Entrada al Aquaplus
Descripción
Acqua Plus es, con mucho, el parque acuático más popular de la isla de Creta. Desde hace veinte años, ofrece una gran diversión y un buen servicio a más de 100000 clientes satisfechos por año. Está situado a 5 km de Hersonissos ya solo 30 km de la ciudad de Heraklion. Está al lado del club de golf de Creta.
Opciones de la excursión
Itinerario
El parque acuático se divide en dos secciones conectadas entre sí. Una sección es para adultos e incluye una gran cantidad de toboganes extremos con alta adrenalina y la otra sección para niños. Es famoso como el primer parque acuático en la región de los Balcanes. El hermoso jardín es el área más impresionante de este parque acuático. Las flores y los árboles cretenses junto con las flores exóticas se unen para crear un Jardín del Edén. Los toboganes están ocultos bajo el sauce llorón y los juegos pasan entre palmeras, buganvillas y maravillas francesas. Sobre todo está limpio. Este es el más importante para un parque acuático. La ventaja de este parque es que está en una colina, por lo que puede mirar a su alrededor y vislumbrar diferentes rincones de belleza y diversión sin cansarse. Actualmente se utilizan los mejores equipos técnicos, sistemas de control automatizado y sistemas de purificación de agua. Acqua Plus se enorgullece de su reputación de limpieza, hospitalidad y, lo más importante, DIVERSIÓN. El parque acuático ofrece más de 50 toboganes, juegos e instalaciones diferentes. El material es muy amigable y muy útil. El Parque recibió el Certificado de Excelencia del popular sitio web Trip Advisor. Acqua Plus fue el primero en poner en práctica la tecnología de brazaletes sin efectivo con un sistema a medida que es más sofisticado que cualquier otro parque acuático del mundo. Otra cosa de la que no tiene que preocuparse son las líneas de espera. Acqua Plus es el único parque en la isla de Creta que tiene su propio sistema para garantizar que nuestros clientes puedan disfrutar de nuestros toboganes y juegos tantas veces como sea posible y no preocuparse por esperar en largas filas. La seguridad es lo primero, una gran cantidad de socorristas calificados y un médico de guardia están listos para ayudar y proteger a nuestros clientes en cualquier momento del día. Las tumbonas y sombrillas están incluidas en el precio de la entrada.
Lo más destacado
Qué incluye
Valoraciones de viajeros
Información importante
- Accesible para silla de ruedas
- Los bebés y los niños pequeños pueden ir en un cochecito o en una silla de paseo
- Los bebés deben sentarse en el regazo de un adulto
- No se recomienda para viajeros con lesiones de la columna vertebral
- Adecuado para todos los niveles de aptitud física
- Los niños deben estar acompañados por un adulto
Opiniones(33)
trip with family of 5, 2 children and a teenager, nice domain, nice and big and for every age slides at will. time has flown by
Nice slides, but poorly maintained park. Due to inattention of an employee, someone came down too soon after our daughter, the blow was so hard that she fell unconscious (for a short moment). No ambulance was called and we had to sign that they did the right thing. After that, first have to pay a bill for band and only then be able to arrange care yourself.
Plenty of space and pools for all kinda of people from families to friend groups. Enough slides for p fun time. Food is okay not too expensive. Remember sunscreen and have a good time👍🏼
Few slides, unsympathetic restaurant staff. In the card they said that a meal of your choice + salad / fruit salad was included but it was not so
Dear Guest, Thank you for your review. We're sorry to hear that your experience didn’t fully meet expectations. Please note that there are several ticket options available for the waterpark, some include a meal and others do not. It’s possible there was a mix up with the product booked. If you still have your confirmation, we’d be happy to check it for you. Feel free to contact us so we can look into this and clarify.
A lovely park, lots of slides, busy but not massive. Clean and tidy. Very handy that you pay via the barcode on your entrance strap on your wrist, so no hassle with money or debit cards, you pay afterwards. You can put your valuables in a locker. More than enough sunbeds and umbrellas. We had a great day there! The prices are good on the park itself. 1 disadvantage therefore no 5 stars, you pay extra for the water activities (walking in a trap over water, storm track)
Dear Linda, Thank you for sharing your experience with us. We're glad to hear you had a pleasant day at the park and found the payment system and facilities convenient. Regarding the additional fee for certain water activities, we understand your concerns. We would like to clarify that all attractions are free, except for just two activities that require a small symbolic fee. We hope this didn’t detract too much from your overall experience. We look forward to welcoming you back for another visit in the future.
The park is great. Many different possibilities of level. There's even something for scared bunnies. We had a great day even if it was full you had a lounger to rest ...anytime again...
Dear Yvonne, Thank you for your positive feedback! We're thrilled to hear that you enjoyed your time at the park and appreciated the variety of options available. It's great to know that even on a busy day, you found the experience relaxing and enjoyable. We look forward to assisting you with your excursion bookings again!
Its not skip the line at all, you may as well queue its no quicker. The floors are very slippy in some places I really hurt my knee when my foot went under me
Dear Mingus, Thank you for your feedback. We are truly sorry that your experience didn’t meet expectations, particularly with the wait time and the slippery floors. We aim to minimize delays with our "skip the line" service, but high visitor volumes can sometimes cause unexpected waits. Your safety is a top priority, and we have alerted our partners at the water park about the floor conditions to prevent future issues. Thank you and we hope to assist you again soon with your excursion plans.
We arrived at 4 (including two children 7 and 10 years) and we did not cross the reception. Awards are prohibitive: 30€/adult, child from 5 to 12 years 20€ and free under 5 years. A lost entry bracelet is worth €100. You should take a paid locker and not enter with your own food and drink. On site, catering is expensive. We turned around and preferred a more family place (swimming pool and slides) in Malia Meropi Aqua located 15 minutes away.
Dear Celine, Thank you for taking the time to share your feedback with us. We sincerely apologize that the excursion you booked did not meet your expectations. However, we would like to clarify that Acqua Plus is the largest waterpark in Crete, significantly different from the smaller waterparks found in some hotels. With over 50 different slides and numerous facilities, Acqua Plus offers a unique and extensive experience that cannot be compared to hotel waterparks. Thank you again, and we hope to have the opportunity to assist you with your excursion bookings in the future.
Great water park with lots of variations in the types of slides and rides, and nice layout of the park. My 17 yr old loved it. However, this water park isn't geared up for the barcode tickets (we had no facility to print the tickets but had them on phone). Arrived early which was lucky because we had to wait for a manager to come and deal with the tickets which the staff were unfamiliar with, and the manager then took photos of our tickets on our phones and went off to check with someone. It was all fine in the end, but by then the bus loads of the the park visitors had arrived and the queues were building. Other than that fiasco, everything else went well.
Dear Clare, Thank you for your review of the water park. We're pleased to hear your 17-year-old enjoyed the slides and rides, and that you found the park layout enjoyable. We apologize for the inconvenience with the barcode ticketing process. We understand the frustration and appreciate your patience. Your feedback is valuable, and we will work with the park management to improve the handling of mobile tickets during busy times. We look forward to ensuring a smoother experience for you on your next bookings!
I came to the park on Monday with my wife and 2 kids for the 1st time for my daughters birthday. However we left feeling with a bitter taste and not wanting to come back. 1 - On the Crazy River ride I went down with my 2 kids. I came off the float at the 1st drop only to find there is no lifeguard here. I was then unable to get back on my float and before I know it there were 10 other people in the pool. It was very dangerous. I climbed out of the pool and didn't know where I was and still no help came at all whilst people piled up in the 1st drop. Eventually I managed to just walk off the ride. When I complained to the lifeguards they ignored me. 2 - My kids decided they wanted to go on the ride again later. My daughter (8 years old) was trying to get into her float and slipped down the slide and had to climb back up to get in the float. The life guard didn't even bother to help her. She eventually completed the ride and left the ride in tears. 3 - I went to management to complain who didn't apologise or try to make amends. They radio someone and then said it should be ok now. 4 - Later my kids went back on the ride and still no life guard at the 1st drop. My kids got stuck at this drop. I ended up climbing into the slide area to then push them down the slide. 5 - Again complained to guards who ignored us. 6 - As riders come off the slide they were not sharing floats so the kids couldn't get a float. I told the life guard at the bottom and other managers who were at the bottom of the slide and both ignored us or said to us "no English". 7 - Throughout the park the guards are not present. They don't wear anything to make them standout and they don't seem to pay attention to the riders. From a safety aspect I am horrified at your park. 8 - Upon leaving our wristbands were scanned and somehow on the kids wristbands there were 3 beers???? I havnet drunk alcohol in 50 years and my wife doesn't drink. How on earth did this end up in our bill. We then had to argue this and refuse to pay and only pay for the items we ordered for lunch.
Dear Bart, Our guest satisfaction and safety are consistently our foremost priorities. Upon reading your review, we promptly reached out to our partners at the waterpark. We were informed that you had previously shared the same review with an email with them, and they had already extended a complimentary park visit to you. However, it came to our attention that despite mentioning that you were 4 persons at the first visit, your recent visit included a total of 8 persons. It is heartening to learn that this time your experience was notably positive, and we are pleased to hear that you expressed gratitude to the waterpark staff before departing. We are genuinely delighted that your recent visit left you thoroughly satisfied.
