Lisboa: Palacio de Pena, Cabo da Roca, tour privado a Cascais

While a vehicle breakdown is an unfortunate event, the subsequent handling of our refund was a major disappointment. Our tour lasted only 30 minutes before the van broke down. The driver then requested that we physically push the vehicle backward into oncoming traffic on a busy road, creating a severe safety hazard that ultimately left us stranded.   Despite an immediate promise of a full refund, it has been a month of frustrating communications to get a resolution. While management claimed in writing that "customers are king," their actual response was filled with continuous delays, excuses, and multiple missed deadlines to refund us. The issue here is not the mechanical failure itself, but the lack of proactive communication, lack of transparency, failure to commit to agreed deadlines, broken trust, and deeply unprofessional customer service that followed.

Where do I start? This was easily one of the best yours I've ever experienced in my life so far. Christiano went above and beyond to make sure our first time in Lisbon would not be our last. From the moment he picked us up to the many amazing stories we've had. If I never got to see Sintra im at least glad I got to experience a tour with Christiano and eat at his amazing suggestion for a restaurant. Thanks again! Merci beaucoup!

We made two excursions with Cristiano and Laura during our stay in Lisbon. Vintage van tour concept and private with them is quite unique. They are kind, know Lisbon very well and the surroundings, speak several languages, these are excursions that will never be forgotten. To do and to redo without any hesitation....

Cristiano was terrific! He took us everywhere we asked. Pena Palace was unbelievable. Well worth the money. It was the best day of our trip.

Christiano was friendly, informative & honest about everything. He arrived on time, was happy & positive, he shared lots of information about Lisboa that we would not have known, he gave us as much time as we needed in different spots along the way, our lunch stop was AMAZING, the food was fabulous and the views were spectacular. We finished at Pena Palace which worked off our lunch 😂 with a good 15 min walk uphill. To finish we were given names of authentic Portuguese restaurants to try for our last dinner here, this was sent through to us promptly from his wife Laura with links to his recommendations. Thank you from Sharon, Bob, Elaine & Paul from Australia 🩷🩷🩷

What a fantastic day! Couldn’t think of a better full-day excursion from Lisbon: Cascais and Sintra are must do’s on everyone’s Portugal trip. Christiano is excellent company, very knowledgeable and a good chauffeur of the 1970 Volkswagen. Not cheap, but excellent value for money!

Of all our extraordinary experiences in Lisbon, spending the day with Christiano had to be our favorite. It was like traveling with a family member in a most unique VW minibus.

The best tour on our 3 week trip! My parents love Volkswagens and this was a treat for them along with the sights and food! Christiano was an excellent guide. Highly recommend the tour!

One of the highlights of our trip was a tour of Caiscais, Convento do Capuchins, Regaleiria, Pena Palace and lunch at Azenhas Sdomar which would not be possible without Christiano’s presence. He is knowledgeable, patient, friendly, professional and hardworking. The VW van was such a novel way of travel and all the information that was provided was priceless; in fact, the price of this tour is such a bargain. The ease of getting around with someone who knows the roads is worth every penny. If you are on the fence about booking this tour, it is a no- brainer- book it. Watch Ian and Anna’s video which features parts of this trip.

Bravo to Christiano for an unforgettable experience taking us to Cascais, Pena Palace and Sintra. We stopped in the quaint town of Colares and indulged in a delectable lunch at Azenhaus Do Mar. The culinary delights were exquisite and the views were simply awe-inspiring. Christiano generously shared his vast knowledge of the area and traveling in his VW van (which actually belongs to his lovely wife, Laura) was a true delight! This is an absolute MUST DO when visiting Lisbon!!