Cabalgata en Playa Tamarindo

Thank you for sharing your feedback. We are truly sorry for the disappointment and frustration this situation caused, especially for your granddaughter. We understand how special these experiences are for families, and we regret that your expectations were not met. We want to clarify that we did communicate that we were running behind on a previous tour and, after speaking with you by phone, we agreed that it was too late to provide the experience at the time you were hoping for. We immediately offered a full refund, which was processed, because we wanted to make sure you were not inconvenienced further. We sincerely apologize for the situation and for the impact it had on your day. We always work hard to provide memorable and reliable experiences for our guests, and we appreciate your understanding.

Thank you so much for your wonderful review! We're thrilled you enjoyed your sunset horseback ride and that our well-trained horses and friendly guides made your experience so memorable. Watching the sunset from the beach is truly something special, and we're so glad you got to enjoy it with us. We hope to welcome you back for another ride the next time you're in Tamarindo!

Thank you so much for sharing your experience! We’re thrilled to hear that your first time on a horse was both fun and relaxing—that’s exactly what we aim for. It’s great to know our guide made things easy to follow and helped you feel comfortable along the way. And thank you for the helpful tip about wearing long pants or sunscreen—future riders will definitely appreciate that advice! We hope to welcome you back for another ride soon.

Thank you so much for your kind words! We’re happy you had a lovely experience and enjoyed the ride. It means a lot to us, and we hope to welcome you back for another adventure soon! 🐎

Thank you so much for your kind words! It truly means a lot to us to hear that you and your daughter had such a special first riding experience. We take great care in choosing gentle, well-trained horses so riders of all ages can feel comfortable and safe. Watching families enjoy a peaceful sunset ride together is one of our favorite parts of what we do. We’re so happy you were able to enjoy the beach and the shady trail along the way. We hope to welcome you and your daughter back for another ride the next time you visit! 🐎🌅

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We do want to clarify that the wellbeing of our horses is extremely important to us. They are cared for daily, properly fed, and monitored to ensure they remain healthy and comfortable. We’ve never had any issues reported regarding the treatment of our animals, and we take pride in maintaining their welfare. Our routes are chosen intentionally for safety, scenery, and to avoid crowded areas, which sometimes means they may feel a bit different from what guests expect. As for our guides, we always encourage them to be friendly and helpful, but we also appreciate feedback so we can continue improving the experience for everyone. We’re glad you were still able to enjoy the ride as an experience, and we truly appreciate you taking the time to share your thoughts.

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience left you feeling upset. The wellbeing of our horses is extremely important to us, and we take their care very seriously. Our animals are regularly fed, provided with fresh water, and monitored to ensure they remain healthy and able to do their work safely. We understand that appearances can sometimes be concerning, especially after horses have completed several rides during a warm day. However, our horses are accustomed to the climate and activity level, and we make sure they receive appropriate rest, hydration, and veterinary care. The guide’s tool that may have looked like a whip is used primarily as a sound cue to guide the horses forward rather than to harm them. We genuinely care about our animals—they are part of our family and the heart of our operation. We appreciate you bringing your concerns to our attention and will continue to review our practices to ensure both our guests and our horses are treated with the care and respect they deserve. Thank you again for visiting, and we wish you and your niece the best in your future travels.

Thank you so much for your kind words! We’re glad to hear you had a great experience spotting sloths and toucans—seeing these incredible Costa Rican wildlife species in their natural habitat is always a highlight of our tour. We appreciate you mentioning the drive. Many of the best locations for wildlife viewing in Costa Rica are a bit off the beaten path, but as you said, they’re absolutely worth it! We’re glad you found the journey comfortable and enjoyed having a knowledgeable and safe driver-guide leading the way. It’s also wonderful to hear that you enjoyed the lunch. We aim to provide a simple, authentic, and satisfying Costa Rican meal that complements a day full of nature and adventure. Thank you again for choosing our wildlife tour and for taking the time to share your experience on Viator. We hope to welcome you back to Costa Rica for another unforgettable eco-adventure in the future! 🌿🦥🦜

Thank you so much for your amazing review! 🤠🌊 We love hearing that you had such a great beach ride and got to see the howler monkeys — that’s always such a special bonus! Costa Rica really knows how to deliver those unforgettable “cowboy” moments. We’ll be sure to pass your kind words along to Jeronimo. He truly enjoys sharing the experience, the scenery, and a little of that authentic Costa Rican charm with every guest. We hope to ride with you again on your next adventure! 🐎🌅

Thank you so much for taking the time to share your experience! We’re thrilled to hear you enjoyed the beach ride and appreciated how sweet and sure-footed the horses are. We’re also glad the guide’s low-key approach made the ride even more enjoyable for you—it’s wonderful to know you were able to fully soak in the experience with the horses. We hope to welcome you back for another ride in the future!