Au départ de Venise : excursion matinale à Murano et Burano
Description
Profitez d'une navigation confortable, admirez la vue sur le lagon depuis la terrasse et laissez-vous émerveiller par la magie de ces lieux uniques, décrits avec passion par notre guide à bord. Selon l'option choisie, le départ peut se faire de San Marco - Approdo Cornoldi ou de la gare de Venise, près du KFC. La première étape sera Murano, où vous visiterez l'une des célèbres verreries locales et assisterez à une démonstration de soufflage de verre en direct, observant de près les techniques et le savoir-faire des maîtres verriers. Au total, vous disposerez d'environ une heure de temps libre pour explorer l'île et visiter les ateliers de verrerie d'art. Vous continuerez ensuite vers Burano, où vous pourrez admirer les maisons aux couleurs vives et flâner dans les rues pittoresques du village. Là aussi, vous disposerez d'environ une heure de temps libre pour découvrir le charme de l'île, flâner parmi les boutiques de dentelle ou savourer un apéritif local.
Options de l'excursion
Itinéraire
Nous nous arrêterons à Murano pendant 1 heure. - Démonstration de fabrication de verre d'une durée d'environ 15 minutes et temps libre
À Burano, une heure et quinze minutes de temps libre
Points forts
Ce qui est inclus
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Animaux d'assistance acceptés
- Convient à toutes les conditions physiques
- * Portez une attention particulière au point de rencontre que vous sélectionnez lors de la réservation, car c'est celui où vous devrez vous rendre. Pour un départ sans encombre, vérifiez toujours le point de départ et l'horaire correspondant : San Marco – tous les jours à 10h45 ou 13h00 ; KFC Railway – uniquement le week-end (samedi et dimanche) à 10h15.
- ** Conformément à l'ordonnance n° 143 de 2016 de l'Autorité portuaire, en cas de conditions météorologiques particulières (par exemple en cas de brouillard) ou de conditions météorologiques défavorables, le service peut ne pas être régulier et nous nous réservons le droit de suspendre les services prévus.
- *** À certaines dates précises, la plupart des voyageurs résidant hors de Venise et prévoyant de visiter la ville doivent s'acquitter d'un droit d'entrée de 5 € ou 10 €, selon le nombre de jours précédant leur visite qu'ils choisissent de payer. Pour plus de détails sur les dates de validité des subventions ou les différentes exemptions, veuillez consulter le site web https://cda.ve.it
Avis(14)
We're a family of four who booked through Get Your Guide. When we got to the appointed dock near San Marco, there was pure confusion. The "tour guide" ordered us to wait behind all the other people coming by boat even though we arrived first. So by the time we got on the ferry, there were barely any seats together. This tour was merely a people mover. There was no "guiding" by the guide. Also, the published times at the locations were not adhered to. We only spent 50min in Murano (vs 1hr published) and 1hr in Burano (vs 90min published). Islands were beautiful, especially Burano, so I'm glad we went. But if you're expecting more organized, this isn't it.
Thank you for your feedback. We’re sorry if boarding and seating did not fully meet your expectations. Our staff manages boarding to ensure safety and smooth operations for all passengers. The tour is designed as a shared transfer with commentary during navigation, and stop times may vary slightly due to operational needs. We’re glad you enjoyed the islands, especially Burano, and hope to welcome your family again for an improved experience.
An honest Enterprise, keep what it promises, Service score 10, we love, very good even, fair price!!!
They give you the wrong pick up details and then you will sit waiting for 45 mins for them to pick you up, you will try to contact them and they will just copy and paste a description of where they started the trip from. Leaving you at the place you were told. I asked for a refund and they said no and apparently it was my fault i was given the wrong details and waited where i was told, so can’t have a refund. I would give no stars if i could.
We left with a motorboat, along the journey to the island of Murano, we had to take on board other passengers from another motorboat which had a breakdown, then once we arrived in Burano they left us free for about an hour and a half, then they took us on board on a vehicle that looked like a tractor, a lot of noise and it went very slowly, so much so that we had to arrive in Venice in half an hour, it took us an hour.
This started poorly when we turned up at the allocated time and place, and an unmarked boat turned up late. We were told a representative would be waiting for us - instead we had to approach the boat driver who was not identifiable in any way - neither was the boat, to confirm this was the right bus. There was no signage or any other kind of welcome. It turns out this was a ferry to the main boat, which when we got to it, had the upper outside level full already, so we had limited seating. The ‘tour’ side of this is a tour guide talking in 4 languages. The English wasn’t very clear, but mainly we didn’t learn much due to the time it took to say the same thing in 4 languages. At the end of the ‘tour’ the tour guide had disappeared (got off at an earlier stop) and we were left without a ferry to take us back to where we started, as promised in the advertising - no explanation and people were just left to source their own transport. Very, very poor and an example of how tourists are treated with disdain and seen as cash cows in Venice.
Dear customer, As mentioned by mail, we spoke with the captain of the boat and with the guide. the boat and the guide were at the first meeting point 15 minutes before departure. The guide has been working with us for 10 years and is a cheerful and young person who takes care of his guests. We cannot, by municipal law, put up signs, we try to do everything possible in a very historic and delicate city. As explained in the tour description, the guide speaks 5 languages (Italian, English, German, Spanish and French) this decision was made after years of requests on which languages to speak. Again as described on the site where you booked the excursion, the boat that took you back to the railway would have been there at 5.30pm. all written very clearly on the site where you booked. For us, the tourist is very important, he comes to a historic city, very delicate and in need of care. We try to respect it as much as possible, trying to find the right balance between pleasing the guest and taking care of the city. thank you very much anyway for your review, we will take it as a starting point to try to change something.
Such a shame We booked this trip and one other hoping for a trip and tour. It’s quite a dissatisfying trip. From Punta sabbioni you have to travel to Venice prior to heading to murano. We were still sitting on board at 13.10 Meaning we didn’t arrive at murano till 13:40!!! Our actual tour didn’t start till near 2pm once all had left the boat. If you want to explore please don’t take this trip. Also applies to the Venice boat trip they host. You get less that one hour by the time you’ve disembarked. A waste of an evening.
Dear customer, We are sorry that your day did not go as you wished, for technical reasons we had to make a stop in San Marco. If you arrived in Murano at 1.40 pm you left to go to Burano after an hour, because we try to keep the times in the islands as per the brochure. If you wish, write us an email, we will contact our manager and try to understand what happened.
Very good organization too bad that no one speaks French except a fairly clean boat guide overall
Cher Michael, Nous parlons plusieurs langues, certains parlent français, mais nous savons qu'avec l'anglais vous parcourez le monde :) merci beaucoup pour votre belle critique.
Educational trip for my pupils of class 5^ primary (Belluno) 29-30 May 2023. Two lovely and unforgettable days thanks to the SUPER availability of all the staff of the Dogedivenezia company. From the first contact, Mrs. Donatella Zoia, Project Manager, followed me and accompanied me in the Timeline of the different trips (Transfer Santa Lucia Station - San Marco; San Marco - Punta Sabbioni; tour of the islands and transfer San Marco - Santa Lucia Station) with great attention to our every need, willingness to collaborate and readiness to find effective solutions. A sincere thanks also goes to all the staff involved: guides, captains and sailors who with professionalism and courtesy accompanied us along all the routes. If I had to organize other excursions to Venice and the islands, I would have no doubt who to contact. Thank you so much!!! Isabella Launched
Grazie per aver lasciato la recensione anche qua :))) veramente onorati di avervi avuti come ospiti
Very nice boat ride from Venice to Murano and Burano! The guide was friendly and spoke in many different languages. The glass factory was interesting and had a really nice jewellery shop. Burano was amazing! We had plenty of time to explore the island. Would recommend to anyone wanting to explore the islands while in Venice.
Really thank you for the beautiful words, it is a joy to see that there are those who appreciate all this beauty
Departure scheduled at 11:00. The boat docks at 11:55 in Mutano directly on the pontoon of the glass factory and we are announced to leave Murano at 12:45!!!! It is impossible to visit the island knowing that the passage in glassware is mandatory.The demonstration of glass blowing is done in a crowded hangar and lasts....6 minutes so almost nothing. Then a forced shift to the adjoining trade where prices are higher than elsewhere in Venice. In short you will not see much glassware and NOTHING Murano because the boat leaves illico. Then we leave for Burano and again, we are supposed to have lunch and visit in barely an hour. In short, take the bus boats to visit these islands. It’s cheaper and above all, you’ll really visit them!
Cher client, Nos excursions sont décrites sur les flyers où il est dit que par île vous avez 1 heure de temps, quand nous le pouvons c'est 1 heure et 15 minutes, mais quand nous le pouvons. pour la verrerie, on la réserve mais ce n'est pas la nôtre, c'est un service qu'on rend aux clients qui veulent découvrir comment un maître verrier fait travailler le verre, mais ce n'est pas obligatoire. Je suis désolé pour votre mauvaise journée, mais tout ce qui est écrit dans le dépliant est fait, la prochaine fois, vous pouvez rechercher sur Internet et appeler directement pour plus d'informations.
