Traslado privado desde/hacia Roma y Aeropuerto
Descripción
Un conductor personal a su disposición para brindarle el mejor servicio con chofer. Disfruta de tu traslado en un coche o monovolumen de lujo y personaliza tu ruta con las opciones disponibles: - Desde la Terminal de Cruceros de Civitavecchia a Roma (Hotel o Estación de Tren) - Desde Roma (Hotel o Estación de Tren) a la Terminal de Cruceros de Civitavecchia - Desde la terminal de cruceros de Civitavecchia hasta el aeropuerto de Fiumicino (FCO) - Desde el aeropuerto de Fiumicino (FCO) hasta la terminal de cruceros de Civitavecchia - Desde la terminal de cruceros de Civitavecchia hasta el aeropuerto de Ciampino (CIA) - Desde el aeropuerto de Ciampino (CIA) hasta la terminal de cruceros de Civitavecchia - Desde la Terminal de Cruceros de Civitavecchia a Florencia (FLR) - Desde Florencia (FLR) a la terminal de cruceros de Civitavecchia - Desde la terminal de cruceros de Civitavecchia a Nápoles (NAP) - Desde Nápoles (NAP) a la terminal de cruceros de Civitavecchia ¿Necesitas más rutas? ¡Pide un presupuesto personalizado!
Opciones de la excursión
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Se admiten animales de asistencia
- Hay opciones de transporte público disponibles en las cercanías
- Los bebés deben sentarse en el regazo de un adulto
- Adecuado para todos los niveles de aptitud física
- En caso de retraso en el desembarco, cambios en el tiempo de atraque o retrasos significativos en la salida del barco, el cliente debe informar a Discover Italy lo antes posible para comprobar la posibilidad de esperar o reprogramar el servicio sin costes adicionales. Si Discover Italy no está disponible para esperar o reprogramar debido a razones operativas y / o no se recibe una comunicación oportuna, el servicio puede considerarse una no presentación, y no se deberá reembolsar.
- Información general Según la legislación Italiano, está estrictamente prohibido colocar equipaje dentro del habitáculo. En caso de equipaje extra o de gran tamaño que no quepa en el maletero, el conductor puede rechazar el servicio por razones de seguridad y no se deberá realizar ningún reembolso. Los gastos adicionales ocasionados por el equipaje adicional (por ejemplo, el cambio a un vehículo más grande, el arreglo de un segundo vehículo o el almacenamiento) correrán a cargo de los pasajeros y deberán pagarse in situ. En caso de mal funcionamiento, fallo técnico o daño, el vehículo asignado podrá sustituirse por otro de la misma categoría o nivel de calidad superior.
- Importante – Opciones de traslado y rutas Muchos de nuestros servicios de traslado ofrecen diferentes opciones de rutas para que puedas reservar la solución que mejor se adapte a tu itinerario. Para este producto, las opciones típicas incluyen, por ejemplo : Terminal de Cruceros Civitavecchia ↔ Centro de la ciudad de Roma (hotel/apartamento) Terminal de Cruceros Civitavecchia ↔ Aeropuerto de Roma Fiumicino (FCO) Terminal de Cruceros Civitavecchia ↔ Aeropuerto de Roma Ciampino (CIA) Cada opción tiene una ruta diferente y una tarifa diferente. Por favor, compruebe cuidadosamente las opciones y notas proporcionadas en la descripción del producto antes de completar su reserva, para asegurarse de seleccionar y pagar la ruta correcta y el tipo de vehículo para su viaje.
- Para garantizar que las operaciones de recepción y recepción se desarrollen sin problemas, recomendamos encarecidamente que al menos un pasajero proporcione un número de teléfono móvil que esté activo y al que se pueda acceder en Italia (idealmente el mismo número introducido en el momento de la reserva). También recomendamos encarecidamente descargar y usar la aplicación de mensajería WhatsApp, que permite a nuestro personal de tierra y a los conductores contactarlo rápidamente en caso de cualquier cambio, retraso o dificultad para localizarse mutuamente. Discover Italy no se hace responsable si los pasajeros no pueden reunirse con nuestro personal o conductor en el punto de encuentro acordado debido a que no se puede llegar a ellos o no responden a llamadas / mensajes.
- Preguntas frecuentes (estándar de Preguntas frecuentes sobre transferencias): ¿es una transferencia de ida y vuelta? No. Cada reserva es para un traslado de ida solo en la fecha que seleccione. – Si es un traslado de ida, ¿por qué se me pide que proporcione los detalles de llegada y salida? Nuestro sistema se utiliza para diferentes tipos de traslados (llegadas y salidas), y no podemos predecir qué opción elegirá. Por esta razón, el formulario puede solicitar más detalles de los estrictamente necesarios. No dude en proporcionar solo la información relevante para su traslado (por ejemplo, el nombre de su barco y la hora de atraque programada, o los detalles de su vuelo si se dirige al aeropuerto). Cuando un campo no es aplicable, simplemente puede ingresar “N/A”. – Si necesito un traslado de ida y vuelta, ¿qué debo hacer? Puedes reservar fácilmente un viaje de ida y vuelta haciendo dos reservas separadas, una para cada fecha de viaje (ida y vuelta). – ¿A qué hora se me recogerá en la terminal de cruceros o en el hotel? La hora que seleccione durante el proceso de reserva se considerará como la hora de recogida solicitada. Si no está seguro de qué hora elegir (por ejemplo, en relación con la hora de desembarco de su barco o la salida del vuelo), puede ponerse en contacto con nosotros antes de reservar y estaremos encantados de ayudarle a elegir la hora de recogida más adecuada. ¿Está bien? Su conductor planeará reunirse con usted según la hora de atraque o desembarque programada original indicada en el momento de la reserva. Recuerde que ya tiene tiempo de espera gratuito incluido en el precio (hasta 60 minutos para llegadas a puerto), que suele ser más que suficiente para los procedimientos de desembarco. Por favor, seleccione siempre la franja horaria más cercana a su hora de llegada real programada, no significativamente más tarde.
Opiniones(62)
Very bad service told to wait our flight was delayed they said yes extra charge si I agreed and still we were late then they said we can’t wait and left us and deducted the whole amount plus extra half an hour
Dear Customer, First of all, we are truly sorry for the inconvenience you experienced during your arrival. We fully understand that delays and issues at the airport can be stressful and frustrating. That said, we must respectfully clarify the facts, as the information reported in your review does not accurately reflect what happened. Your transfer was scheduled for 11:05 AM, based on your flight arrival time. However, you arrived at the meeting point much later. We understand this was not your fault, but it is important to note that the standard waiting time included for airport transfers is one hour. This means that, under normal conditions, the driver would have been allowed to leave at 12:05 PM. Despite this, our driver continued to wait well beyond the included waiting time. We were contacted at approximately 12:50 PM and informed that you were still delayed inside the airport. Once again, while this situation was outside your control, it was also not caused by our company. In order to assist you as much as possible, we informed you that the driver could continue waiting until 1:30 PM, subject to an additional waiting-time fee, as he had other scheduled services afterward. You and one other guest eventually met the driver, but other members of the group were still not ready. Unfortunately, when the full group was not available by 1:30 PM, the driver had to leave. We also wish to clarify that no additional waiting-time surcharge was paid. Any statement suggesting otherwise is not accurate. Furthermore, after the driver had to leave, we offered to arrange another van at 2:00 PM by applying only an additional surcharge, rather than charging you for a completely new transfer, which would normally be the standard procedure. Unfortunately, we did not receive confirmation to proceed with that solution. We fully understand your disappointment with the delays and difficulties you experienced at the airport. However, we believe it is important to be fair and transparent: our team and driver made every reasonable effort to assist you, even though the issue was beyond our responsibility. We always care deeply about our customers’ experience and do our best to provide reliable, professional service. We are sorry that this situation ended in frustration, but we cannot accept statements that do not reflect the actual facts. We sincerely hope you enjoyed the rest of your time in Italy. Best regards
Our driver arrived a few minutes early. He was friendly and professional. It was a very good experience.
Was never able to make contact with the driver at the cruise port. Victor needs a clearly marked meeting area rather that just a dropped pin on a map.
We are truly sorry for your disappointment; however, we must clarify that our driver was on-site and fully compliant with the scheduled service. According to the booking, your pick-up time was 08:00 AM. The driver sent you a message at 07:54 AM, informing you that he was approaching the security gateway, and then waited for you until 08:30 AM — well beyond the standard waiting time included in the service. Unfortunately, you never showed up. Our operations team also reached out through Viator messages and repeatedly tried to call your mobile number, which was constantly unreachable. We only received your message after 9:00 AM, over an hour past the scheduled pick-up time. We always provide a clear meeting point, along with the driver’s name and contact number, precisely to assist travelers who may have difficulty locating the correct area. In this case, the driver was waiting at the designated exit with a sign bearing your name — photos and call records confirming this have already been shared with Viator’s customer care. We kindly remind future guests to ensure their mobile phones are active and reachable while traveling, so our staff can promptly assist in case of any confusion. It is disappointing to receive a negative review for a situation that was entirely beyond our control, as our team did everything possible to deliver the service as planned.
The driver picked us up at our guest house and transported us directly to the cruise ship. He was on time and very helpful.
Do not rely on this company to provide efficient transport. We waited 50 minutes outside the Cruise terminal for collection. Even though we had booked a terminal transfer the driver had been sent to a private address in Cittavicha. We were left standing in the heat with 4 over 80’s while my husband tried to find someone to translate where we were to the driver. When he finally turned up he was apologetic but not acceptable. We paid alot of money for this transfer to Rome and in all of our travels over last 6 weeks only time we have been let down.
I requested a private transfer from Casavecchia cruise terminal to FCO with a 6:30a pickup, as we had a 10am nonstop flight back to USA on American that could be tight if timing not right. All worked out as we were able to get off the ship by 6:30a and our driver was right on time.
The driver arrived on time, he was very polite, friendly and very helpful. I would recommend this company without hesitation.
Loretta was our driver and she was very cautious of her driving and was an unbelievable young woman. I would recommend her for your journey as she pointed out important land marks.
The ride from the hotel to the cruise terminal was a seamless and enjoyable experience. The driver arrived ahead of schedule, demonstrating professionalism and punctuality. Their courteous demeanor made the journey pleasant, engaging in polite conversation while maintaining a focus on safety. The vehicle was clean and comfortable, contributing to a smooth ride without any delays or issues. The driver navigated efficiently, ensuring a timely arrival at the cruise terminal. Overall, the service exceeded expectations, providing a stress-free start to the trip. This reliable and professional transportation set a positive tone for the cruise, leaving a lasting impression of quality and care in every aspect of the journey.
The company worked with us on changes in debarking timing. Our driver, Simon, met us promptly and gave us a pleasant drive to our hotel.
