Aéroport de Brisbane : Transfert partagé vers Brisbane
Description
La navette de l'aéroport Con-x-ion est un moyen rapide, efficace, confortable et sûr pour vous rendre directement à votre hébergement dans le quartier central des affaires de Brisbane ! -Inutile de vous faire déposer aux arrêts de bus et de trouver votre chemin avec vos bagages : Con-X-ion vous fournit le mode de transport le plus pratique à des tarifs très compétitifs. Grâce à des comptoirs d'enregistrement placés aux terminaux internationaux et nationaux, notre personnel accueillant est à votre disposition pour vous aider. Avec de nouveaux véhicules offrant un confort optimal aux passagers, Con-X-ion propose des services toutes les 40 minutes depuis et vers l'aéroport et les hôtels de la ville de Brisbane (quartier des affaires). Installez-vous, détendez-vous et profitez du transfert dans un véhicule confortable et climatisé.
Options de l'excursion
Points forts
Ce qui est inclus
Lieux et horaires de prise en charge
Tous les passagers arrivant à l'aéroport de Brisbane doivent se rendre au comptoir d'information où l'enregistrement aura lieu avec l'accompagnateur Con-X-ion. Les passagers seront ensuite dirigés vers leur navette de départ. Si vous n'arrivez pas à localiser le comptoir d'information, veuillez demander de l'aide à l'un des ambassadeurs de l'aéroport, sinon veuillez nous téléphoner avec le numéro figurant sur vos instructions de réservation. Veuillez vous enregistrer 5 minutes avant votre départ prévu pour vous assurer que le service peut partir à l'heure.
Avis des voyageurs
Informations importantes
- Landau ou poussette possible pour les bébés et enfants en bas âge
- Les enfants en bas âge doivent être assis sur les genoux d'un adulte
- Convient à toutes les conditions physiques
- Chaque voyageur a droit à une valise et à un bagage à main au maximum. Les bagages surdimensionnés ou excessifs (par exemple, les planches de surf, les clubs de golf ou les vélos) peuvent être soumis à certaines restrictions. Veuillez vous renseigner auprès de l'opérateur avant le voyage pour confirmer si votre excès de bagage est acceptable
- Les fauteuils roulants pliants avec roues amovibles peuvent être installés à condition que le passager soit accompagné de quelqu'un qui peut l'aider à monter à bord et à débarquer
- Navette de transfert est un mini coaster 21 places
- Les sièges enfants ne sont pas fournis
- Les transferts de passagers réservés sur le dernier service d'autocars alloué de la journée et arrivant sur un vol retardé. Par conséquent, si leur service de prise en charge est manquant, ils devront organiser leur voyage à leurs frais. Un remboursement complet sera effectué pour le voyage d'arrivée. Votre tour-opérateur local n'est pas responsable des vols retardés. Si votre vol a été retardé et que vous n'êtes PAS sur le dernier service de la journée, veuillez contacter le tour-opérateur local et vous serez mis sur le prochain service disponible.
- Veuillez noter que si vous séjournez au 18 Tank St, Evolution Apartments, vous devez vous rendre au Mercure North Quay au 85-87 North Quay pour le ramassage.
Avis(361)
Can not recommend. Booked online and received confirmation email with specific pick up time. They didn't turn up as confirmed because they had not been able to reach us on the phone (we had just arrived in the country so hadn't sorted the phone yet). Then sent us an uber and despite specifically telling the operator that we were 4 adults with 4 suitcases and being assured that we would all fit, sent a compact hatchback which couldn't fit us in. After over an hour of stuffing around, we got the train into Brisbane which was so, so easy and reliable. Still waiting for a refund
The Con-X-Ion staff were wonderful, it was Viator that dropped the ball and never passed my paid and confirmed booking (with Viator) onto the service provider.
Terrible service, they messed everything up for an aged pensioner location, contact details everything and then didnt have the decency to provide a refund. NEVER USE THEM!!!!
We arrived at Brisbane Airport and no shuttle was arranged and had to get a taxi. The information desk tried to contact Viator and Connexion but no success. We paid $84 for nithing
I’m really sorry this happened — I can imagine how frustrating it must have been arriving and not having your shuttle there, especially after already paying for the service. Our phone lines do run 24/7, though at times there can be a bit of a wait if it’s busy. That said, we’d really like to look into what happened here. If you’re happy to, please send your booking ID to customerservice@cxn.com.au and we’ll follow it up properly. Kind regards, Joanna – Customer Service
Car never showed up. Info desk at Brisbane airport said Conxion car service had repeatedly not gotten the booking from viator. Finally got a taxi after waiting 2 1/2 hrs.
I’m really sorry to read about what happened and can understand how frustrating it must have been to wait so long at the airport before needing to take a taxi. That certainly isn’t the experience we want for our passengers. If you’re able to, please send your booking details to customerservice@cxn.com.au so we can personally look into what may have happened with the Viator booking and review this further for you. Kind regards, Joanna – Customer Service
We came at the pickup area 20 min before said contracted time, waited for 2 hours, trying to reach them thru the numbers given to us to no avail. Finally decided to take an uber ride (which is, I found out to be a lot cheaper, arriving in 2 minutes. After a few hours after settling down at the hotel, I sent an email to them, complaining and requesting for a refund. It was only after a day they sent an email stating that they contacting me via whatsapp(????) 45 minutes after the scheduled time(?!) when it should have been BEFORE the pickup time just to know if we are there already at the pickup area . (Very insulting excuse). I could only surmise that they were not really there. So much for a bad experience.
We’re truly sorry to hear about the experience you’ve had — that is certainly not the level of service we aim to deliver. To help us investigate the matter thoroughly, could you kindly provide your Booking ID number? This will allow us to review the details of your reservation and determine what went wrong during your scheduled pickup. You’re also welcome to send us an email at customerservice@con-x-ion.com.au so we can assist you directly. We appreciate your patience and look forward to resolving this matter for you.
Very easy to find and driver was nice . It is cheaper and not to hard to navigate the Transit system. This is more expensive but also much more convenient. For your first time to the city or country , recommend d this. Otherwise , take transit
Be sure to ask where to catch the shuttle. The direction aren't really good. Could not determine where to meet the transfer shuttle.
Don’t count on CON-XION having your reservation! Arrived at Airport after flying all day to be told we were not on their list and they would not honor reservation!
Great service. Pick up at airport and dropped off at the hotel in Brisbane. Pleasant driver. Helped us with luggage which was great as we were across the street from our hotel. Underground being built which messes their pick up and or drop off point.
Good afternoon Eddy, Thank you for taking the time to provide your feedback. We're so pleased you enjoyed our service and that our driver could assist with your luggage. We appreciate your understanding regarding the ongoing construction—we always strive to make your journey as smooth as possible. We hope to see you again soon. Take care, Maddie Customer Experience Manager
