Aventure d'une heure en motoneige dans la forêt boréale
Description
Nous sommes une propriété isolée nichée dans la forêt boréale avec vue sur les Montagnes Blanches. Nous limitons nos visites à de petits groupes pour garantir que chacun puisse vivre une expérience exceptionnelle.
Options de l'excursion
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Déconseillé aux voyageurs avec des problèmes cardiovasculaires
- Déconseillé aux femmes enceintes
- Convient à toutes les conditions physiques
- Les mineurs doivent être accompagnés d'un tuteur adulte.
- Les clients entre 16 et 18 ans peuvent conduire leur propre snowmachine étant donné qu'ils ont un permis de conduire
- Les personnes de moins de 16 ans devront rouler en tant que passager sur la machine à neige d'un parent
- Nous n'autorisons pas les clients de moins de 8 ans à participer à des excursions en snowmachine, pour leur sécurité.
Avis(4)
We booked and paid full price for a 1-hour snowmobile tour for two people, with two separate snowmobiles. When we arrived, we were suddenly told there wasn’t enough snow and they were switching us to a UTV. That part is understandable — weather happens. What is not acceptable is that instead of giving us two UTVs or adjusting the price, we were forced to share ONE UTV and the ride lasted only 30 minutes. We paid full price for a 1-hour, two-vehicle experience, but received half the time and half the equipment. The guides and on-site staff were friendly and genuinely tried to help. They understood our concern and even contacted the manager. Unfortunately, the manager refused to take responsibility. He denied us a refund, did not allow us to cancel, and didn’t offer any compensation despite giving us only half of what we paid for. It honestly feels like the manager scammed us. The management clearly prioritized keeping our money over providing the service we booked. To make things worse, they never informed us in advance that snowmobiles would not be available. We only found out after arriving when we had no other option.
This is the place to do snowmobiling! Very professional and friendly staff, great equipment, and beautiful trails. Perfect!
Our guide was very helpful and pleasant. We learned the basics and had a great time. Next time I’ll take one of the longer excursions!
Breathtaking experience! Staff polite & well-trained..highly recommended tour. Though the location was a bit far from our hotel..guests must be given a heads up about this
