Excursiones/Cancun/Ferry de ida y vuelta a Isla Mujeres desde Cancún
Viator · grupo de hasta 99 pers.

Ferry de ida y vuelta a Isla Mujeres desde Cancún

3.3(50)Cancun1 hora
VIATOR2.3(16)TRIPADVISOR3.8(34)

Descripción

Experimente el mejor viaje en ferry de ida y vuelta de Cancún a Isla Mujeres, combinando comodidad, tranquilidad y velocidad para un viaje inolvidable. Disfrute de asientos ergonómicos y espaciosos, interiores con aire acondicionado y una cubierta superior con vistas panorámicas y una refrescante brisa marina. Las comodidades a bordo incluyen pantallas de televisión, refrescos, un bar y baños, mejorados por la estabilización de última generación para un viaje suave. Estos ferries ofrecen salidas convenientes y flexibles desde la mañana temprano hasta la noche. El boleto de regreso abierto, válido por hasta 48 horas, te permite explorar Isla Mujeres a tu propio ritmo antes de regresar a Cancún. Elija este servicio de ferry para una experiencia de viaje perfecta y agradable. ¡Reserva hoy mismo tu billete y empieza tus vacaciones de ensueño!

Opciones de la excursión

Ferry desde Playa Tortugas
  • Punto de partida: UltraMar Playa Tortugas, Blvd. Kukulcan km 6.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., México
Ferry desde Playa Caracol
  • Punto de partida: UltraMar Playa Caracol, Blvd. Kukulcan Km 9.5, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., México

Lo más destacado

Ferry redondo a Isla Mujeres
Aire acondicionado
Servicios a bordo

Qué incluye

Incluido
Ferry redondo a Isla Mujeres
Aire acondicionado
Servicios a bordo
No incluido
Transporte al puerto
Comida y bebidas (disponibles para su compra)

Valoraciones de viajeros

3.3
50 opiniones
5
20
4
10
3
2
2
2
1
16

Información importante

  • Accesible para silla de ruedas
  • Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
  • Hay opciones de transporte público disponibles en las cercanías
  • Los bebés deben sentarse en el regazo de un adulto
  • Las opciones de transporte son accesibles para sillas de ruedas
  • Todas las áreas y superficies son accesibles para sillas de ruedas
  • Adecuado para todos los niveles de aptitud física
  • El billete sólo es válido para la ruta seleccionada y para la fecha de salida seleccionada. Sin embargo, el regreso a Cancún se podrá realizar dentro de las siguientes 48 horas desde la hora de salida.
  • Además, se admiten mascotas y bicicletas a bordo, y se puede llevar una pieza de equipaje de hasta 25 kg (45 cm x 70 cm x 27 cm).

Opiniones(50)

J
Jenn H
June 27, 2026
Efficient, Comfortable, and Entertaining

We had a great experience taking the ferry to Isla Mujeres. Boarding was organized, the staff was friendly, and the ride was smooth. The vessel was clean, air-conditioned inside, and had plenty of outdoor seating if you wanted to enjoy the ocean views. The crossing itself was quick, and we appreciated how efficient the entire process was. We were traveling as a family, and everything from ticketing to boarding was straightforward. If I had one suggestion, it would be to provide a little more information about the return schedule and boarding process for first-time visitors, but overall it was very easy to navigate. We would absolutely use this ferry service again on our next trip to Cancun.

V
victor_t
May 30, 2026
Exceptional

Safe and very dependable. It was fun to see the mariachi sing every one enjoyed his music. He played music every one knew.

E
Elizabeth E
May 24, 2026
Run from this agency, the tickets are not real

DON’T BUT FROM THEM. They didn’t sent the qrcode requested at the ultramar ferry. Went I called the numbers and WhatsApp them, no one answered. I had to buy another ticket at the ferry because their voucher is not valid there and they offer no support at all!! I want my money back

Respuesta del operador

Dear Elizabeth, We are sorry to read about your experience. However, as reflected in the Viator chat history, the corresponding tickets and QR codes were sent in advance prior to your service date. For this reason, we are unable to proceed with the requested refund. Greetings from the Amigo Tours Quality Team, Daniela

K
kdownes68
May 14, 2026
Cruise ferry

We used this ferry on 2 occasions and very happy with experience on both occasions. Highly recommend.

D
Dan_T
May 8, 2026
SCAM do not waste your money!!!

No one at the docks had heard of Amigo. I had to purchase another ticket because they never sent me a ticket! SCAM!!!

Respuesta del operador

Dear Customer, thank you for sharing your experience with us. We are sorry to hear about the inconvenience you faced at the docks. We would like to clarify that Amigo Tours is a serious company that maintains constant communication with travelers in order to provide all necessary information and assistance before the activity. Additionally, all tickets and service details are sent within the established time frame through the communication method selected by each customer. We appreciate your comments, as they help us continue improving our coordination and support processes. We hope to have the opportunity to provide you with a smoother experience in the future. Best Regards, Quality Department of Amigo Tours - Claudia

D
Daniela_M
March 17, 2026
Bad service. I couldn’t open my ticket so I had to buy a new one at the dock. They won’t refund it for some reason

I had to buy another ticket as mine wouldn’t open at the dock . When I went into my Visitor tickets nothing showed up

Respuesta del operador

Dear Daniela, Thank you for sharing your experience with us. We have checked our system and can confirm that the tickets were sent correctly. We sincerely regret the inconvenience you encountered at the dock and understand how frustrating this situation must have been. We appreciate your feedback and will continue working to improve our processes and avoid similar situations in the future. Best Regards from the Quality Department of Amigo Tours- Claudia

D
Destinee_W
March 5, 2026
Refused refund, bad costumer service!!

I purchased 4 round trip tickets to Isla mujeres but one person in our group got sick so we could not go. I was told they would process a refund but later received an email declining to give the refund. My trip was purchased less than 24 hours in advance. I would not recommend this company, just in case something happens. Horrible customer service!

Respuesta del operador

Dear Destinee, thank you for sharing your feedback. We are a serious and responsible company, and our cancellation and refund policies are clearly published on our website. We always advise reviewing them before any booking to ensure the best experience for each client. We regret the situation you experienced. Best Regards from the Quality Department of Amigo Tours-Claudia

Y
Yessica_R
December 29, 2025
Super recommended

Super recommended, good service, they send you your tickets without problem and if you have any doubt they attend you very quickly....

Respuesta del operador

Estimada Yessica_R, Muchísimas gracias por compartir su experiencia y por recomendar nuestro servicio de manera tan clara y directa. Nos alegra enormemente saber que todo el proceso fue sencillo para usted: desde la atención que recibió hasta la entrega de los boletos sin complicaciones. Agradecemos también que destaque la rapidez con la que atendimos sus dudas. La comunicación cercana y eficiente es fundamental para que los viajeros se sientan seguros antes de iniciar su experiencia, y es muy gratificante saber que este aspecto funcionó tan bien para usted. Gracias nuevamente por su confianza y por tomarse el tiempo de dejar su comentario. Saludos cordiales, Ramos, Equipo de Calidad

U
U3654SQheatherl
December 25, 2025
Highly Recommend!

On time, plenty of seating (indoor and outdoor), music and snacks on board. The ride was beautiful and quick from Cancun to Isla Mujeres. Inexpensive and ferry leaves every half hour. FYI: Ubers cannot pick up inside the ferry terminal. You will get picked up outside of the terminal on the main street.

Respuesta del operador

Dear U3654SQheatherl, Thank you very much for sharing such a clear, helpful and enthusiastic review. It’s wonderful to know that your trip felt comfortable, punctual and enjoyable from the very beginning — smooth transportation can truly elevate the entire experience. Your comments about the seating options, onboard music, and snacks paint a lovely picture of a pleasant, relaxed crossing. These small comforts make a big difference, and we are delighted that they contributed to such a positive impression. Your practical note about Uber pickups is incredibly valuable for future travelers. That kind of insight — clear, specific and based on real experience — helps other visitors navigate the logistics with confidence. Thank you again for your warm recommendation. We’re truly grateful for your feedback. Kind regards, Ramos, Quality Team

K
Krista_G
July 29, 2025
Do not purchase

Do not purchase the ultrimar ferry tickets from viator! The tickets were not valid and we had repurchase tickets thru ultrimar at the ferry site!

Respuesta del operador

Dear Krista_G, In this case, we suggest contacting the agency directly; sometimes, it's not that they're invalid, but that the download process is incorrect. Best regards from AMIGO TOURS. -Judy.

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