Seventh Heaven Fiji Experiencia de 6 horas en una plataforma flotante

Our trip today to Seventh Heaven was amazing! I could not recommend it more, the crew were the most lovely and welcoming people and made sure that we were well fed and all good all throughout the day. We felt at home, so much to do and also the chance to relax. 11/10 would reccommend!!! shoutout to milly and rex and all crew for the amazing service -sophie & micho 2026

The pontoon itself was pleasant, but unfortunately the overall experience was overshadowed by several serious issues. After eating the chicken dumplings I purchased on the pontoon, I became severely ill with food poisoning and was incapacitated for the following two days. I had not eaten anything since the previous afternoon, so I can isolate the food eaten at the pontoon to be the result. I also found that the company charged additional fees at nearly every opportunity. Unlike comparable tours that provide snorkeling equipment free of charge, this tour charged $15 for equipment despite the snorkeling itself being mediocre. I was also charged $26 for transportation from my hotel to the marina. I was initially told that this covered a round trip. However, because I planned to remain at the port for dinner and would not require the return journey, I asked whether the fee could be adjusted to reflect the one-way trip. I was told that the company would keep the full amount regardless. This was especially frustrating because the driver appeared to have been independently hired by the company rather than being a regular member of its staff. The most concerning aspect of the day was the atmosphere surrounding alcohol consumption. I understand that tour operators cannot be held responsible for the behaviour of individual guests, but the crew appeared to tolerate, and at times encourage, an unsafe level of drinking. One group became extremely intoxicated, shouted profanities when there were families present (who were visibly uncomfortable), and behaved disruptively for much of the journey. At one point, a woman in the group appeared to be experiencing a medical emergency and vomited twice on the floor of the boat. Rather than moving her to a safer, isolated area, the crew moved the other passengers to one side and repeatedly splashed water over the vomit in an attempt to clean it. This only spread the contamination further, and many passengers ended up with vomit and dirty water on their shoes. Combined with the deafeningly loud music and the continued rowdy behaviour, this made the return journey deeply nauseating. I’m usually very generous when it comes to reviews, but I would avoid this if returning to Fiji.

Experience was beautiful & service was amazing

This is a fab day trip for the whole family. Beautiful seating, lively atmosphere and divine ocean swimming. Only downside was the extremely loud music.

Great day out! 3 adults and a 12 year old had a great day! Lots of food & drink options to be had and the staff were super friendly.

Great day relaxing in the sun and exploring the reefs. The snorkels are 15FJD but worth it as there are so many fish and coral to see. The food and drinks were great. Recommend toblerone cocktail and the sunset cocktail. Amazing service from the staff as well.

AMAZING!!!!! Loved it so much SAMMY honestly made the day he made us laugh the entire day and was great entertainment

Whilst the staff were super friendly the whole day was loud music (no breaks) so if you want to relax or sit and chat forget it. It was a chaotic atmosphere and more suited to people wanting to drink and party. OH&S was poor with no restrictions on when you could snorkel/swim post booze. Snorkelling reef was very average. You are also trapped there for the entire day, no escaping if it’s not for you. We had been overseas for 4 weeks and it was the last day of our trip and by far the worst. Definitely most suited to people looking to party. Thankfully we have learnt to laugh at the bad experiences but this tested us.

A wonderful day out on the reef, snorkeling, eating, drinking and meeting new people. SO much fun on a floating platform. And the most outstanding crew member was MILLIE who just did EVERYTHING so efficiently, so happily and so well!! She deserved a medal!!

This was such a great time! The people and staff were amazing! I’m coming back here when I come back to Fiji!