Mera VIP Lounge en el Aeropuerto Internacional de Cancún
Descripción
Aprovecha al máximo tu experiencia de salida del aeropuerto en el Mera Business Lounge, la zona más exclusiva del aeropuerto de Cancún. Disfrute de una comida completa del menú buffet y a la carta y tome sus bebidas favoritas en el bar abierto. Evite las aglomeraciones y las largas filas de espera en las cafeterías y restaurantes, y relájese y relájese en nuestros cómodos sillones o sofás. Además, su acceso incluye wi-fi, uso de estaciones de carga y llamadas telefónicas nacionales. El salón internacional Terminal 4 está equipado incluso con cápsulas para dormir y duchas (sujeto a disponibilidad). Para una experiencia más rápida y fluida, los huéspedes con reservas de pago no necesitan esperar en la fila a su llegada. Ve directamente al anfitrión, muestra tu ticket de reserva y disfruta de acceso instantáneo
Opciones de la excursión
Itinerario
Horario: 5:30 am a 9:30 pm Los huéspedes con reservas de pago no necesitan esperar en fila a su llegada, su boleto proporciona acceso garantizado si hay asientos disponibles.
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Accesible para silla de ruedas
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Hay opciones de transporte público disponibles en las cercanías
- Las opciones de transporte son accesibles para sillas de ruedas
- Todas las áreas y superficies son accesibles para sillas de ruedas
- Adecuado para todos los niveles de aptitud física
- Los medios impresos, como periódicos y revistas, no están disponibles.
- Los servicios de spa no están disponibles.
- Los días 24 y 31 de diciembre el horario de funcionamiento podría modificarse por festivos
- El pase solo es válido para salidas. Los viajeros que llegan no son elegibles para el acceso.
- A su llegada, identifique la línea para clientes pagados o con reservas válidas, para que no tenga que esperar en la línea general.
- Usted es un cliente pagado, así que por favor a su llegada, diríjase directamente al anfitrión y muéstrele su boleto de entrada o vale, esto le ayudará a identificarlo como un cliente pagado y le proporcionará acceso.
- Tenga en cuenta el tiempo de check-in y documentación de su aerolínea al reservar su acceso a la sala VIP. Recomendamos dejar tiempo suficiente para completar todos los trámites requeridos en el aeropuerto antes de ingresar a la sala VIP, ya que este tiempo puede reducir su estadía general.
- Durante los tiempos de viaje ocupados, el salón puede experimentar una gran demanda. El acceso está garantizado, pero las zonas de estar pueden asignarse según disponibilidad
- Este salón se encuentra en una terminal específica. Asegúrese de que su vuelo sale de la terminal correcta antes de reservar, ya que el acceso entre terminales está restringido.
- Los huéspedes son responsables de supervisar su propio tiempo de embarque. Recomendamos salir del salón con tiempo suficiente para llegar a su puerta.
- Los niños son bienvenidos, pero deben estar acompañados por un adulto.
Opiniones(1,923)
Great option to get away from the crowed times. Not big at all but great service and people. They however need to made the bathrooms bigger.
Thank you for your feedback! We're glad to hear you enjoyed the peaceful atmosphere, as well as the great service from our team. We also appreciate your suggestion regarding the restroom facilities and will share it with the lounge management as we continue working to improve the guest experience. We hope to welcome you back again soon! What To Do In Cancun Customer service team
The front desk services person Joakin was not helpful when I asked for the supervisor wich was Mary carmen she was not helpful either. The place was not clean plus really loud. I would not waste my money or time in this place.
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, particularly regarding the customer service, cleanliness, and noise levels. Your comments are important to us, and we will share them with the lounge management team so they can review these concerns and work on improving the guest experience. We appreciate your feedback and regret that we fell short during your visit. What To Do In Cancun Customer service team
Needs some work. Place is too small. Food was not the greatest.
Thank you for your feedback. We're sorry to hear the lounge and food did not fully meet your expectations. We truly appreciate your comments, as they help us identify areas for improvement. We hope to have the opportunity to provide you with a better experience in the future. What To Do In Cancun Customer service team
They didn’t have my Viator reservation. Would never use again. They had to verify with Viator and it took extra time for this. Once I got in drinks were good but food was lousy. Service was abysmal and it was so crowded. Literally never again.
Dear Diane, Thank you for taking the time to share your feedback about your experience. To help clarify the situation for future guests, we noticed that your flight information was not included with your reservation. This information is required to process the booking correctly and ensure we provide our on-site partner with the necessary details. However, once you arrived at the lounge, our team was able to verify your information and provide you with direct access in less than three minutes. Thank you again for your feedback and we hope to have the opportunity to serve you again in the near future.
The food really wasn't edible . It was nice to sit in comfort with phone charges
Thank you for your feedback. We're glad you enjoyed the comfortable seating and charging stations. We also appreciate your comments about the food and will share them with the lounge team as they continue working to improve the guest experience. What To Do In Cancun Customer service team
Seats were reserved for us. Food was good. Great experience. Would recommend Viator used them in many countries
Thank you for your kind review! We're delighted to hear you enjoyed the reserved seating, the food, and your overall lounge experience. We truly appreciate your recommendation and hope to welcome you again on your next visit to Cancun! What To Do In Cancun Customer service team
There are 2 lounges in terminal- one on either end. Ticket did not specify which. Beautiful lounge with a variety of seating types. I wouldn’t exactly call it child friendly but children are allowed. There was a small buffet with hot and cold choices. Everything looked and tasted fresh.
Thank you for your feedback! We're delighted to hear you enjoyed the lounge, the fresh food, and the comfortable seating. We also appreciate your suggestion regarding clearer instructions about the lounge location and will share it with our team to help improve the experience for future guests. What To Do In Cancun Customer service team
Our resort in Cancun offered a complimentary shared shuttle to the airport so we arrived earlier than if we had a private transfer, which prompted us to purchase lounge access. Check-in to VIP lounge was easy and we were immediately greeted upon entry. Plenty of seating with abundance of tables. Upon arrival the food options were breakfast/brunch along with a full bar and a cooler with NA and alcoholic drinks. Food changed over as it approached lunch time. (Pork tacos, tortilla chips, chicken veggie soup, chicken breasts, sandwiches, salad, pasta salad, snack chip- hearty to light options). TVs lined the walls and soft music played through our stay. We saw 3 or 4 sleeping pods for those to grab a quick nap and clean bathrooms. We stayed the full 3 hour limit and felt like the cost was worth it. We were able have a graze, enjoy 3+ drinks and relax in comfort before our flight back to the US. Staff periodically checked to see if we needed another drink. Lounge does offer premium food and liquor options for an additional charge; however, we don’t partake in the upgrades.
Thank you for your wonderful review! We're delighted to hear that you enjoyed the lounge, the food and drink selection, and the attentive service from the staff. It's great to know you were able to relax comfortably before your flight and found the experience worthwhile. We truly appreciate your recommendation and hope to welcome you again on your next trip! What To Do In Cancun Customer service team
The Mera VIP lounge was beautiful, super comfortable, not crowded, great food and drink selection, very pleased! My only constructive feedback would be with Viator; it would be most helpful if steps instructed customer to simply present online ticket at the lounge, and mention the closest gate number versus indicating a meeting place to pick up tickets in a totally different terminal, which was confusing and turned out to be not the case. Luckily I didn’t have to go from terminal 3 to 4, so it worked out and the lounge experience was excellent!
Thank you for your feedback! We're happy to hear you enjoyed the lounge and appreciate your comments regarding the arrival instructions. We're glad everything worked out and that you had an excellent experience. What To Do In Cancun Customer service team
Check-in was easy and lounge was clean and well maintained. Food was good and was quiet away from hustle of the airport.
Thank you for your feedback. We are glad to hear you enjoyed the lounge experience. We hope to see you again soon. What To Do In Cancun Customer service team
