Excursión privada de Múnich a Ratisbona en transporte público
Descripción
Salga de la capital del estado de Baviera a la majestuosa ciudad de Regensburg en tren, para disfrutar de las vistas panorámicas de la campiña bávara mientras su guía profesional completa los detalles. Descubra sus orígenes que se remontan a cuando los romanos establecieron el Castillo Regina, la "Fortaleza junto al río Regen". El majestuoso río Danubio es uno de los puentes medievales más antiguos y mejor conservados, el Puente de Piedra que resultó invaluable para comerciantes y comerciantes, uniendo Ratisbona con las principales rutas comerciales de Europa, garantizando su rápida prosperidad. Maravíllate con el Schloss Thurn und Taxis, un palacio de la ciudad que todavía está en manos de la antigua familia aristocrática y es uno de los pocos ejemplos sobrevivientes de palacios que todavía usa la nobleza en Alemania. La Gran Catedral se erige como un ejemplo clásico de la arquitectura gótica bávara y alberga el "Regensburger Domspatzen", el impresionante casco antiguo bellamente conservado, declarado Patrimonio de la Humanidad por la UNESCO desde 2006.
Opciones de la excursión
Itinerario
Disfruta de un hermoso viaje en tren desde la capital del estado de Baviera hasta la majestuosa ciudad de Ratisbona.
La Catedral de Regensburg, también conocida como la Catedral de San Pedro, es una importante arquitectura gótica en Alemania.
El majestuoso río Danubio es uno de los puentes medievales más antiguos y mejor conservados, el Puente de Piedra que resultó invaluable para comerciantes y comerciantes, uniendo Ratisbona con las principales rutas comerciales de Europa, garantizando su rápida prosperidad.
Es un palacio de la ciudad que todavía está en manos de la antigua familia aristocrática del mismo nombre hasta el día de hoy, uno de los pocos ejemplos sobrevivientes de palacios todavía en uso por la nobleza en Alemania.
Disfruta de un hermoso viaje en tren desde Ratisbona hasta la capital del estado de Baviera.
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Hay opciones de transporte público disponibles en las cercanías
- Adecuado para todos los niveles de aptitud física
Opiniones(2)
I was contacted the mid afternoon day before by Global Guide Services to let me know the name of our guide and his contact information. Our tour guide Tom contacted me soon after to communicate challenges regarding our Regensburg tour. The 1.5 hour rail ride would be 2.5 hours on the expeditious train or 3+ hours on a slower train plus a bus transfer. I wanted to cancel because I have an 80 + year in my group that would not be able to manage a 5 hour round trip or a 6+ hour round trip. Even though I told Tom I wanted to cancel, Tom was quick to suggest an alternative plan of replacing Regensburg with a tour of the Nymphenburg Castle plus a Museum tour. I agreed. After getting off the phone I tried contacting Global Guide Services directly to cancel given that the tour logistics is challenging. I could not get through to the office at 3:15pm and there is no voice mail option. I repeatedly called both the regular and emergency phone numbers that were given to me in their communication. We went with our alternative plans. We visited the Nymphenburg Castle. Tom is an excellent guide. He has exhaustive knowledge of the castle. During the course of the tour, he let us know he is sick with a cold. He didn’t disclose this fact to us when we met up in the morning for our tour. Given he was sick, we didn’t want to get sick, he should go home and rest, we gave our permission for him to leave after we had lunch together. When Global Guide Services didn’t answer my repeated phone calls, I should have called Viator directly to initiate the cancel request given the logistics of the original tour were unacceptable. Also, there should be agreements between Global Guide Services and a tour guide regarding when they become ill and need to excuse themself from a scheduled tour.
Dear Customer, The tour description clearly states that this is an excursion using public transportation, and that the transportation fee and ticket purchase are not included. As the customer, you are responsible for purchasing and organizing your own transportation to Regensburg. This was not done. The guide therefore supported you by checking train options and informing you accordingly. The guided tour in Regensburg could have taken place exactly as described, even if the train connection required additional travel time. This does not constitute a valid reason for cancelling a tour within the cancellation period. You are holding us responsible for an element of the tour (transportation) that is explicitly not part of our service. Additionally, you participated in a four-hour tour with Tom as an alternative arrangement, and you also invited him for a lunch that lasted approximately two hours. It took six hours of service before you raised any concern about his condition. You used and enjoyed the service, as stated in your own review, and then requested a refund and indicated that you do not intend to pay the guide’s fee. Your decision one day earlier to switch from the Regensburg excursion to a Munich tour further proves that you had no intention of cancelling the booking at that time. We have clear agreements with all our guides regarding health requirements and fitness to guide. Tom has been working with us for more than 15 years, and our founder has been an official guide for 26 years. We are fully familiar with the professional standards of our industry, and external instruction on this matter is unnecessary. Using a guide’s services for six hours while later claiming he was unfit, and simultaneously requesting a refund for a service you received and enjoyed, is not acceptable.
A great city to visit, plenty to see, good food. Many day trips that could be made to Regensburg, Salzburg, and of course do not miss Neuschwanstein.
Thank you for taking the time to share your positive experience. We're delighted you enjoyed our tour.
