DOES or definitely DOES NOT include the Nazrid Palaces. I would have been happy to pay more money for a tour that did include the Nazrid Palaces, had I known what was going to happen. The guide Andrea was good, but the tour was supposed to be 2-4 hours, and it was over in just over an hour - the Alcazaba was closed, so I didn't even get to see that. Hugely disappointing. I will never get another chance to go back to Granada in my lifetime.

Everything was perfect. The 3 hours felt short to me. Great and recommended!

The truth is it has been a special experience the guide (I think his name is Ricardo) if I'm not mistaken he explained everything very well and he was understood perfectly well I hope to repeat thanks see you soon 🌹

The tour in 18th Aug 2026 at 10:30-11:00 have been cancelled because of earthquake circumstances at the region and safety just at the beginning, and we could not get back any info but the Viator company did not notice us and refund our payment…

Very nice visit, obtaining tickets only 15 minutes before. I arrived early and waited for 1 hour.

Friendly local tour guide with a nice sense of humor. Ventura, our guide, welcomed questions and shared many stories and much history. We highly recommend this tour.