Entrada sin colas para la Alhambra y el Generalife con guía
Descripción
Disfrute de acceso garantizado y sin colas a la famosa fortaleza de la Alhambra y a los jardines del Generalife. Conozca más sobre la Alhambra con un guía oficial y déjese llevar por la belleza y la arquitectura de este sitio declarado Patrimonio de la Humanidad por la UNESCO.
Opciones de la excursión
Itinerario
Punto de Salida del Tour : My Top Tour Tickets Office (Paseo de la Sabica no32, junto al Hotel Guadalupe)
La Alhambra, situada en el cerro de la Sabica, es una ciudad palatina andalusí. Su nombre proviene del color rojizo de sus muros, proveniente de la propia arcilla de la tierra (Al-Hamra en árabe). Está formada por un conjunto de palacios, jardines y fortaleza donde antes había una alcazaba dentro de la propia ciudad de Granada, su función principal era servir de alojamiento al monarca y a la corte del Reino Nazarí de Granada. También hay asentamientos cristianos, como el palacio de Carlos V y la iglesia de Santa María, construida sobre la antigua mezquita. Es uno de los monumentos más visitados de España y fue declarado Patrimonio de la Humanidad en 1984. Disfruta de la visita con guía oficial.
El palacio de Carlos V es una construcción renacentista del arquitecto Pedro Machuca. El palacio es único en su estilo, formando un cuadrado con un patio circular inscrito en su interior. Es la obra más destacada del Renacimiento español.
El Generalife es la villa con jardines que utilizaban los reyes musulmanes de Granada como lugar de retiro y descanso. Fue concebida como una villa rural, donde se integraban jardines ornamentales, huertas y arquitectura en el entorno de la Alhambra. El nombre que damos al conjunto del Generalife significa literalmente Yannat al-Arif: “El Jardín del Arquitecto”, en alusión a los jardines y huertas que abastecían de frutas y verduras a la corte nazarí. Sin embargo, el palacio al que nos dirigimos, diseñado como lugar de descanso del monarca, era lo que el poeta Ibn al-Jayyab llamó “la casa real de la felicidad”.
La Alcazaba es la parte más antigua de la Alhambra, del árabe القصبة al-qaṣbah (ciudadela) era un recinto fortificado de carácter urbano, cuya función era servir de residencia real a Mohamed I hasta que se terminaran los Palacios, a partir de ahí su función fue puramente militar.
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Hay opciones de transporte público disponibles en las cercanías
- Adecuado para todos los niveles de aptitud física
- Se requiere el nombre, número, fecha de vencimiento y país del pasaporte al momento de la reserva para todos los participantes.
- Se requiere un pasaporte vigente el día del viaje.
- La visita requiere un grupo mínimo de 6 participantes para realizarse. Si excepcionalmente no se alcanza el número mínimo, se les entregará una audioguía y se devolverá la diferencia.
Opiniones(569)
Caution! Do not book! Tourist trap!! A personal guide is being sold, everything should be included, including Nasrid palaces. On site, we were then enticed with an audio tour and promised a €50 refund if we returned before 8:30 PM after the tour. The audio tour was well explained. We did not receive any money back; they said it was our fault! The Nasrid palaces are not included in the price!! Ultimately, it would have been much cheaper on the official site, and you don't have to wait in line there; that's also a sales tactic!! I complained and expressed my honest opinion upon inquiry; I was offered that a manager would contact me, but even 10 days later, nothing has happened! Stay away from my top tours!!
Hallo Heike, es tut uns leid zu lesen, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Der Zugang zu den Nasridenpalästen hängt immer von der gebuchten Option und der verfügbaren Kapazität ab, da es sich um einen Bereich mit sehr begrenztem Zugang handelt. Die in jeder Reservierung enthaltenen Bereiche werden vor Abschluss des Kaufs angegeben. Was die von Ihnen erwähnte Audiotour und die angebliche Rückerstattung betrifft, möchten wir Ihren Fall im Detail prüfen, da wir nachvollziehen müssen, welche Informationen Ihnen vor Ort gegeben wurden und was in Ihrer Reservierung vermerkt ist. Bitte kontaktieren Sie unser Kundenserviceteam mit Ihrer Buchungsnummer und der beim Kauf verwendeten E-Mail-Adresse, damit wir den Vorgang korrekt überprüfen können: https://www.mytoptour.org/contacto/ Wir bedauern, dass Sie diese Situation so erlebt haben, aber unser Unternehmen als “Touristenfalle” zu bezeichnen, ist eine sehr ernste Anschuldigung. Mit freundlichen Grüßen Ihr My Top Tour-Team
The views of the castle, gardens, and Sierra Nevada mountains are amazing. Lots of walking. Be sure to wear comfortable shoes and bring water.
Hi Nicole, thank you for sharing your experience. We’re glad to know that you enjoyed the views, the gardens and the unique setting of the Alhambra with the Sierra Nevada in the background. Your advice about comfortable shoes and water is also very helpful for future visitors. Best regards, Your My Top Tour team
The young woman who accompanied us during this visit was wonderful. Whether in terms of organization or the relevance of her comments, which delighted us. However, having visited this palace, which is not really one, more than thirty years ago, the conditions were not the same, and there were many fewer people. I found the visit to be very limited and restricted to the outdoors.
Bonjour Marie-Claire, merci beaucoup d’avoir partagé votre expérience. Nous sommes ravis de savoir que la visite avec notre guide vous a plu et que ses explications, ainsi que son organisation, ont été à la hauteur de vos attentes. Nous comprenons également votre impression concernant l’évolution des conditions de visite. Toutefois, l’affluence, les accès, les parcours autorisés et les zones visitables de l’Alhambra sont réglementés par le monument lui-même et ne dépendent pas de My Top Tour. Cordialement, Votre équipe My Top Tour
This tour is a rip off. It says Alhambra but does not include most of the important sites of the Alhambra. You do not get the Patio of Lions or Patio de Comares or any of the places that you see in pictures. Instead you get the Palace of Charles V which is free to the public. Very disappointing that Viator would resell this tour. I want my money back.
Hi Delia, we’re sorry to read that the visit did not meet your expectations. We understand your disappointment if you expected to visit areas such as the Patio of the Lions or the Patio de Comares. These spaces are part of the Nasrid Palaces, whose tickets are very limited and sell out quickly. For this reason, not all Alhambra products include access to the Nasrid Palaces. At the time of booking, the product options indicate which areas of the Alhambra are included in the visit. The Alhambra is a large monumental complex, and the itinerary can vary depending on the selected option and ticket availability. If you believe the information shown in your booking did not match the service received, please contact us with your booking reference so our team can review your case in detail. Best regards, Your My Top Tour team
STAY AWAY — this is a scam. This is not the official Alhambra website. They may not say it directly, but the site is designed to make people believe it is official. They charge five or six times more than the official price, claiming the extra cost is for “customer service,” which in my experience was extremely poor or practically nonexistent. Use the official website instead: https://www.alhambra-patronato.es/ Please check for yourself before buying. My family was scammed, and I don’t want the same thing to happen to yours. Save your family from this.
Hello Hector, we’re sorry that your experience didn’t meet your expectations. We’d like to clarify that My Top Tour is not the Alhambra’s official website, but a tourism company offering booking services, ticket management, guided tours and customer support for visitors. The final price includes not only the admission ticket, but also booking management, customer service before and during the visit, and access to our own audio guide, which is developed and updated by our team. We’re sorry if the customer service you received didn’t meet your expectations. During busy periods, response times may be longer, but our team continues to work to assist every customer as soon as possible. We understand your frustration, but labelling us a scam is a very serious accusation. We will take your feedback on board to continue improving the clarity of the information provided to customers. Best regards, Your My Top Tour team
Do not ever book a tour or buy tickets through them. They are a SCAM. They are the first on the list in the google search, but if you do some research in the prices, you will find they sell more than double-priced tickets. Unfortunately we did this after our visit to Alhambra. We were not able to go to Nasrid palaces - the main attraction, and we faced the fact at the arrival. We were part of a group of about 20 people, and the tourguide lady - Christina - said only two person will go with her to the complete tour, which includes the nasrid palaces. She also said she is doing these tours for 16 years. The others, including us were furious, but we could do nothing. And about the prices: the official site sells complete tickets for 22 euros, we bought it for 50 per person. We were not careful enough, they do this to hundreds/thousands of people constantly. I hope they will have a painful death, they deserve it.
Hi, we’re sorry to read that your experience did not meet your expectations. We would like to clarify that My Top Tour is not the official Alhambra ticket office, but a tourism company offering booking services, ticket management, guided experiences and customer support for visitors. Regarding access to the Nasrid Palaces, this depends on the product selected during the booking process and on the availability of that specific access. If you believe that your booking included the Nasrid Palaces and you were not able to access them, we would need your booking reference to review the case properly and verify exactly what happened. The final price does not only include the entrance ticket itself, but also the guided tour, the management of the reservation and the services associated with the experience. All prices and included services are shown before completing the purchase. We understand your frustration, but calling us a scam and wishing harm on our team are very serious statements. Best regards, Your My Top Tour team
The ticket does not include entrance to the Nasrid palaces which is what everyone understands as the Alhambra. It's a visit to the Eiffel Tower but you can't go upstairs, just see it from the outside. A scam let's go.
One of the worst tour experiences we’ve ever had. I rarely write reviews, but in this case I genuinely feel it’s important to warn others. When we tried to book tickets to the Alhambra two months in advance, the official website redirected us to My Top Tour. As soon as they received our payment, we were flooded with emails—mostly in Spanish—which made communication unnecessarily difficult. Their app was also very confusing and not user-friendly. Things got worse when we arrived in Granada. Our tour time had been changed without proper notice. The company claimed they had contacted us via email and WhatsApp—but we don’t even have WhatsApp. When we questioned this, the staff became rude and dismissive instead of trying to resolve the issue. At one point, we even witnessed them throwing cash at an elderly couple who were asking for a refund after having their reservation mishandled. That alone was shocking and unprofessional. Unfortunately, the tour itself didn’t improve the experience. Our guide, who went by “Hannah,” openly stated she disliked hearing “Hannah Montana,” which set an odd tone from the start. She seemed frustrated and disengaged throughout. The tour felt rushed, questions were met with irritation, and several people’s audio devices kept cutting out. Rather than addressing the issue, she blamed the group for not keeping up. If you’re visiting the Alhambra and end up with this company, I strongly recommend skipping the guided tour and opting for an audio guide instead. At least you’ll be able to move at your own pace, actually hear the information, and enjoy the experience without feeling disrespected.
Great, our guide Carmen excellent!!!. A lot of knowledge and very nice. I'll repeat again. I really loved it.
Agencies like this are scammers. I booked 5 tickets to Alhambra 2 weeks before my trip. 48 hours earlier I received an email saying there were problems with the ticket office and was offered an alternative tour of the Albaycin (which I could do myself). I insisted on getting my tickets since I was already in Andalusia. I haven't heard back. Basically, since it is very difficult to have tickets on date, they offer you the package and then with an excuse ask you if you want to do something else so they still secure the earnings. I learned that you should always book tickets on official websites and avoid these unserious sites.
