El Södermalm Tour en Estocolmo

Our guide, Adam, was completely incompetent and clearly had no adequate preparation for the tour. He was unable to provide us with any meaningful or in-depth information, offering little more than a series of very basic and obvious remarks. Unfortunately, the tour was disappointing and did not meet our expectations at all.

Viator/TripAdvisor needs to fix the directions to the start of this tour. Like someone before us, the map location puts you at the wrong metro entrance/exit. This could be avoided if you provided a specific address for the meeting point. The experience dealing with Viator on this tour was miserable. A 15-20-minute lag time to chat with an agent when we tried to add an extra family member to the trip, only to be told that, because it was less than 24 hours before the tour, they couldn't do it. When I told them that the operator already said this was ok, the agent finally agreed to contact the operator. Why wouldn't Viator check with the operator in the first place? (As it turned out, we were the only people on the tour - so there was plenty of space for others). The tour guide was helpful with restaurant suggestions and gave us an enjoyable walk around, with an insider's view of the neighborhood. We enjoyed our time with him. The tour's content, however, was shallow and not very informative—more of a neighborhood walkabout, with little history, architecture, or Swedish insights.

The tour guide was a no show, after we biked, using Google Maps of the address in the confirmation email (no link provided>) The event was, instead, at the other end of the metro block. We called the number on confirmation email and told them of the listing mistake and company said they would notify guide of our pending status. When we walked to starting point: no guide!

OK so I have to say some of this was my fault. I landed in Stockholm and made the hotel at 3.15pm and had to be at the tour by 4pm. I understood I had to get to the Marionget station and got there at 3.45pm. Yay!. A street intersection was given as the place to meet but no directions as to which exit of the 2 to take when you got off the train in a hurry. In short I took the wrong one (I subsequently found out) and asking for directions for the street intersection was unsuccessful. So I missed the tour. If the exit to use had been provided it would have been fine. Tour provider v good in that they refunded the price.

We loved guide Suzy. Both very knowledgeable and fun! She truly made this experience what it was. So glad to get to know this trendy part of Stockholm

Since no one else came for a walking tour mid week in January, I had the guide to myself! She was very informative and knew a lot about history. At the same time, she made the tour fun by showing me all her favorite eateries and shops in sodermalm. I recommend it!

No guide showed up. After phone contact, an administrative error seemed to have occurred. No compensation offered.

People from Tour in Stockholm told me that tourists rarely book this tour. I hope this changes soon. It's beautiful, hilly (which just adds to its beauty), old, rich of stories area located just one bridge from the Old Town. 2-hour guided tour has passed as a second. It's full of turns, ups and downs, stories, a few breathtaking views to the city from the top of the hills. It was drizzling all the time, but umbrellas helped not to notice it. I would recommend this tour among those for prime choice.

<p>The tour was awesome! Lucky for me and my wife we were the only ones in the tour that day and it turned out ro be a private tour! Our tour guide Soma was absolutely fantastic and energetic .. she will definitely ahow you the hidden secrets on Sodermalm. Highly recommended!</p>