Entrada sin colas al Museo del Vaticano y a la Capilla Sixtina Pase rápido

The visit was cancelled on the eve, infamous that the deadline was a national holiday. Now, the moment I bought it would be a national holiday. Why did they sell? Why didn't they warn you sooner? Unfortunate, even with the refund of the amount paid.

We booked the 8:30 time slot. Arrived at 8:10. We were told our time was moved until 10:30, with no prior notice. We then spent money on taxis to go other places, costing us around 50 euros. When we came back for the 10:30, the “skip the line” was a line that included 200 + people in front of it. Would not recommend this company.

We missed our original Vatican visit day, so I had to quickly book a new visit the night before. Booking was fast and efficient and we received our entry tickets for the 8:00 time slot. Thanks to the clear instructions, we were the first ones in and had time for a nice breakfast at the cafe before exploring the museum.

Arrive more than 15 minutes early. The office took too long to print our tickets and we missed getting the guided experience.

This was a step into history for sure. The ceilings were incredible works of art. Some of what we saw was better than the Sistine Chapel.

Really disappointed - after being told our visit time to the Vatican was delayed even after asking a number of times. The guide who was due to print off tickets eventually told us that it would be 30 minutes plus later than expected, but couldn’t confirm timings. We questioned whether there was any possibility that we could cancel as we were likely to be running late for other things that had been arranged that day. Thé guide then disappeared for another 15/20mins while we waited with no idea what was going on. Eventually on returning we asked if the visit was still on for 11am to which he announced he had cancelled our booking!!!! So after spending an hour waiting I then find out no visit I spoke to your support team over the phone who were really helpful and a refund email and full refund were issued promptly. The annoying issues were the rudeness of the employee, the fact that I had travelled that day to the area for a trip I had paid over £130 for that never happened. The following day I was leaving Rome so had no chance to rearrange. A real shame and no Vatican visit!!

It really is skip-the-line! This was our 2nd time at the Vatican. The 1st time we did the museums & St. Peter's w/ a guide, which was wonderful! Especially since we were w/ my mother who has limited mobility. This time was just us 2, no St. Peter's & no guide. I wish we would've used one. Maybe next time!

Cool guy, but he gave us the wrong Tickets (30 min later than booked). Overpriced in reference to original ticket value, but that was on us not buying ticket from venue before coming to Rome

The tour company couldn't accommodate my timing eventhough I booked it 2 months in advance. They told me thr night before that there were no tickets and moved it to the following day and booked it at 3 different timings. We couldn't be all attend at the same time. On top of it they weren't professional enough when we went to their office. And one of the lady showed me from far away about the lineup and using pics as to how to maneuver around inside to get the tickets. Wasn't acceptable for the fiat timers in Rome. This didn't happen on any of my other tours I booked via Viator

We booked this before coming out to Rome then the day before I get a phone call saying they had to move us from 9:30 to 2pm and they would also give us a guide for the inconvenience. We rearranged our plans and were very confused as we booked the slot so didn't understand the issue. Then we got a message saying it had been changed to 8:30 and we had to change plans again and there was no longer a guide included. We were told we had to be there at 8:30 sharp or we wouldn't get in which wasn't true. While queing to get in a staff member kept sending us to the wrong waiting line. Getting in was super stressful but we finally got in and it was well worth it!