Worth a bucket list dive
Felipe was an amazing guide and took amazing videos. This might’ve been one of the most fun dives I’ve ever had. What’s more the efficiency and the professionalism of the staff was top notch. Definitely go for the video package as they did a great job editing it. As a tip for guests, Dubai traffic is gnarly so plan to give yourself extra time to commute throughout the city and to Deep Dive Dubai, so you’re not making other divers wait on you.
Respuesta del operador
Dear Sam,
Thank you so much for sharing your fantastic feedback about your Dubai Deep Dive Guided Scuba experience.
We are thrilled to hear that it was one of the most fun dives you’ve ever had! Your kind words about Felipe will certainly be shared with him — he will be delighted to know his guidance and videography made such a positive impact on your experience. We’re also pleased that you found our team’s efficiency and professionalism to be top notch, as delivering a seamless and safe diving experience is always our priority.
It’s wonderful to know you enjoyed the video package as well. Our team takes great pride in capturing and editing those special underwater moments so our guests can relive the adventure long after the dive.
Thank you as well for sharing the helpful tip regarding Dubai traffic. Future guests will surely appreciate the advice.
We truly appreciate your recommendation and look forward to welcoming you back for another unforgettable underwater adventure.
Kind regards,
Hammad Abbasi
Guest Services Manager
ORIENT TOURS LLC
BEWARE! They will change your time and day and not refund you.
I love Deep Dive Dubai and will be back but will book directly with them. This tour operator waited till the last minute to book and no longer had the slot open that they said was available I double-checked with Deep Dive and it was open, but filled up because they waited so long. I ended up having to change my plans around and move it to another day which some people don't have that option. Next time I'll book directly so I know it is locked in. Deep Dive is awesome, but not a fan of this tour operator. Oh and they refused to make it right. Just said they were sorry, no refunds.
Respuesta del operador
Dear Jason_D,
Thank you for taking the time to write us a review.
Our company values put customer satisfaction as a top priority and we are committed to our customers. We Truly regret to read about your experience, kindly send a detailed email to: guestservices@orienttours.ae
We hope to see you return soon to try one of our other highly-rated tours!
Best Regards,
Nicole Raijmakers
Guest Services executive
ORIENT TOURS LLC
A must do if you are a diver
Fantastic experience 1 to 1 with guide. The equipment used was first class and what I use so getting set up was very easy. Deep dive was well presented and dive shop. Staff was excellence.
Respuesta del operador
Dear John_M,
Thank you for taking the time to write us a review.
Our company values put customer satisfaction as a top priority and we are committed to our customers. We are truly happy to read your review and enjoyed the dive.
We hope to see you return soon to try one of our other highly-rated tours!
Best Regards,
Nicole Raijmakers
Guest Services executive
ORIENT TOURS LLC
Amazing facility and...
Amazing facility and staff. Plenty of things to see. The dive was relaxing with warm water. All gear and dive watch included. Definitely would reccommend.
Respuesta del operador
Dear Michael_E,
Thank you for taking the time to write us a review.
Our company values put customer satisfaction as a top priority and we are committed to our customers. We are truly happy to read your review and enjoyed the dive.
We hope to see you return soon to try one of our other highly-rated tours!
Best Regards,
Nicole Raijmakers
Guest Services executive
ORIENT TOURS LLC
