Riviera Maya Adventure : Paseos a caballo, ATVs, Tirolesas & Cenote
Descripción
Si eres un amante de la aventura, esta es la experiencia perfecta para satisfacer tus ansias de emoción. El Caribe mexicano ofrece mucho más que aguas turquesas y playas de arena blanca. Explore el corazón de la selva maya y déjese cautivar por su exuberante vegetación y los sonidos de la naturaleza mientras viaja en un vehículo todoterreno, se eleva por encima de las copas de los árboles en tirolesas, nada en un cenote sagrado o disfruta de un paseo a caballo por la selva con opciones de paquetes seleccionados. Estas actividades se encuentran entre las experiencias más populares tanto para adultos como para niños, combinando adrenalina, naturaleza y momentos inolvidables con familiares y amigos. Ya sea que estés buscando aventura, paisajes impresionantes o una manera única de descubrir el Caribe mexicano, esta experiencia tiene algo para todos. ¡Reserva ahora y vive la aventura de la auténtica selva maya!
Opciones de la excursión
Lo más destacado
Qué incluye
Lugares y horarios de recogida
Si su hotel no figura en la lista, infórmenos dónde se hospeda para que nuestro equipo pueda organizar un punto de encuentro conveniente y una hora de recogida para usted. Ofrecemos dos horarios de tour: el tour de la mañana, con recojos en la zona de Cancún y Playa del Carmen entre las 8:00 a 8:30 am, y en la zona de Tulum entre las 7:00 a 8:00 am. Nuestra segunda opción es el tour del mediodía, con recogidas en la zona de Cancún y Playa del Carmen entre las 12:00 a 12:30 p. m., y en la zona de Tulum entre las 11:00 a. m. a 12:00 p. m. Llegaremos al parque aproximadamente 1,5 horas después de la recogida. Nuestro representante comunicará la hora exacta de recogida por correo electrónico o mensaje de texto. Para hoteles de Tulum y alojamientos de Airbnb, el punto de encuentro designado es el supermercado Super Aki Tulum en el centro. Planifique en consecuencia sus necesidades de transporte.
Valoraciones de viajeros
Información importante
- No se recomienda para viajeros con lesiones de la columna vertebral
- No es recomendable para embarazadas
- No se recomienda para viajeros con mala salud cardiovascular
- Los viajeros deben tener al menos un nivel de condición física medio
- En caso de que selecciones una zona diferente a la que se encuentra tu hotel, tu reserva deberá ser editada con la zona correcta (coste diferente) a través del motor de reservas.
- En caso de que alguien le ofrezca un ascenso de categoría plus antes de la fecha de su viaje, comuníquese con el departamento de atención al cliente.
- Sólo los adultos mayores de 18 años pueden conducir su propio vehículo todo terreno. Los niños (menores de 17 años) deben estar acompañados por un adulto.
- Peso máximo 220 libras para montar a caballo, 300 libras para ATV y 270 libras para tirolinas
- Por medidas de seguridad, no se permite el uso de teléfonos celulares durante las actividades.
- Te recomendamos traer: cambio de ropa, toalla, zapatos cerrados, traje de baño, bloqueador solar y repelente biodegradable, lentes de sol y pañuelos para cuatrimotos.
- El seguro ATV está incluido, no necesitas pagar extra.
Opiniones(25)
Staff great. Great adventure. ATV needs service broke down twice.. tequila tAsting good, cenote and ziplining excellent
We’re delighted to hear you had a great time! Thank you for your 4-star review and for helping us understand how we can reach that 5-star mark. We’re committed to enhancing our service, and we hope to impress you even more on your next visit!
I recommend the VIP upgrade. Everything was great about this excursion. Transport was on time and the driver was a gentleman. Our tour guide, Tony, was the man, he made us feel at home and was as well a gentleman, he brought great vibes to the trip. The Cenote was absolutely jaw dropping and the unlimited Tacitos, tequila and margarita was very delicious.
Hello Ralphys! It sounds like you had an amazing experience with the VIP upgrade on your excursion! Tony seems to have left a positive and memorable impression, making the trip enjoyable. The Cenote, taquitos, tequila, and margarita must have added to the overall fantastic experience. Thank you for travelling with us!
My tour advisor O was great he definitely was built for this job because he gave the good energy and really knew what he was doing ,will be booking again soon hopefully he’s my next out advisor
Hello Audriel! It's wonderful to hear that your tour guide O provided great energy, enhancing your overall experience. We appreciate your recognition of our team members' dedication and look forward to providing you with excellent service in your future bookings. We hope to see you soon on your next adventure!
Gorge was amazing!!! If you go on this adventure ask for George! He’s so funny and a fun person to be around. He’s very informative and he kept us safe! So much fun. The private VIP was the best and worth the extra money!
Hello Yasmine! Let's give a big shout out to your tour guide George for making you adventure so fun and enjoyable. We look forward to seeing you again for other wonderful experiences in the Mexican Caribbean. Thank you for your preference. Have a great day!
Andy was the best tour guide ever! She did an amazing job keeping us informed and providing us with an awesome time. She was funny, energetic and a pleasure to be around.
Dear traveler! We’re glad the tour itinerary was on time. Also, you enjoyed the zip lines, ATVs and the refreshing cenote. The friendliness and safety on the part of the staff is part of offering a complete activity so we welcome the feedback. Keep enjoying the different attractions that the Mexican Caribbean has to offer and we send you our best regards.
This experience was not at all what we were hoping for. The level of challenge should have been expressed in the details. There are only two zip lines. The ATVs were not the best either. The service was very slow. Lot’s of wasted time. We were also delayed for 45 mins because three passengers from another tour missed there bus and the remaining bus drivers were trying to fit them on ours.
We're sorry that it did not meet your expectations, we invite you to check out the other activities that may fit the level of challenge and adventure you like. Also, we received the corresponding comments about the transfer management. We hope you come back soon to visit the Mayan Riviera and it's charms. Have a good day and best regards.
Very fun experience. It was much more fun than a different excursion the previous day. Zip lining was never anything on our "TO DO" list especially doing it upside down. However, the staff was very professional and friendly. Their process is smooth. We both enjoyed our adventure.
Hello! We are glad that you have been able to enjoy your adventure on this tour. We look forward to seeing you again for other wonderful experiences in the Mexican Caribbean. Thank you for your preference.
The location, tour guides, and adventure is definitely worth the time. I strongly recommend it and would do the same excursion again in the future.
Hello! We are glad that this adventure has been worth the time.. We look forward to seeing you again for other wonderful experiences in the Mexican Caribbean. Thank you for your preference.Have a great day!
ATV Amazing was OK. The attractions themselves were great! The zipline was fun and perfect for our kids (15, 12, 10 yo) who were first timers. They weren't so high up to be scary. The ATV ride was super fun and with a guide so we felt safe doing it. The cenote swim had a really fun zipline and diving board you can jump off of. The not so fun parts: they charged us extra for our location pick up, which I thought was included in the booking. The weird thing was that we were actually only 15 minutes from this place so I'm not sure why they charged us extra. The whole process of checking in, doing the activities, and being fed felt rushed and a little disorganized. There was a big group who checked in with us and it felt like they were just trying to get us through all the stuff. Next time, they should have big groups have their own check in time. Better organization as far as check in and moving through the activities would have been better. It would have also been really good to have one person in charge of the whole group--as we went from attraction to attraction, we were just kind of herded around-so if we had questions or concerns, we really didn't know who to approach. The only time we felt welcomed and relaxed was during the cenote swim where the guy in charge was friendly and charming and encouraged us to relax and have fun. There were extra optional charges: $5 for insurance for the ATV ride (we didn't take it) and $35 per person for the photos.
Hello Celine, we appreciate you giving us feedback on your experience. First, we are glad that you and your family enjoyed each of the activities that are designed with families like you in mind, to experience the best adventure in the Mexican Caribbean jungle. On the other hand, the extra charge was probably confusing, you booked for a double ATV and according to the number of your group, one of you need to drive a single ATV and you had to pay the extra charge at check in. We will improve our check in process, with your suggestions you give us. Lastly, regarding the staff, we have certified guides at each activity station, and it is complicated for one guide to be with the group during the whole tour, but we will improve the organization so that you have an excellent day with us. Thank you for joining us on this adventure, we hope to see you soon in the Mexican Caribbean.
Booked over the phone a month prior. On the day of we found out the agent booked us for the wrong date. Aviator works sepetately from the hotel pickup service and seperately from the atv/cenote location so had to talk to a representative for over an hour while all 15 people were waiting. Had to book 3 extra spots but the bus left without those people. Did not get a refund even though we tried to cancel less than 1 hour after booking. For the money the experience was NOT worth it. Despite having paid $187 extra we could not use it for any of the other activities because that's something visitor had to solve and they were not willing to let the group use our own money for anything else. Horrible experience, horrible customer service. Do not book this activity!!!
Hi Vicentia, thank you very much for sharing your experience with us. We have investigated your tour situation and would like to clarify a few points. We have received a notification about your booking stating through Viator that you have changed your tour date from March 23 to February 25. You contacted us and we helped you to do the tour on February 23 despite having your reservation on the 25th we were able to get the tour places and gave you this exception to be able to enjoy the tour. We remind you that in order to get an effective cancellation you must cancel with more than 24 hours of your tour as we occupy the places for other visitors, so we can not proceed to a refund.
