Excursión en tierra de Nápoles : excursión de medio día a Pompeya desde Nápoles

We were picked up on time from outside shop and taken to Pompeii. We were told the guide wasn't there yet, so to come back in 20 mins - this was outside of the walls of Pompeii. We went back and he still wasn't there. He arrived shortly after but said he couldn't start the tour until the organisers who had picked us up said we could start. We were overall about an hour waiting in the sun outside of Pompeii with little explanation. Guide was knowledgeable but he seemed irritated by some people repeating questions or not having fully understood - the earpiece we had to listen to wasn't great quality so it was difficult to fully hear. We got lost from the group twice and he didn't notice as there were far too many people on the tour. Getting lost occurred if we were towards the back of the group and we got to a junction and hard to know what way he had turned - others around us were similarly getting confused. I give it 3 as Pompeii was great to see, but the organisation of the tour itself was very much lacking.

Terrible, we didn't even see half of the park, they took us around very quickly. We had to wait more than half an hour to enter and upon leaving they rushed us out very quickly and once outside, another 30-minute wait to return. They told us we would return much sooner, honestly, a deception. I do not recommend it at all, look for another alternative.

The meeting point was confusing. The guide at Pompeii was very informational and entertaining. The bus to Pompeii was poorly air conditioned but it was fine back.

Communication from the organizers were not provided, the meeting point was not clear and there was delay in pick up time. Had to reach out to organizers myself, trying to figure out from the emails who to call, glad i had Italian cell service available. The guide who picked us up, did minimal explanation, the bus was poorly air conditioned. At first we had about 15 people on the bus. Once arrived to the Pompeii site, we were handed off to the Pompeii guide who was actually very nice and knowledgeable. Bu our group got much bigger with 31 people in it. Tour itself was good. But the organization of it all was poorly conducted

This was a last minute booking for us. Initially we were not sure we had found the correct meeting point from the instructions - the blue sign described is a parking sign. The better description is to meet between the two security boxes next to the parking lot. I called the number of the tour company to verify we were in the right location, since we didn't see anyone with a sign with our names on it. (But there were two other tour operator people with signs with names). I think the organizer was not punctual - eventually she appeared with a sign with our name on it. She pointed us to the tour bus which we then walked towards, on the street like a block away. The tour bus had about 30 people inside, was clean and comfortable. At Pompeii, the guide was decent. It was a little hard to understand her due to her accent, but with time, became easier to understand. The over-ear microphones helped a lot. The tour guide was knowledgeable and described a lot of facts, but not really a storyteller. She was ok for adults but it was hard for kids to maintain attention in the heat and sun (despite umbrellas and hats). At the end of the tour, we were divided by location drop off, and ours was return to port, so we had to wait 40 minutes for the bus. In that time, we had pizza at the Hotel Vittoria restaurant right across the street from the pick up point. The pizzas were delicious. Overall the tour experience was a decent experience, but I think they need to rewrite the instructions for the meet up point.

We picked up the tour from the cruise terminal and it is all a little chaotic but we found/were found by our tour organiser. Nice small bus, short trip to Pompeii and a very good guide around the site who made it very interesting. Then bussed back to Naples. Well organised. The only thing I would suggest is for the tour organiser to do a little welcome speech when all in the bus with information on how long it is to Pompeii and how the morning will play out etc. Once in the bus nothing was said.

Our tour guide Maria was very informative. The transportation arrived as promised. I would book with them again

Our guide maria was excellent very informative and easy to understand us her safety for us was noticed with the uneven footpath and the got Sun. Maria was easy to understand we throughly e joyed the tour thank you I would highly recommend this tour

Picked up from Stazione Marittima, once all tourists were together we were marched across the concourse where there were several other tourist groups. Twice our group merged with other groups and tourists could easily have become separated from their group because we couldn’t see the guide who was only 5ft tall! Then she left half the group on a corner while she boarded a coach with some of the group and we didn’t know where she had gone. We found her only by luck! The Coach driver nearly tipped everyone out of their seats exiting the port as he scraped a parked car and slammed the brakes on! He didn’t stop afterwards! Once at the site she told us our guide would be 10minutes and we stood waiting for 20minutes until someone went to ask what was going on. The tour guide at Pompeii was very knowledgeable, her English was good but for some people her Italian accent made her difficult to understand through the headset. We underestimated the length of walking tour so we struggled a bit but it was a very good tour. The return trip was with a different tour guide and coach driver so we weren’t sure what was happening. After returning to the meeting point from the tour we were told to meet back in 5minutes which seemed pointless. We were again kept waiting another 10minutes until all our names were called for the return trip. The return coach trip was uneventful.

great Tour, very interesting. Guide took her time & answering all questions. Wear your walking shoes! Was tired, but enjoyed every minute of the 1/2 day tour.