Plaza Premium Lounge del Aeropuerto Internacional de Vancouver
Descripción
Relájese y refrésquese antes de volar o entre sus vuelos en un cómodo Plaza Premium Lounge del Aeropuerto Internacional de Vancouver. Los salones están situados en las terminales nacional, internacional o de EE. UU., lo que le ofrece la posibilidad de descansar con independencia de adónde sea su vuelo. Reclínese en la elegante y moderna sala de salidas y haga uso de instalaciones de primera clase, como la ducha (salón internacional solamente), comidas deliciosas y reconfortantes, Wi-Fi de alta velocidad y zonas privadas de descanso. Elija el paquete de 2, 3 o 6 horas que mejor se adapte a su horario.
Opciones de la excursión
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Accesible para silla de ruedas
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Hay opciones de transporte público disponibles en las cercanías
- Adecuado para todos los niveles de aptitud física
- El Plaza Premium Lounge está ubicado en el área restringida del nivel de salida del aeropuerto. Debe pasar por seguridad e inmigración antes de acceder al salón; Todos los pasajeros DEBEN presentar una tarjeta de embarque en curso antes de ingresar al salón.
Opiniones(159)
Business lounge at Vancouver airport for BA customers absolutely disgusting. Apparently BA downgraded contract to this lounge from previous better facility. Space was cramped and dirty. Food was appalling. We were forced to leave and go to Pret. BA should be ashamed
Good food, good for relaxing
We travelled business class with BA and last June the lounge was excellent and as per the photographs you see here - yesterday we travelled again and it couldn’t be more different- the food was awful we didn’t touch it - no where to sit and a queue for the disgusting toilets. We will not bother again and I will be writing to BA to complain ! No idea why they have changed it but for such a beautiful airport this was a huge letdown ! Don’t bother folks
By far the worst airport lounge I’ve visited in the World. Dirty, noisy, a long queue for shared toilets and staff handling food (spaghetti) with gloves on. A constant queue for the toilets so went in the main airport. For such an upmarket airport it was dismal. Outside there is a Burberry and Omega shop then this dump
Dear Jayne, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your experience did not meet your expectations. Cleanliness, food quality, and maintaining a comfortable lounge environment are priorities for us, and we regret that we fell short during your visit. Your comments regarding the cleanliness, food presentation, washroom wait times, and overall experience have been shared with our management team for immediate review and follow-up. We truly appreciate your honest feedback and hope to have the opportunity to provide you with a much improved experience in the future. Best regards, Mariline
You cannot get through security unless your airline counter is open which is only about 3 hours before your flight. Not worth investing in the premium lounge for an extended time since” you can’t get there from here”.
We booked in advance through plaza premium website. When we checked in the man at the desk was rude, looked at our checking details with all the information and said what time you booked for? 4-6 pm He seemed confused then just pointed? When we went in there was No seating available for approx 15 minutes so we had to linger around the diners and staff working. Many other people did too, it seems they do not monitor walk in people and just let everyone in. What a fiasco it was. When we did eventually get a seat , the food buffet was depleted and had to wait another 10 mins for the hot food, plus the quality and selection was poor, thank goodness for the pasta bar. What a disappointing visit to the lounge. Further no one is willing to help or answer questions even the guy at the check in counter. He was RUDE! Most likely will not be visiting this lounge in the future. It's not just about the food it's about the ambiance of the lounge, it's definitely not like they show it in the photos,
Dear Karen, Thank you for taking the time to share your experience. We sincerely apologize that your visit began with an interaction that did not reflect the level of hospitality we strive to provide. We understand how frustrating this must have been, especially after booking in advance. Your comments regarding the check-in experience and service have been shared with our management team for review and coaching. We appreciate your feedback and hope to have the opportunity to welcome you back for a more positive experience. Best regards, Mariline
Sam is an absolute G. She will get you set up and inside enjoying your food and drink. If I had 6 thumbs up, I’d give them all to her.
Dear John, Thank you for your fantastic 5-star review! We're thrilled to hear that Sam made such a positive impression and helped ensure you had a great experience from the moment you arrived. Your kind words have been shared with her, and we're sure they'll make her day. We truly appreciate your support and look forward to welcoming you back to Plaza Premium Lounge on your next journey. Best regards, Mariline
Limited choice of dishes when we entered at 5pm. Only remnants in some containers and barely warm. Tomato soup was the only hot and tasty dish on offer. One cheese cake slice offered as dessert. No breads, pastries or tasty nibbles. Staff seemed to lack enthusiasm for their work. It would have been poor value if offered at half the price. Not recommended.
Dear Steve, Thank you for taking the time to share your feedback. We're sorry to hear that the food selection and quality during your visit did not meet your expectations. We appreciate your detailed comments regarding the buffet offerings, as they help us identify opportunities for improvement. Your feedback has been shared with our culinary and lounge management teams for review. We hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Mariline
Quite liked this place. Bar was self service, choice of about 5 spirits. Beer in fridge but didn't recognise any branded beers, looked more like IPA. choice of hot or cold food which was reasonable.
Dear Lynn, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your overall visit and appreciated our beverage selection. We also appreciate your comments regarding the beer options and lounge amenities, as guest feedback helps us continue improving our offerings. We hope to welcome you back again on your future travels. Best regards, Mariline
Once you get through customs it's great and there are plenty of options lovely food and cold beer from the fridge.
