Nature Escape : Luciérnagas, Cascadas, Aguas termales con cuevas Batu

I would never recommend this company to anyone. There was no communication prior to our trip and on the day nobody turned up at the appointed time. The company did try and make amends, but we were given a driver and not a guide. The driver scarcely spoke with us. She was a terrible driver and made us both anxious. She had no consideration regarding our age - we are both in our 70s - and forced us over wet mossy rocks at the waterfall with no assistance.

We thoroughly enjoyed this as a family trip. Rajan was amazing tour guide, imparting so much interesting knowledge of the region, had a friendly/warm demeanour and nothing was too much trouble. He made us feel auper safe and secure whixh meant alot as we only landed the night before the tour. The activities were all great, a highlight for the kids was swimming in the water falls and feeding monkeys.

Had a great day with our guide. He drove us to places we would not be able to find by ourselves in Kuala Lumpur and in the country side. We really likes the monkeys and it was a perfekt finish with the sunset and the fireflies, even if the blue tears experience did not match the pictures. Really recommend this trip if you visit KL with a short amount of time

I booked this having read previous positive reviews and am now compelled to share my experience. The tour was stress-inducing from start to finished. 1. The driver was late to our pickup time. I had received Whatsapp confirmation of pickup and day schedule the night before with the driver's contact info. I called him asking for ETA and he indicated he'd wasn't planning to arrive until TWO HOURS after my confirmed pickup. I questioned that with my confirmation message and he arrived thirty minutes later (30 minutes late). 2. "Van with air conditioning" is an overstatement. Looking around us on the highway, we saw other touring companies' logos on large private buses with proper seating, air conditioning, and a microphone for the guide. That's NOT what we received. We received a packed-to-the-brim van with four air vents in the front (none in the back), no microphone, and a nearly silent guide. We rode in silence until I asked him to explain to us what we were seeing around us and even then, those in the back could not hear. Once we realized we'd need to google our own information en-route and accepted the van for what it was, we focused on the actual attractions, which were lovely and stunning. The Museum, Batu Caves, and the Firellies were all the highlights of the tour (lead by other guides and people...) Hire another company that will send a proper sized vehicle for your group, will get the time right, and provide an actual guide.

Amazing day with Aris. The Batu Caves are stunning. Feeding the silver leaf monkeys was the highlight for my kids, and Aris made sure we found a good spot and had plenty of food to hand out. The pewter and batik stops were also very interesting. And to close the day, the fireflies are a must see. The seafood dinner is also very good and easy, as Aris took care of everything. Definitely recommend this tour, as you hit several can’t-miss stops in one day.

Very grateful to our private tour operator Rajin. A lovely gentleman. The car was comfortable and air conditioned as we were driven around the countryside with stories of Kuala Lumpar. Answered all questions we put to him, very knowledgeable. This tour was amazing. The dinner was fresh and delicious. The locals were all very welcoming and the monkeys are gentle when they climb onto you. Would highly recommend this door, Rajin went above and beyond service. Thank you to everyone whom made this tour possible. Kia Ora, Wiremu and Kiri xox

Brilliant trip - a real great way to explore outside KLCC. Our guide Fauzi was great fun and really knowledgable. The entire tour was interesting and well organised, and gave us a great appreciation for Kuala Lumpur, it’s history and culture.

Overall this was a very good tour. Rajan the driver and guide did a great job today with adapting the schedule to do things that were interesting since we had time to spare before the fireflies in the evening. He was courteous, knowledgeable, and funny. One of the better guides I have had in quite a long time. The tour as a whole was well organized and thought out. There were little to no unanticipated variables and the the experience overall was very good. If you have a day to spare in KL I would highly recommend this tour. It’s got a little bit of everything.

Raja is an excellent tour guide, I would like to highly recommend him. He was very flexible and showed me also places that were not in the tour description. Also, he is very knowledgeable, gave me a lot of interesting information about the places we visited. I enjoyed every place I saw on this tour. Well worth doing this excursion.