Traslado compartido de llegada: Aeropuerto Internacional de Los Cabos al hotel
Descripción
Cuando llegue al Aeropuerto Internacional de Los Cabos, no se empantane con coches de alquiler y mapas. Tome la manera más fácil, reservando este rápido servicio de traslado al aeropuerto. Disfrute del transporte conveniente desde el aeropuerto hasta su hotel en San José del Cabo, Corredor, Cabo San Lucas o Pueblo Bonito Sunset.
Opciones de la excursión
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Adecuado para todos los niveles de aptitud física
- Los traslados operan 48 horas al día; confirme su hora de recogida con el operador local antes de viajar. Los datos de contacto figuran en su bono de confirmación.
- Este producto debe reservarse al menos 48 horas antes de su viaje.
- Transporte incluido solo para hoteles ubicados centralmente en el área especificada. Si se hospeda en un área diferente a la que se seleccionó al momento de la reservación, se puede aplicar un cargo adicional.
- Es muy importante que proporcione los detalles completos del hotel / crucero, así como el horario de su vuelo de llegada, al momento de la reserva. Sin esta información, no podremos confirmar su reserva. Si este es el caso, contáctenos de inmediato para volver a confirmar su reserva
- Algunas de las imágenes son ilustrativas y no pueden coincidir con el vehículo disponible en el destino.
Opiniones(127)
Experience was fine. My only wish is maybe you guys could have a cooler for beers for the ride. I would have bought one.
Thank you so much for sharing your feedback! We are glad to hear your experience went smoothly, and we absolutely love your suggestion. There is nothing quite like a cold drink to kick off a vacation, and having a cooler with beers available for the ride is a fantastic idea. We will definitely pass this suggestion along to our transport and operations teams to see how we can make this happen for future transfers. We look forward to welcoming you back on your next trip—hopefully with a cold beverage waiting for you next time! Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
We arrived in Cabo and independently found our Nexus rep. (They were all on their phones not looking for anyone coming off the flight). It took roughly 15 minutes for the rep to come over and explain the process to us. (Wait there for others to come off the plane?” The temperature outside was 37 degrees Celsius and you are basically standing in A parking lot with nowhere to sit. After 15 minutes I again went over to ask where our transfer was. They took my email and said 15 more minutes and if no one else came from the flight they would call the car and that would take roughly 15 minutes on top of that. After 25 min I was getting MAD as my daughter was starting to feel sick from the heat. The girl promptly pulled out her tablet and asked if I wanted to see the disclaimer about a shared ride. I was furious. Then while laughing at me she said in two minutes I’ll call for the car. I speak Spanish and was very aware of her standing and laughing at us with her group. We stood in the parking lot for 68 minutes. It was the longest “shared “ ride I’ve ever experienced. I will NEVER use this company again and this is not ok.
We are deeply sorry and incredibly concerned to hear about your experience in Cabo. Waiting 68 minutes in 37°C heat is completely unacceptable, but the unprofessional and mocking behavior you described from our staff is absolutely intolerable. We hold our team to high standards of professionalism, empathy, and care—especially when families are waiting in extreme weather. We are escalating this immediately to our Cabo airport operations manager to address the conduct of the representatives on duty and take strict corrective action. Thank you for bringing this to our attention, and we sincerely apologize for letting you and your daughter down. Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
Our driver was very nice. Supposedly a shared ride but ended up just being us two which was great.The van was clean and a/c was working well. Above all , kind driver .
We arrive on the 23 March and there was a protest going on at the airport. No shuttle bus or taxis allowed in or out. We want to thank all Nexus guides in getting us out of the airport and to our shuttles arriving at the hotel.
While the wait for the shuttle took a little longer than we had hoped our driver was amazing. He was really engaging and respectfully asked permission to pass when it was safe to do so. This was greatly appreciated.
I met the Nexus agent in the transport area and he said they didn’t see my reservation their system. I showed the barcode and email confirmation but they would not let me take the shuttle. We waited 30 minutes for his manager to look for proof in their system. After an hour waiting I asked if I could just buy another ticket. he said yes but for twice what I’d already paid. 5 minutes later he said he couldn’t sell me a ticket and I’d have to take a taxi for $80! Meanwhile I emailed Victor TripAdvisor explaining the problem. Very disappointing to spend so much time waiting when I’d already paid and had proof. I gave up and took the bus. Very bad experience!
Arrived in Cabo and the company TripAdvisor purchased the ride through had no record of my reservation. I don’t know if it was Tripadvisor or Nexus tours that lost the reservation, but Nexus did a good job arranging a ride for us quickly. Only a little frustrating.
No one showed up. When we finally got someone there, they said they couldn't find our confirmation. We ultimately had to take a cab. Arrived at the hotel 2 plus hours after landing.
We booked transportation from Cabo airport to our hotel. When we got there we went to find the taxi with Nexus Transportation. They couldn’t find our reservation and called their main office. They also could not find our reservation. We then talked to people at the airport and they told us to go to epic because they had merged with Tripadvisor. We spent another 45 minutes with them before they told us that they also did not have a reservation for us. We have online confirmation we had printed confirmation and ended up having to pay $90 to get down from the airport to our resort with a local taxi. The fact that TripAdvisor has no way to get a hold of them to try to solve this is ridiculous. We also looked up on our credit card statement in which we booked it and it had already been processed.
Thank you for taking the time to share your experience. We’re very sorry to read about the difficulties you encountered upon arrival in Los Cabos and understand how frustrating and stressful this situation must have been, especially after a long flight. Your comments regarding the reservation not being located at the airport, the time spent trying to resolve the issue with different parties, and the need to arrange and pay for a local taxi despite having printed and processed confirmation have been noted. We recognize how concerning it is when a prepaid service cannot be located and no immediate solution is provided on site. To allow us to review your case in detail and verify what occurred with your booking, we kindly ask that you contact our Customer Service team directly at customer.service@nexustours.com , including your reservation details, proof of payment, and any documentation you have. This will enable the appropriate team to investigate and provide you with a formal follow-up. We regret that your arrival experience did not meet expectations and appreciate you bringing this matter to our attention.
My family was so pleased with our interactions, experiences and service from all of the nexustours staff, and especially Fabien and Yair. They were so friendly and helpful, making our family vacation even more enjoyable.
Thank you so much for your kind words! We’re thrilled to hear that your family enjoyed your time with Nexus Tours and that Fabien and Yair made such a positive impact. Providing friendly, helpful service to create memorable experiences is exactly what we aim for, and it’s wonderful to know it made your vacation even more enjoyable. We look forward to welcoming you and your family back for more amazing adventures! Thank you for your feedback! Alejandro Vazquez – Senior Director of Customer Success. NexusTours.
