Resort de spa Papallacta Hot Springs

We went to the hot springs after a night of travel and it was PERFECT!! Helped relax our sore muscles with a choice of three different hot pools and one very icy plunge pool. The facials and massages from the spa were just what we needed to start our Ecuadoran adventure, and the little local eatery our guide Andres took us to for a traditional Ecuador lunch was delicious. Speaking of Andres, he could not have been a better introduction to the people of this lovely country. He was personable, knowledgeable, and funny. We had a blast spending time with him and getting to know him. I would highly recommend this day-trip.

The place does not look bad in appearance from the entrance everything went wrong the super rude officer, we entered at the next stop another officer ruder than the first treated us drunk and did not let us enter as for him we were drunk and policies say it is not allowed. It's totally false that we were taken. The treatment was dire to be tourists from another country l. The truth I give 0 out of 0 would not return to the place for anything in the world and I do not recommend it for tourists or locals. The lack of respect and little information of the site make a place not suitable for anyone. I assure you that in the village there are more thermals and they are beautiful. I am very sorry for the unfortunate comment but the service is too lousy for the tourist.

There are public hot springs and private ones attached to a hotel and spa. This review is of the private thermal pools. I went on a day trip from Quito, but did not stay overnight in the hotel. There are 4 thermal hot pools varying in temperature and 1 cold plunge. The facility has coed lockers with private changing rooms attached. Bathrooms and showers are separated by gender. The $23 entrance fee includes cloth swim cap, towel, shower gel, shampoo and conditioner. I would recommend bringing flip flops and and a second towel. It was cold and rainy the day I visited, so the hot springs were perfect to warm up. There are not a lot of chairs or chaises to sit on and even fewer under cover. After a few hours in the pools, I had lunch at the hotel’s restaurant. I love good food whether it be prepared by a fancy chef or Abuela cooking traditional food. This was good food. The fresh guava juice was the best. The fresh Trout and shrimp in garlic sauce with sautéed veggies and fried green plantains was grilled just right. The meal was simple but well prepared and so delicious. It was also well priced at $22 including a yummy hot chocolate which I had as my desert. So glad I listened to the reviews and ate here after leaving the thermal baths. Overall a good day trip from Quito to relax.

The tour to the hot springs were absolutely amazing. It was a really relaxing day and David shared so many interesting facts during the tour, I can really recommend 😊

Oh my goodness, what a fantastic day. First, My tour guide, Jen, was absolutely incredible—a true professional. She arrived at the meet-up location early, and as we drove to Papallacta, she answered many questions about Quito. I have never met a more knowledgeable tour guide. In addition, Jen knew about every PLANT at Papallacta. She is a walking book of knowledge. I must say that Jen was always available and allowed me to have alone time. I even took a nap in the car on the way back. And she played my favorite song, Beseme Mucho. Jen was absolutely amazing. If you go on this experience, please ask for Jen. You must do Papallacta; it is so relaxing. The hot springs take away your stress. I spent 4 hours in the hot springs. There are 15 different pools. The food was amazing. I had the fish. The nature walk was what I need to to further relax. We could not see the lagoon because of the fog; we were on a mountain. TIP: This tour company will send you a check list of items to bring, please follow that check list. Other than that, Enjoy. Oh, my God, what a fantastic day. First, my tour guide, Jen, was absolutely amazing, a real professional. He arrived early at the meeting place and, while driving to Papallacta, answered many questions about Quito. I have never met a more knowledgeable tour guide. Besides, Jen knew all the Papallacta PLANTS. She's a walking book of knowledge. I must say, Jen was always available and allowed me to have time alone. I even took a nap in the car on the way back. And he played my favorite song, Kiss Me A Lot. Jen was absolutely amazing. If you experience this, ask about Jen. You should make Papallacta; it's so relaxing The hot springs take the stress out of you. I spent four hours in the hot springs. There are 15 different pools. The food was amazing. I had the fish. The nature walk was what I needed to relax even more. We could not see the lagoon because of the fog; we were on a mountain. TIP: This travel company will send you a checklist of the items to bring, follow that checklist. Other than that, enjoy.

The pool in the middle of all the windows and doors, the rooms windows on the corridor where all the guests pass by, the rooms so tiny that you can hardly open a suitcase next to the bed and still move around the room, mediocre Service, the restaurant resembles a huge dining room... the wooden corridor on the rooms creates a Noise level where you definitely cannot sleep..

Nice location and pools. Excellent weekday jaunt. Served cold squeezed, "cheddar" cheese on store bought round chips for the airport value experience of $ 8.00 "nachos". It's Best to eat outside the premises as even the trout was $10 a plate less and much better quality. I wonder if the coffee is instant?

This was an amazing trip! David was a great tour guid and I had so much fun at the thermal pools and also with David. He’s very knowledgeable and gave me a lot of information on our trip to and from the pools. Would recommend highly and thank you for this nice day!

The spa pools are lovely. There are five pools of different sizes and water temperatures (hot spring water is cooled with river water to approximately 100 degrees F). There is also a cold, plunge pool, which we did not take advantage of. The spa area is beautifully landscaped with lovely views of the surrounding mountains. The spa includes a restaurant and offers other services such as massages. The spa is about 1.5 hours from Quito and well worth a day's visit.

We were on a round trip one day there. Very cozy small rooms, thermal baths right in the courtyard in front of the rooms. Nice food. We also did the nature trail, saw countless orchids there and even a tapir in the distance.