Billets Atlantis Aquaventure Waterpark

Well, where should one start... best with the fact that you shell out 175.- euros for four hours. That would still be okay if you didn't already need 45 minutes just to get anywhere near a slide. 85 AED is charged for a locker to store your change of clothes. You should keep the receipt for it, as the system with the watch doesn't always work. You can easily waste 30 minutes there until someone is found to fix it. Then off to the first slide. 45-minute wait, no ventilation, no misting.. The Americans in Vegas already did that better.. This shouldn't be a problem here, right? The slides are great, just zero management, zero system.. After that, lined up for the next slide for another 45 minutes. Note on this, because of the orange one in the White House, there is almost nothing going on here.. what happens here when it's normal operation!!!! . After three slides, it was closing time at the Trident Tower at 6:00 PM. Many others closed down too. What is that supposed to mean? I booked until 8:00 PM! The prices for food and drinks are extreme anyway, and then this. You just don't feel like denying yourself anything. Thanks, but that was a big ZERO.

We had 2 rides in 3 hours, no queuing organisation, everyone was jumping the queues

We enjoyed a lot from the Good service ,Rides and the foods from baracudda was the best!Thank you so much for your excellent service Mr.Paul!I really appreciate your help you made our visit amazing.Your service was outstanding. Thank you for making our day so enjoyable!We had such a fun and smooth experience because of you.Thank you for your wonderful service.we'll definitely come back and recommend this place.

This water park really is amazing and huge, the shuttle buses are useful to get around. There is so much to do here, I'd suggest that 2 days might be better, if you want to experience everything here. There is so many slides big and small for all ages. Some of the bigger slides get very busy and queuing times can be long, get to the bigger slide first thing!! Lots of places to eat, or order food from, it was nice being able to order food from a sunbed and have it delivered to us.

Absolutely shocking and diabolical experience. I’d advise anyone else to avoid this park during December or new year. We paid £210 for the 3 of us to attend the waterpark and the queues for the slides were unbelievably bad that my Husband and Son only got down one slide and used the lazy river. I gave up and never got down any slides, not one, I sat on a sun lounger and used the lazy river, that was it. I complained to management and because our tickets were bought through an app no refund was possible, was advised we should have paid express tickets at a further £100 per person. Get a grip, over £500 for 3 people to attend a waterpark, give over. Utter CON, they should not have crammed so many people into a park that hard working people paying normal priced tickets should be forced to endure such POOR SERVICE!! Even though sections at a slide advised “25 mins to go at this section”, then “now 10 mins to go” - it actually turned out to be double those times. It took TWO HOURS to queue for one slide. AWFUL, AWFUL EXPERIENCE. We have been to Siam Park, Atlantis Bahamas, Volcano Bay and loads more every other park has been exceptionally superior service than this utter diabolical s8 show of a park. It was the last day of our holiday too and it was completely ruined by this experience. All 3 of us left utterly fizzing. If I could rate this park minus ten stars I would. Avoid going!! Save yourself the pain, misery and disappointment. Or go if you are happy to she’ll out £200 for a day in a cold lazy river.

The tour provider did not send our tickets. Called the tour provider, spend about 1 hr at the check in counter waiting for them to send them to us. The clerk at the water park said it would have been quicker and cheaper to buy them at the park.

We absolutely loved our day at Aquaventure Atlantis. We arrived early in the morning and it made a huge difference. We were able to go through all the major slides before the crowd came in. I highly recommend going here if you’re a thrill seeker 😊

It is very expensive. It is very busy. The queues are unacceptably long. The slides are great but you have to wait and there are soo many people. You cannot bring your own food in and the ameneties there serve fast food that is ultraprocessed and extremely overpriced. Lockers aren't included and it's £9 for a small one. You can wear your own crocs but you have to take them off before beginning queueing for the slides. Some people had sock shoes that might be an option as you can wear these on the slides. Overall it is an experience being on the palm and being part of this opulent attraction but honestly it is not worth the money and there are simliar waterparks in Dubai and close by that are just as good, better value and less rammed.

Booked through get your guide before Attended for 10 opening time very busy long wait decided to buy fast pass for two adults this cost £305 expensive but fast pass is a must as park is so busy Park is immaculate staff are extremely nice You also get use of the beach which is beautiful

We were really looking forward to our visit to Atlantis Aquaventure – especially swimming with dolphins, which I had booked and paid for in advance. Unfortunately, the entire process was a disappointment: • No dolphin encounter as booked: On site we were told that the swim could not take place as planned because “self-protection” is taking place (probably disinfection or similar) and therefore you should not keep your head under water. That should have been communicated to us in advance – an info on the website or by email would have been the least. • Change booking to “Playing with dolphins”: We had to resort to a less intense interaction. This was disappointing for our children as they were looking forward to swimming. • Missing Express Passes & Wrong Wristbands: Although we had booked express access, we received incorrect wristbands – which led to confusion, waiting times and frustration. • No access to lockers: Our key bracelets did not work – result: 45 minutes at the overwhelmed Customer Service instead of with the family in the water. • The only bright spot: The payment process went smoothly – unfortunately, that was the only thing that worked. ⸻ Conclusion: A high-priced day with too much organisational chaos and little transparency. For families with children absolutely not recommended if you rely on a premium experience. Definitely not a good Price quality ratio. The processes urgently need to be improved – especially communication and service orientation.